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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Christmas in a cake

    Vicki Wells 26 Dec 2016

    Stayed Dec 2016
    We chose our chalet for its size but also its name! The thought of brioche obviously inspired our wonderful hostess Sandie to create some amazing and delicious dishes coping admirably with the limited equipment and lack of serving dishes Nothing was too much trouble for her She made us feel relaxed from the minute we arrived to the moment we left The chalet Christmas tree was very festive The drivers were great always ready to take and collect us from the slopes when requested always smiling The carol singing was just amazing We have had a fabulous holiday Down sides Sandie didn't have enough serving dishes for "family style" service and needed more ramekins The chalet needs a guest kettle outside the kitchen Our skis were not all returned as we were told that the shop was shut but as the Lees did return theirs it was evidently open The local staff are all really helpful and coped with losing two members of staff through injury however there is definitely a communication issue which needs resolving sooner rather than later which did not affect us directly but made Sandie slightly stressed at times All in all a great experience Thank you
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  • Great Christmas Holiday

    Philip Willcock 26 Dec 2016

    Stayed Dec 2016
    We enjoyed our week skiing with VIP... The holiday chalet was nicely appointed and in a very convenient location for the slopes and the shops. Tom, our chalet host was excellent. He was attentive to our needs and served up excellent food all week. We were lucky to have such an excellent and experienced host. All the VIP staff we encountered were pleasant and helpful
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  • A very special christmas

    Julie Hood 26 Dec 2016

    Stayed Dec 2016
    Jess, Dexter and the extended VIP ski team made our Christmas a wonderful experience. The kids had a fabulous time and were made to feel very special. The chalet was relaxing and welcoming, with great meals and fun times had by all - the spa and cinema room were just perfect. Thank you from the kids for Christmas carols and the visit from Santa! We will be back soon! The Hood family.
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  • Great family holiday!

    Laura Paget 26 Dec 2016

    Stayed Dec 2016
    Lovely family friendly resort, absolutely stunning fireworks on Christmas night and evening activities each night for the children to enjoy - sledging was great fun! The chalet was ideal and a great location, Jacob and Charles were fab hosts with a top notch dinner each evening. Thank you very much.
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  • Christmas at the Farmhouse

    Jemma & Damian G 25 Dec 2016

    Stayed Dec 2016
    Our second stay with VIP. Lovely traditional chalet. Smaller than the previous chalet- room very small and a little dark. Expected, however, for an older traditional building but we would prefer more space. Only 6 guests this week and think would be quite cosy if the chalet was full. Although quite close to the slopes, the road down from the chalet was very icy and so we would have liked the option of a lift to and from the slopes. Our chalet hosts Emily and Harry were excellent - Christmas dinner lovely and they'd obviously put lots of effort in to making it a special dinner for us. Additional guests were expected for xmas eve and we were told couple of days before. Usually wouldn't be a problem but new guests arriving on xmas eve wouldn't have been ideal given that we'd be getting to know new people on xmas day. This didn't happen but only because the guests cancelled. Our experience of the service in resort (the decision of VIP HQ re potential additional guests aside) was good again. Grace also very helpful on the transfer to resort. Looking for another ski holiday next year and would be happy to book with VIP again.
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  • A Perfect Christmas!

    Kim & Family 25 Dec 2016

    Stayed Dec 2016
    We have had a wonderful time staying with VIP SKI! The staff have been second to none and could not do enough for us, they are so attentive, generous and welcoming. The holiday has exceeded all expectations; the hosts, drivers and reps are all incredible. A special thank you to Sarah and Rose who have been the most fabulous hosts; John who has taken care of us, getting us off to the slopes everyday; and Matt who is there in a heartbeat if we needed anything! We have had the most perfect Christmas holiday and wouldn't hesitate to recommend VIP SKI! Only sad we have to leave.
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  • All greats - food, company and staff

    Julian Davis 25 Dec 2016

    Stayed Dec 2016
    From the bus trip to the end the staff were all excellent. Human and professional. The best yet because they genuinely wanted to engage with the guests and quickly knew everyone. The essentials were all there but the personal touches like offering to help went beyond what was expected. George is a great chef and when our son was injured skiing helped with his food immediately. Rob was a professional host and thoroughly lived up to the image.
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  • Guest Review

    Michael King 25 Dec 2016

    Stayed Dec 2016
    Xxxx
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  • Great food and friendly

    Kylie O'Connor 25 Dec 2016

    Stayed Dec 2016
    We have had a great week. Ed and Elliot are expireinced hosts and have been excellent with our kids. The chalet and resort well equipt and in a good location. Our highlight has been the Guiness cake and breakfast. The pancakes set a new benchmark for our family. Hard to beat.
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  • Skiing Holiday

    Jay Singhal 25 Dec 2016

    Stayed Dec 2016
    Had a brilliant time, excellent service from the chalet staff as well as some amazing food, particularly the afternoon cakes after a long day of skiing.
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