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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fabulous holiday with stellar hosts

    D C 01 Jan 2017

    Stayed Dec 2016
    What a fantastic week - despite less than ideal snow conditions we had a fabulous holiday largely thanks to our superb hosts Milo (aka Niall) and Charlie (aka George). Nothing was too much trouble and they made sure all of us (including the little darlings) were well looked after. Awesome cooking; tremendous attitude; all in all our best-ever hosting experience!
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  • Truly VIP

    Tim Southwell-Sander 01 Jan 2017

    Stayed Dec 2017
    All the staff were absolutely outstanding. We've had a fab holiday & will definitely look to book with VIP again. Thank you all very much
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  • Happy New Year

    Dave Grubb 01 Jan 2017

    Stayed Dec 2016
    We have had a fantastic holiday in Val d'Isere, despite no recent snow fall, the on piste skiing conditions have been absolutely superb, and with blue skies and sunshine every single day. We have been thoroughly looked after by the team in CLUB Aspen, Niall and Liam have cooked up mouthwatering delights each evening, and James, Liv and Gabrielle have served us always with a smile. A great chalet team, fellow guests and amazing skiing has been the best possible way to bring in the new year. Thanks for an unforgettable week.
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  • Great VIP Week Skiing

    deane Mcintyre 01 Jan 2017

    Stayed Dec 2016
    VIP treatment and well organised. All the chalet staff where excellent , special mention for outstanding hospitality to James and Liv. Thank you to the nanny service for finding crafts and also G for finding a great tobagon. My 6 year daughter enjoyed the debutant slopes and the ski assistants were very aware re aide to learner skiers on the button and learner chair lift.
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  • Best ever!

    Jude Glenister 31 Dec 2016

    Stayed Dec 2016
    Great on piste snow, clear blue skies, wall to wall sunshine and the best chalet hosts ever! This was our seventh VIP holiday and this time we took some rookies with us too. As ever VIP made the whole transfer process seamless and comfortable but the service we received at Chablis was just fantastic. Ellie and Andy were very confident in their hosting and catering skills despite it only being the second week of the season. Nothing was too much trouble and they made us feel at home from the outset. Huge thanks too, to the wonderful drivers, Tom, Callum, Sean etc for scooping us up from all over the resort all week - such a fantastic service and done with very good humour. We are already planning our next trip to St Anton and our rookies are now complete converts to the VIP experience. Good luck for the rest of the season Ellie and Andy, Xxx
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  • Great Chalet - Great Christmas

    Elliott Hughes 30 Dec 2016

    Stayed Dec 2016
    Chalet was in great condition and conveniently placed adjacent to an open ski slope. Some distance from the main town but certainly walkable. Hosts were especially friendly, Sam, Helen and Ella, frequently checking and appropriately tending to guests' needs. Great service all round, especially considering it was for some of them, their first week with customers outside of training. Any and all problems that arose were dealt with swiftly without putting stress on guests. Definitely would come again.
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  • A perfect Christmas thanks to VIP

    Brian Hardy 29 Dec 2016

    Stayed Dec 2016
    VIP excelled on every level, from booking to the hotel and nothing disappointed. The hotel Theodul exceeds the promises on the website. Exceptional staff with a 'can do, and nothing is too much trouble' attitude. A particular thank you to Sion for his exceptional customer service. The food was stunning and fitting of any top quality restaurant. The hotel is charming and characterful and perfectly located. The rooms are spacious, spotless and cosy and the spar facilities offer an excellent opportunity for some well earned R & R. Thank you to everyone for making this a very memorable Christmas.
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  • excellent chalet and fabulous chef Georgie and host Faye

    David Salvesen 29 Dec 2016

    Stayed Dec 2016
    Excellent
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  • Excellent Holiday with Childcare

    A A 28 Dec 2016

    Stayed Dec 2016

    Everything was excellent from start to finish especially Emily, our private nanny who also acts like our PA (finding restaurants etc.) When the kids walked into their room on the first night and saw a basket full of boys toys waiting (they called and asked about our boys before we arrived). The boys were super pleased. Emily is extremely flexible and works extra hours on very short notices. We were quite worried my 2.5 wouldn't settle as he isn't used to new faces or crèche/nursery type environment but the boys (2.5 and 7) love her. My 2.5 run to jump on her when he saw her in the morning.The coco club allows parents to have relaxing dinner without the kids and they love it too. The food was very good (both presentation and taste). Almost everything was homemade (freshly baked cookies etc. for afternoon tea). And the waitresses were very good and accommodating too. Front desk staff were excellent and accommodating-booking ski lessons, restaurants, horse carriage and allowing us to have a late check out. The room was clean and tidied everyday. Excellent team and staff. Will definitely be booking with VIP SKI again very soon.

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  • A great Christmas in Val

    Simon Petitt 28 Dec 2016

    Stayed Dec 2016

    We had a wonderful holiday. We like Val d'sere and the Espace Killy anyway but our stay at the Club Bellevarde over Christmas was excellent. While the rooms could be a little bigger, everything else was just so: the company (a good mixture); the food (excellent); and the hosting which was friendly and attentive without being over the top. And getting a driver was easy to, as was booking a restaurant. So well done 'G' for the resort services, and Hannah for the Chalet. But most of all thank you to the staff at the Club Bellevarde.

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