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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Keith Pearce 06 Mar 2016

    Stayed Feb 2016
    Great time in Chalet Tortin; especially the jacuzzi bathtub! Host Amy was most accomplished in looking after us. Good local knowledge too. Ski guide Matt led us quite without fault in the (frequent) white-outs this week. Both are great assets for and representatives for VIP.
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  • Fabulous

    Libby Gordon 06 Mar 2016

    Stayed Mar 2016
    Apart from the weather we had a brilliant time. The chalet is amazing, food delicious and endless glasses of wine. The girls, Kim and Nia couldn't do enough for us and with a surprise engagement they decorated the chalet with balloons, made more delicious canapés and got out the fizz again. Lovely time and thank you Kim and Nia for making us feel so at home.
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  • Great holiday

    David Priddle 06 Mar 2016

    Stayed Feb 2016
    Excellent food and service. Chalet small, but cosy and nicely furnished. A little strange for a 'chalet' to be on the fourth floor, but location overlooking the slopes hard to beat. Lots of snow, though more sunshine would have been good.
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  • Snowbeast

    R D 06 Mar 2016

    Stayed Feb 2016
    Practically perfect in every way. The chalet hosts were exceptional. Ski out was very easy. The ski area is huge, with connections to neighbouring resorts by short bus ride. We had a local guide for a day's off piste which I would definitely recommend. Many thanks to all the staff in resort for making it happen.
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  • Another great week in Morzine

    Tricia Wylam 06 Mar 2016

    Stayed Feb 2016
    Rob and Sam are perfect hosts. Their calm and gentle presence make you feel very relaxed. Chalet is one of the best we have stayed in and facilities excellent. Great food every morning and evening and Sam would send you up the mountain with any left overs of her wonderful baking.
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  • Morzine .... A great experience

    Nigel Kendrick 06 Mar 2016

    Stayed Feb 2016
    There are 3 parts to this review. 1. Initially when we booked we had a very poor experience with the booking office as the information given in relation to flights and transfers was incorrect however Alastair rectified this and resolved very professionally. It didn't need to happen though. 2. Prior to the main review there is one point about the chalet that was a huge disappointment. Ski Chalet holidays are the idealistic cosy, traditional fire blazing in the living room whilst the weather outside is cold. However the fire although shown clearly in the brochure, pictures and words, and looking great it was not working and had been the case for a while. This is unacceptable and clearly the maintenance was not being done. I do not believe that it was the building as previous guests had, as shown in brochure, had had the fire lit. Although the weather was warmer we would have had it going and was a primary reason for booking the chalet. 3. Overall the holiday was great. We never go to France but came to Morzine last year and had a great holiday as it is untypical of a French resort, with many of the locals very friendly and welcoming, so we decided to come back. The chalet experience was an excellent one and our expectations were exceeded. In part this was due to the fact that the photographs of both the chalet, its location and the service provided were definitely not presented at their best in the brochure or web site. The actual chalet with it vaulted ceilings was great and the location ideal. The chalet host Natalie was absolutely fantastic, nothing was too much trouble, her personality and attention to detail is something VIP is very lucky to have. I have skied and been on many other holidays of a high standard for over 30 years and never met anyone from a travel company with such a great attitude and a great ambassador for the company. She certainly helped make our holiday the great experience it has been. Well done Natlie and VIP. THANKS. We will certainly use you again.
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  • Fantastic ski holiday

    Mark Melody 06 Mar 2016

    Stayed Feb 2016
    Probably the easiest travelling to get to a resort, Chalet was great and we were totally looked after by our chalet girls, Lucy and Rachel. Chalet was always clean and food was top notch every day. Have absolutely no complaints. Will definitely use VIP again!
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  • Jonny's 40th

    James Wood 06 Mar 2016

    Stayed Feb 2016
    We had a wonderful week in chalet Chablis, Adam and Lucy were the perfect hosts, And VIP provided impeccable service. The food was great, and even the Vegan was happy with her catering! The pool and spa area was a real bonus to our apres and certainly sorted out a few aches and pains!
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  • The most fabulous staff EVER!!

    Oscar norman 06 Mar 2016

    Stayed Feb 2016
    Les Gets is a great resort and Altitude Lodge delivers great ski in/ski out accommodation and truly great food. The staff can not do enough for you; this years were particularly attentive. We loved those special touches ( quiz) and attention to detail (wine). . Thank you!!!
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  • Guest Review

    Matt,heather,Julie,perrycharlie & john M 06 Mar 2016

    Stayed Feb 2016
    Great chalet with lots of alpine charm. This chalet is well positioned in the old part of the village,central and quiet., our hosts Sophie and Josh have been superb with service second to none, nothing is too much trouble for either one of them and they have been nothing but charming. Food has been delicious. Would definitely come again!!
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