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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Bennie family 13 Mar 2016

    Stayed Mar 2016
    What an amazing week! A huge thank you to Jo and Laura, our lovely chalet hosts, for catering to our every whim. The food was absolutely fantastic - we're still all arguing over which meal was best. No mean feat as four meals made our not-so short shortlist. And a special thank you on behalf of our coeliac group member for cooking such delicious gluten-free options. The chalet was the perfect size for the eight of us. Although not located in the centre of town, it was quick and easy to get around with the VIP shuttle team. The hot tub in the chalet was a great addition - don't miss out on a soak after a hard day's skiing.
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  • Great Holiday Great Location Great Host

    Toby Holland 13 Mar 2016

    Stayed Mar 2016
    Thank you for a fantastic week, this was our first with VIP. We were impressed with the professional service from booking to the in-resort management. Nothing was too much trouble for Emma, all questions answered and issued swiftly resolved. Although we were lucky with the weather and the snow, Nevada's location made everything so easy and great to be in the thick of things. The food and in-chalet service was brilliant and unintrusive. The only snag we had was an issue with the TVs not working properly throughout the holiday, though this didn't detract from a fab week.
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  • Guest Review

    Anne Zethrin 13 Mar 2016

    Stayed Mar 2016
    We have had a wonderful week in chalet du pre. The chalet is very spacious and comfortable. Gabe and Ali have been great hosts....such lovely guys who are happy to help in whatever way they can. The food has been fantastic.....They do excellent eggs and bacon for breakfast! And did I mention the best Tarte Tatin ever! Sure they might forget the odd request as they are so busy but will also do anything they can for you. Very importantly for us the guys were great with our 3 year old and the chalet felt like home for all of us for the week. Overall very happy....just wish we could stay another week. Thanks guys!
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  • A beautiful place to visit.

    Vicki Bishop 13 Mar 2016

    Stayed Mar 2016
    Thanks for a great holiday. We've really enjoyed ourselves and are already looking forward to our next trip.
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  • Hosts Ali & Gabe were great, VIP less so, star rating reflects the company not the hosts

    Stuart Clark 13 Mar 2016

    Stayed Mar 2016

    Ali & Gabe did a fine job with the allowances and menu that is provided to them by VIP as well as being friendly, answering questions and turning up early to satisfy our children's breakfast requirements. We'd be happy to see them hosting again. The chalet itself is lovely and in a fantastic location, but with 11 guests it was cramped at meal times as the living area is insuffient for a full chalet (particularly if additional beds are booked in). The food was cooked well and the hosts did well adapting for individual tastes though the base menu seemed out of date and light of vegetables and carbohydrates! The wine provided free of charge was mediocre. The aeroplane stopped at the wrong terminal leading to a long walk with toddlers to retrieve luggage and find the bus then the bus dropped us a long way from the chalet leading to another long walk with toddlers which was unnecessary and tiresome at the end of the journey.

    Stuart, thank you for your feedback. I'm pleased to hear you were well looked after by Gabe and Ali. I can only apologise for the inconvenience caused by the plane stopping at the wrong terminal. We have investigated this and unfortunately this was due to safety restrictions beyond our control. I do hope you will still consider booking with us in the future. Gareth Crump – Sales and Marketing Director. 

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  • Outstanding chalet and service

    Emma Bird 13 Mar 2016

    Stayed Mar 2016
    The chalet was amazing, everything was super clean and the location was fab. We had a wonderful holiday and that was mainly due to our chalet hosts Toni and Ollie - the food was amazing every evening and they were very happy to make changes to the menu for our fussy eaters and children. The nannies we had for the week (Lily and Blaise) were outstanding. The three toddlers in our group had a lovely time doing lots of different activities which allowed us adults to enjoy skiing without any worries about our children. We really enjoyed the hot tub which is a great part of the chalet. Ski in ski out was amazing - good for the weary legs at the end of the day.
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  • Great Chalet,amazing location

    Lance Holman 13 Mar 2016

    Stayed Mar 2016
    Great week,the snow conditions and weather were amazing. The chalet girls were fantastic and couldn't have been more helpful and accommodating. Food was great and the chalet was top notch - the jacuzzi and sauna were so great to come back to after a day of skiing. Only thing I would change is a decent shower screen as the pathetic one that is currently in place turned the bathroom into a wet room every time you had a shower!! Other than that minor thing though I couldn't fault it as a holiday and would definitely come back.
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  • Great holiday - chalet and staff brilliant - needs new hot-tub

    Mark Shackleton 13 Mar 2016

    Stayed Mar 2016
    Really relaxing holiday in a very well managed chalet. Almost everything was outstanding however the outdoor hot-tub is a little beyond it's 'replace-by' date. The jets and water temperature were temperamental and for 3 evenings it was little more than a outdoor, tepid communal bath. The ready availability of transport to pick-up and drop-off throughout the resort was a real bonus. REPLACE THE HOT TUB!
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  • Excellent holiday

    Brahim Shaba 13 Mar 2016

    Stayed Mar 2016
    I will like to personally thank sophi for her outstanding hospitality and friendliness
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  • Magnificent Morzine

    Steve Ryan 13 Mar 2016

    Stayed Mar 2016
    We had the best week of the entire season and we were lucky enough to have the best chalet hosts in France in Rob and Sam! Thanks so much for your warmth, friendship and professionalism where literally nothing was too much trouble!
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