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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Séjour Amazing

    Aliénor Sauvage 26 Dec 2016

    Stayed Dec 2016
    We stayed at the Chalet Indiana as a large group of 8, and we planned to spend Christmas here. The lodge was perfect: very clean with large spaces and a lot of rooms so that we could all have personal space. Even with all of our ski stuff lying around we still had plenty of space to move around and celebrate Christmas. Two young British ladies were taking care of us, Katie and Sophie, and they were so nice ! Very communicative about how we could personalize our experience at the Chalet, and really eager to contribute to our Christmas. They played Christmas music all the time, the food was delicious, and they helped come up with decoration ideas. It was also nice because they could also do their own thing while we were spending family time. The entire stay was great.
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  • What a great week!

    Shula Gold 26 Dec 2016

    Stayed Dec 2016

    We had not been with VIP before, but we will definitely return with this company: The service, food, chalet staff and location all exceeded our expectations: Small details make your holiday, plenty of storage in the rooms, lots of power points, hair dryers, robes, slippers, heated boot storage, and wake up coffee in bed...! Our staff Ella and Sam could not have been more accommodating, we were totally spoilt! We also return home with excess weight having been blessed with an amazing chef for the week- well done Helen and VIP need to hold on to you! We just needed some more snow, hope it comes for the next guests!

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  • Topvacation

    Gina Maruani 26 Dec 2016

    Stayed Dec 2016
    Very nice people taking care of us in the apartment
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  • A Cracking Christmas

    Harriet Woodman 26 Dec 2016

    Stayed Dec 2016
    We couldn't have asked for a better Christmas week with our wonderful hosts Ella and Sam and the fantastic food of the brilliant Helen. The housekeeping was always to a superb standard and our hosts went above and beyond to make sure our every need was catered for and we had the best possible stay. We will miss them a lot when we're back home!
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  • Super chalet experience.

    S Megret 26 Dec 2016

    Stayed Dec 2016
    A really exceptional chalet experience. Ben and Hilary looked after our family and made our Christmas in the Alps unforgettable. We appreciated the special Christmas touches, Father Christmas's visit and angelic carol singers visiting us on Christmas Eve! Food was delicious and plenty of it, including tasty cakes and treats. No shortage of house wines either! All the VIP staff were polite, friendly and answered all our questions concerning the resort and making our life easier for a week. Collectively, they were an outstanding team. Many thanks.
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  • Excellent Location and Service

    Constantin Sauvage 26 Dec 2016

    Stayed Dec 2016
    The Lodge is perfectly situated, only a short ride away from the base of the mountain, and with a beautiful view. The interior is beautifully decorated, with a touch of modern that brings an otherwise beautiful classic chalet up to snuff. The few points of contention we would have are the lack of coat hooks, ski racks, or a bench in the ski room; sometimes (but rarely) there seems to be a lack of proper drainage in the chalet and unpleasant smells with it; and perhaps a recycling bin. But the life and blood of this Chalet were Katie and Sophie, whose excellent hosting made this stay go from great to excellent. The food they prepared was delicious, and they made us feel welcome at every turn. Their excellent hosting was complemented by their joy and their conviviality. We were here for Christmas, and they truly made the holiday a perfect one, going above and beyond in terms of food but also perfectly gauging our familial enthusiasm for the holiday and ensuring our needs were more than met. I have asked all the other persons here for something that Katie and Sophie could work on, but I struggle to find any area for improvement for them. The other staff members were all truly welcoming, and their attention to detail and dedication to service made every thing else seamless. The only trouble that we had in terms of services provided were the ski rentals, which only worked with a six-day minimum, when we had people coming and going throughout the week. P.S. Someone mentioned a lack of salad in the menus. I disagree, but then again I hate salad.
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  • Fabulous!

    Rosalie Spottiswoode 26 Dec 2016

    Stayed Dec 2016
    A perfect holiday, great skiing, good weather, lovely accommodation and perfect hosting by Ellie and Andy! Our party of 11 included 3 small children and 8 adults of every generation, they coped with every request with good humour and efficiency and ensured a magical Christmas experience for everyone. Thank you to everyone at VIP Ski for all they have done, a great example of cooperative working.
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  • Week in Val disere

    Ac K 26 Dec 2016

    Stayed Dec 2016
    We have had the most amazing Christmas week. Kieran and Sam have looked after us in style with excellent service and good humour considering our noisy tribe! They are a credit to VIP. the children rated them as our favourite chalet hosts ever! Wonderful cooking and a beautifully presented chalet. The drivers have helped us get around resort with ease and small problems have been rapidly sorted.
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  • Guest Review

    Debbie Jones 26 Dec 2016

    Stayed Dec 2016
    Great stay! The host (ED and Elliot) were amazing! So great with kids and adults. Very relaxing and warm stay. The food was wonderful!
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  • Chalet Stay

    Marina Purser 26 Dec 2016

    Stayed Dec 2016
    We arrived on the 17th of December and spent two nights at Belvarde Savoie hosted by Ed and Elliott. They were a perfect hosting couple. And made our stay really enjoyable. We then moved to Aspen Club. Our stay was very memorable and James is the one who sticks out amongst this team. True assets and employees of the year would be the three mentioned above. We would definitely return.
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