Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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The theodul is an absolute gem. Our room was large with beautiful views of the mountains. It was spotlessly clean and all very new and in great decorative order. Position in lech is perfect, the staff could not have been more friendly or helpful. All questions and requests were dealt with in an efficient and friendly way. The food was the best we have had in a VIP chalet and we have been to a lot! You would have been happy if it had been served to you in a top restaurant. The driver service was excellent, again nothing was too much trouble and always provided with a smile. The transfer from and to the airport was slick, and the coach clean and comfortable. The only slight issue was with the timing of Christmas dinner which was resolved. I just don't think the staff had thought it through and realised it was also our last day skiing. We will definitely be going back to the theodul. Value for money in lech is outstanding.
Fantastic week. All VIP Staff were charming and provided an excellent service. Our room was cleaned and beds made every day to a high standard Management team were very helpful and friendly and made every effort to provide a great holiday atmosphere. Rachael , Adam and Will The evening meals were outstanding. The bus drivers were great picking up and dropping off as various locations Ski Hosting was a highlight of the holiday with Roddy and Jack. Especially Jack who was a real gentleman to the less able ski group.