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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • 2nd time in Lucerne chalet La Plagne

    John Kosinski 05 Mar 2016

    Stayed Feb 2016
    Great holiday, Charlie & Louise were top drawer and fellow guests were a hoot. We were here in January last year and had fab skiing conditions and this year was the same. If you love skiing La Plagne is a fab resort no matter what the conditions, ignore the ugly 1970's architecture and lack of apres ski, you're here to ski and it's awesome !!! My only criticism is that the wine served in the chalets is appaling and having given the same feedback for many years I'm really concerned that this hasn't been addressed, after all the customer is king right? All of my fellow chalet members felt the same and as a result we bought our own wine, so fix it please !!!
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  • Fantastic week in La Plagne

    H M 05 Mar 2016

    Stayed Feb 2016
    We've had a wonderful La Plagne - a wonderful chalet host, excellent childcare and far too much good food. Nothing was too much trouble for Jaya, our fun and knowledgeable host and Liv, our great nanny for the week. Thanks for a great holiday - we hope to be back next season.
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  • Good but not great

    Jamie Wright 05 Mar 2016

    Stayed Feb 2016
    The chalet was well located although "ski out" is pushing it. The overall chalet was nice with large lounge and dining room. Our room was far too small for a chalet being marketed at this level with less than a meter of space on two sides of the bed even when beds pushed together and in to the far corner. There was no real space to keep clothes especially when damp, with no hooks anywhere in the room to hang anything. Katie and Jack were amazing hosts and looked after us brilliantly all week. The food was excellent and the cakes were even better. Can't fault the company overall but would seriously recommend reviewing the room configuration in this chalet.
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  • Great chalet

    W R 05 Mar 2016

    Stayed Feb 2016
    Very good chalet, large with everything that could be needed, great food and service from VIP, hot tub very relaxing after skiing!
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  • Verbier Mont Fort

    Delia Calder 05 Mar 2016

    Stayed Feb 2016

    We found the chalet exceptionally comfortable welcoming & very clean & presentable. We had a very warm welcome from all staff from the start of our coach journey to the very end of the holiday. Our wonderful chalet host, Amelia, was professional at all times with an approachable manner & went above & beyond all things asked of her. She is a credit to your company & worked extra hard to ensure we all had a wonderful stay. Amelia's cooking was exceptional & she ensured all dietary requests & dislikes were catered for within our party. We were lucky enough to ski with Matt twice as a ski host and he was considerate to our group & introduced us to new ski areas to explore...a very calm & lovely warm character. Our holiday experience with VIP was once again exceptional & your friendly professional staff are a credit to your company

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  • Superb ski holiday

    L Z 05 Mar 2016

    Stayed Feb 2016
    A super chalet where we looked after exceedingly well with hosts who are considerate, kind and super good cooks. The best ski week I've had. The chalet was great, the rooms cozy and warm, the beds comfy and very warm... We were spoiled with food and drink and lots of log fires...
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  • Fantastic holiday!

    S. Hewitt 05 Mar 2016

    Stayed Feb 2016

    Great ski holiday, lovely chalet! Location fantastic - so easy with kids. Jaya, our chalet host, was brilliant, we haven't wanted for anything this week. She's a great cook, was lovely with our children and the chalet was kept spotless, she worked very hard to ensure we all had a great holiday, nothing was too much trouble. We've been with VIP lots of times before and she's definitely been the best host we've had, and we've had some good ones! She's very knowledgable about the resort (and skiing in general) which was really helpful and a real bonus, she's so bubbly and friendly and made us feel so relaxed. In addition, our nanny, Liv, was brilliant! Our 2 daughters adored her and our only problem was that they wanted to stay with her rather than ski!! They were quite upset each evening after she left. She was very clean and tidy and clearly had a good rapport with the chalet hosts. Thank you VIP for a lovely week in La Plagne! We'll definitely be back!

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  • Love Pierre!

    Sam & Craig Riseleeeeees 05 Mar 2016

    Stayed Feb 2016
    Thanks for an amazing amazing time in meribel! Loved it and loved the service the food was exceptional and the staff were fantastic. Will definitely be back!
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  • Fortastic

    Leonie Philpot 05 Mar 2016

    Stayed Feb 2016
    Seven days of being thoroughly spoilt by the lovely Amelia at Mont Fort. The chalet was spotlessly clean and extremely comfortable with a top notch view! Amelia couldn't' have been more fun or accommodating - her culinary skills shone through and we were extremely lucky to have such a vibrant young lady as our chalet host. Our ski host Matt, took brilliant care of us on both tours around resort. My third holiday with VIP and they never fail to impress. Thank you all!
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  • Perfect winter break

    Robert Wilkinson 05 Mar 2016

    Stayed Feb 2016
    Had a fabulous break at the Lucerne suite in La Plange. Perfect location, with ski in ski out. Charlie and Louise have been brilliant hosts and great company throughout the week. Could not have asked for a better experience. Only improvement is that I live on a farm in Norfolk and we have red diesel there, I don't expect to drink it on holiday. Please upgrade the wine options. Also the resort manager needs to improve his customer service.
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