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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Club Bellevarde

    Megan Smith 19 Dec 2016

    Stayed Dec 2016
    Really fun, relaxing, excellent staff, friendly and approachable. #barneymcgorg.
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  • Guest Review

    Sara Amadi 19 Dec 2016

    Stayed Dec 2016
    Excellent holiday,chalet staff have been so attentive,couldn't, do enough. Would highly recommend to anyone,in fact planning to come back next year. Thank you club bellevarde team,you have been amazing.
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  • Guest Review

    Ellie Brown 19 Dec 2016

    Stayed Dec 2016
    Ed and Elliott were brilliant hosts. Fab with out little ones and definitely went "the extra mile". Excellent cooking, lemon curd star baker for sure. Have a great rest of the season boys :)
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  • VIP hoilday

    Tony Cooper 18 Dec 2016

    Stayed Nov 2016
    farmhouse room 2 small very dark very poor lighting ,food good all others ok.
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  • Amazing time at little zebra

    Karl Dunnachie 18 Dec 2016

    Stayed Dec 2016
    Thanks for a great week in Meribel with VIP Ski. I would like to give a special thank you to Simon our chalet host for making our holiday that extra bit special and as my daughter 'the best holiday ever'. Simon provided a first rate service cooking and catering for all our needs always ensuring a high standard. Miah and Cole- Simon was the best chalet host in the world because he made all our meals and they were fan dabby dozie (amazing) Simon was an amazing chalet host! All the meals he made were delicious. If we return, I hope we have him again!
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  • VIP gives us all we look for in a relaxing and luxury holiday

    Jane Chavasse 18 Dec 2016

    Stayed Dec 2016
    The welcome, catering,attention to detail and friendly service will bring us back every time. The chalet is in great condition and has the space and layout that is perfect.
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  • Early season holiday

    Alison Bushby 18 Dec 2016

    Stayed Dec 2016
    Good - luggage management, hospitality, hot tub, food quality, team work, morning tea, plentiful food and drink, always happy to help Not so good - slow service at breakfast, not being fully informed of what facilities are available to us
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  • Our best ski week yet

    David Pennell 18 Dec 2016

    Stayed Dec 2016
    Having enjoyed a number of VIP ski holidays over the last 16 years our expectations for this pre-Xmas ski week were high, having only booked just a few weeks ahead of time due to fantastic early season snow. We stayed in the Redwood suite with our best friends and their young children complete with hot tub on the balcony. Flights from LGW and transfers to resort were seamless despite the traditional zero legroom French coach (!). We have experienced many chalet hosts over the years with VIP and other companies ranging from rather grim to very good. However this year the company would seem to have excelled in its selection of its personnel - our host Liv was the most lovely, friendly and attentive we have ever had. Nothing was too much trouble - from changing our menu for the week to suit our more simplistic tastes, to entertaining 2 young kids pre and post ski, in activities ranging from Barbie doll dressing to Top Trumps. She worked so hard to make sure we were happy with everything all the time keeping a smile on her face. At the end of the week we felt Liv was a new and fabulous friend - hopefully one with whom our paths will cross again in the future! Like many people we have often found the chalet meals on the rich side over the years, but I must say that this year VIP has certainly made improvements in this area and with Liv being so attentive to our preferences I think the food was the best we have experienced. The afternoon teas were lovely especially the blondies which were very moreish. Breakfasts were great too with cooked options available including porridge which was a great alternative. Aspen Lodge is right in the heart of Val D'Isere and as such is not always the quietest location, however it is also a very social place especially the bar/concierge where we enjoyed many complementary post-ski drinks and hot chocolates during our stay. A word of praise is also in order for the support staff and chalet managers (too many to name individually but they know who they are!). The ski bucket is a great idea especially for guests with young children who had early lessons to get to. To cap it all we had 6 days of uninterrupted sunshine and fantastic skiing and a fabulous holiday with our friends. Our best ski week yet......!
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  • Fabulous Chalet team...poor booking journey

    Russ Simove 18 Dec 2016

    Stayed Dec 2016
    Our first experience of booking VIP was perticuarly bad - the staff on the phone were unresponsive when we asked to book this week (with lessons included). We had to chase them many times to get prices and confirmation of availability, it felt like they actually didn't want us to book our holiday with VIP, which we found odd. We only persevered because we'd heard that TDC were worth booking with, so we had to nag the phone sales staff to give us information and book us in. Even when we'd booked, the staff did to didn't give us info about class sizes or lesson sizes, then they gave us incorrect info (we later found out). Thankfully, when we arrived, the VIP staff were brilliant. When we lost luggage, they were most helpful in helping with replacing items to help Russ ski time, the've been brilliant thoughout our stay, going above and beyond to make sure our stay was great. Gabbi did our washing and James had been a star throughout. Liv and the chefs have been amazing and we've loved our week here. Thank you - your staff here are so different to those on the phone!! The only issue we've had with the chalet is that the radiator in our room (10) is inconsistent, which has meant that we've been way too hot during the night. Yours, Happy holidayers, Russ & Liv
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  • Great time in Val

    David Homewood 18 Dec 2016

    Stayed Dec 2016
    Had a great holiday. As usual the VIP team were excellent.
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