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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • 70th

    Bruce Milligan 28 Mar 2016

    Stayed Mar 2016
    Superb holiday, lovely chalet, extremely good food BUT best of all looked after by efficient charming youngsters. Lots of sun, good snow - EPIC. Thank you VIP. WBM.
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  • Chalet Gmachi a gem.

    A W 28 Mar 2016

    Stayed Mar 2016
    From the beginning to the end of our holiday Gavin and his team were exceptional and they host a gem in Chalet Gmachi. Rustic outside, modern inside and being exceptionally located in the central and oldest part of town makes it very convenient and picturesque. We were a mixed party chalet, hosted by Jack (who is a great guide) then Cameron who both made us all feel welcome, were happy to help and accommodated all our needs. Nothing was too much trouble! We are grateful to you all for a funny, friendly and memorable week.
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  • Fantastic VIP service

    S Jones 28 Mar 2016

    Stayed Mar 2016
    Great week in hotel Montjola for second year in a row. Staff very friendly, professional and efficient. Brilliant day guiding with Chris who is a real asset to the VIP team. Food was delicious and plentiful. Highly recommended.
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  • Excellent holiday in a beautiful location

    M B 28 Mar 2016

    Stayed Mar 2016

    A family group comprising two children aged 4 & 6, their parents plus 2 non-skiing grandparents might have proved a challenge to some - but not VIP! UK staff's advice on choice of chalet was much appreciated and set the tone for the holiday. Gavin and his team in Zermatt excelled, with nothing seeming to be too much trouble for them. Advice on restaurants, walks etc was invaluable and location great for both skiers and non-skiers. Huge thanks to Claudia who helped make the holiday so special. Adaptable, efficient and friendly, she looked after us (and the chalet) very well indeed - possibly too well when it came to her delicious food! Adults and children thought her wonderful. Would happily return - but preferably not flying with Aer Lingus (unless they first attend a VIP staff training course).

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  • great attention to detail

    nicholas pickthall 27 Mar 2016

    Stayed Mar 2016
    VIP were first class. lovely chalet. wonderful service from start to finish. the attention to detail made it special. the catering, quality of the food/wines, location and most of all our host - Scotty. so nice to actually get a premium service when you pay a premium price. well worth it and would certainly use again. aer lingus not so good.
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  • A family ski holiday of a lifetime!

    Louisa Freeman 27 Mar 2016

    Stayed Mar 2016

    This is the second time we have travelled to La Plagne, and our 8th holiday with VIP, and it didn't disappoint. Our chalet hosts, Mo and Freddie, absolutely made our week with their willingness to go the extra mile to make our holiday really special. The weather was fabulous and the skiing was every bit as good as we remembered for a very mixed ability group. We leave with some very treasured memories.

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  • Guest Review

    Peter Lelliott 27 Mar 2016

    Stayed Mar 2016
    Great staff and well looked after all week. Food was great and nothing was too much for staff. Chalet was great and had great facilities Only issue was as a non drinker being made to pay for a soft drink with dinner when others drank bottles of free wine seems to be a bit odd and unfair.
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  • Grand Choucas 20/3/16

    Pauline Biddle 27 Mar 2016

    Stayed Mar 2016
    Overall an excellent holiday. The VIP team were excellent, with Ellie being a fabulous host and Phoebe an excellent nanny. Nothing was too much trouble. We shall return! Pauline, Mark, Henry & Lauren
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  • Fantastic and fun!

    L Barry 27 Mar 2016

    Stayed Mar 2016
    It was a amazing experience for all the family. we were looked after super well by jo and all the VIP team. There were super restaurants and there was lots of new foods to try .
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  • Alpe D'Huez VIP SKI

    S Clarke 27 Mar 2016

    Stayed Mar 2016
    Great experience, really nice chalet in a brilliant location. For once the description of ski in, ski out was totally accurate, step out the door and you are straight on the slops. Chalet La Maison is a lovely chalet with nice sized rooms, bathrooms and spa area. The VIP team were very attentive and Alex our host is an incredible chef, the meals were fantastic, I dread to think how much weight we have all put on! Highly recommended, we will be booking again with VIP, Really great holiday.
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