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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fabulous holiday with VIP - a superb holiday company

    Gill G 13 Mar 2016

    Stayed Feb 2016
    A superb week in an very good hotel with excellent staff. The snow didn't disappoint and as a result we had perfect skiing conditions. The two hour delay did not cause upset with VIP Staff who looked after us fantastically throughout the week.
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  • Not up to VIP standard

    Lizzie Dale 13 Mar 2016

    Stayed Mar 2016

    In general the hotel wasn't up to the Vip standard we have experienced elsewhere. In particular the food was disappointing, both breakfast and dinner. The food often lacked seasoning for example and was bland and the meat was very tough. At breakfast there wasn't any brown bread and the pastries were all minis. The hotel itself was fine. The rooms a good size and cleaning was good. The bar area could have been a little cosier and it would have benefited from a cosy tv room. The ski guiding was pretty good. Good to have 3 options. When we arrived at resort they offered to walk us to the ski hire shop but left us in the bus station. And didn't apologise when we arrived at the ski shop to find him there The shuttle service was very good. In general it lacked the personal feel but that may be because I prefer a chalet. I would recommend Vip from other experiences but not this hotel.

    Hello Lizzie, thank you for your feedback on your stay in the Hotel Montjola. I’m terribly sorry to hear that the standard of food failed to meet your expectations, I can assure you this isn't a regular occurrence in the Hotel but we have passed your comments back to the chef. We hope to be able to welcome you back to one of our chalets next season. Best wishes – Rachel Phillips, Marketing Assistant

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  • Wrjbrown

    Will Brown 13 Mar 2016

    Stayed Mar 2016
    Excellent hotel, very good organisation and friendly - happy staff. Highly recommended as is St Anton. Thanks again.
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  • VIP all the way!

    Emma Brice 13 Mar 2016

    Stayed Mar 2016
    The best skiing holiday ever! Fantastic chalet and Adam, Lucy T and Lucy B looked after us all brilliantly. Nothing was too much trouble and we all had a ball! Blue skies and perfect snow all week. Thank you VIP! We will definitely come again.
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  • Fun Fun Fun

    Adrian Boon 13 Mar 2016

    Stayed Mar 2016
    We were blessed with great weather and perfect skiing for those who partook The chalet was beautiful and well kept Health spar absolutly fantastic The overall VIP Ski experience was brilliant The resort could be better arranged for those who are unable to ski as the walking routes are poorly sign posted The locals were all very generous in their treatment of us all Restraints all over have been excellent Just very good fun all round
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  • A great week in St Anton

    Stephen Deane 13 Mar 2016

    Stayed Mar 2016
    We arrived at the airport to be greeted by our VIP hosts who were helpful and informative. The coach took us to a taxi rank where we transferred to a minibus to the chalet. Our luggage was dealt with by VIP and made its way safely to our rooms. We were greeted by James and Catherine who were our hosts for the week. The chalet was nicely decorated, very clean and each of the rooms modern and well appointed. James and Catherine made us very welcome and instantly at home. They continued this high level of service throughout the week. St Anton had benefitted from fresh snow and the sun shone brightly. The runs were busy but there was ample off-piste to keep us happy. The skiing area is extensive and it's possible to ski in a different place each day. A big attraction of St Anton is the Apres ski. It is vibrant and addictive with the Moose Weit a favourite on the run home. A big part of our holiday was the excellent food and fine wines supplied by James and Catherine. It was like eating in a top restaurant every night and every member of our group was full to bursting at each sitting. A great resort. Excellent hosting. Superb food. Well done VIP .... Thanks again James and Catherine and all the best for the future.
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  • Fantastic week in La Plagne with VIP

    Nicola Algar 13 Mar 2016

    Stayed Mar 2016
    Our first time with VIP and in La Plagne. The entire experience was superb. The snow and weather together with the chalet, staff, food and fellow chalet guests made this one of our best ever skiing holidays. Many thanks to Sophie for looking after us and Alistair for all the advise. We will be back.......
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  • Happy happy days

    Jenny and steven Rose 13 Mar 2016

    Stayed Mar 2016
    Fab chalet with the loveliest hosts. Lucy t, Lucy b and Adam could not do more for us. Scrummy food. Chalet in great location, hot tub on terrace, immaculate and modern spa area. Drivers always available. Thank you VIP, will return.
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  • First class chalet experience

    Dan Mikulskis 13 Mar 2016

    Stayed Mar 2016
    Having been on a number of chalet holidays this was easily the best. Positives - The chalet itself was amazing- homely, well equipped and a great place to stay. We really loved the outdoor hot tub. The slightly later transfer times at both ends were a bonus. Our host, Hannah was extremely professional, helpful and an excellent cook. Hannah worked incredibly hard and really made sure we enjoyed the holiday. Negatives? Hard to pick any really - the location of the chalets in meribel does involve a little shuttling to and from the slopes but the VIP ski drivers handle this very well. We hope to come back next year and would definitely recommend to friends.
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  • A fantastic trip.

    Doug Williams 13 Mar 2016

    Stayed Mar 2016
    I would like to thank Adam, Lucy and Lucy for being such fantastic hosts in chalet Savoie. The food was fantastic and they all made us feel at home. I will surely be back.
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