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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • VIP for a reason

    michael cutts 13 Mar 2016

    Stayed Mar 2016
    I've been coming on ski trips for the last 15 years and this experience has been the best by far. The hotel and staff are fab. The food is exceptional and the little touches like the shuttle service are spot on. The staff attend to your every need and nothing is too much of a problem. It's been a top week and will definitely book with VIP again. Cheers guys
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  • Sun, Snow & VIP Service!

    Callie Smart 13 Mar 2016

    Stayed Mar 2016
    We were very lucky with the snow and sunshine throughout the week. Best skiing ever!! But best of all were the VIP hosts, particularly Amelia, our chalet host. Her cooking was fabulous, especially the Teriyaki beef and she became part of our family for the week. Our host waste fantastic at making alterations to the menu based on dietary requirements, fantastic vegetarian dishes! Amelia was lovely to have around in the mornings and evenings, with great breakfasts prepared before a day's skiing! The chalet was the perfect place to come back to and relax after a long days skiing, with stunning views over the valley!
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  • Me

    Peter Bourne 13 Mar 2016

    Stayed Mar 2016
    Excellent
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  • Beautiful Chalet and outstanding service!

    Nat Bean 13 Mar 2016

    Stayed Mar 2016
    We can't really fault the VIP Chalet experience, from start to finish the service has been excellent. The chalet is really smart, with extras such as a hot tub and even more surprising a screening room where we all enjoyed the rugby on our last day! Our lovely chalet hosts Molly and Josh prepared a veritable feast for us every morning at breakfast, then delicious cakes for afternoon than and all topped off with a three course meal every evening - the standard of which would rival Master Chef! Other extras such as champagne and canapés served on the first and last evenings before dinner, cups of tea delivered to our room every morning to help wake us up and a very efficient and friendly transfer service to get us to and from the slopes/apres every day were greatly appreciated. It's been an utterly fabulous week and all 10 of us would thoroughly recommend (in fact, we're already booking up for next year!)
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  • Guest Review

    Brahim Shaba 13 Mar 2016

    Stayed Mar 2016
    I like to thank Sophie for her outstanding hospitality ,chalet lovely ,food great
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  • Fantastic chalet and looked after really well

    James Logan 13 Mar 2016

    Stayed Mar 2016
    The chalet is super and the quality of food and drink was great. Scott and Katie looked after us really well and nothing was to much trouble for them, always catering tour requirements with a smile- we will definitely look at coming back a future year. The hot tub was also lovely a lovely addition for the evenings. The VIP minibuses to help take us around the resort is a great touch.
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  • Snow, Sun & VIP Service!

    Callie Smart 13 Mar 2016

    Stayed Mar 2016
    We were very lucky with the snow and sunshine throughout the week. Best skiing ever!! But best of all were the VIP hosts, particularly Amelia, our chalet host. Her cooking was fabulous, especially the Teriyaki beef and she became part of our family for the week. Our host was fantastic at making alterations to the menu based on dietary requirements, fantastic vegetarian dishes! Amelia was lovely to have around in the mornings and evenings, with great breakfasts prepared before a day's skiing! The chalet was the perfect place to come back to and relax after a long days skiing, with stunning views over the valley!
    Read more…
  • Guest Review

    Dan Dickey 13 Mar 2016

    Stayed Mar 2016
    Katie and Scott were the perfect hosts. They dealt with having a pescatarian dropped on them with no warning by the operator wonderfully. The food was good,cooking for 12 every day is never easy and I don't know the company policy with regard to sourcing. I would suggest cooking things for a slightly shorter time, white fish in particular needs less time than you think to be moist. They became our friends and at least one of the guests wanted to take them home with them!
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  • Party in the Pistes

    Paul Ogier 13 Mar 2016

    Stayed Mar 2015
    A wonderful week with VIP again - excellent team of hostesses, friendly and courteous throughout. G ang Fi were outstanding in the kitchen - consistent quality dishes. The addition of the health suite from the last time we visited was a pleasant surprise and was kept scrupulously clean. Well done again VIP.
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  • Perfect first family ski holiday

    Lesley, Jon and Freya Day 13 Mar 2016

    Stayed Mar 2016

    As we love skiing, we chose a winter holiday for our first week away as a new family with our 4 month old daughter. We are SO pleased we chose VIP and Altitude Lodge. We had THE perfect first family holiday. The staff, location, facilities and food were first class and cannot be faulted. The nanny service was superb, it made leaving our daughter for the first time that little bit easier - thank you Teri and Jess! A special mention must go to the chef for his delicious food all week, thank you again. Thank you all at Altitude Lodge for a most wonderful holiday. See you next year ;-) Ps - thank you for arranging powder and blue skies too!

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