Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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We had a great week in the stunning spacious Lugano Suite with full view of the piste by day, and floodlit piste by evening. The chalet staff were great (especially Frankie) and considering it was their first season and being the first week of the season. The food was very good and we were very well looked after. Where the staff really excelled was the Christmas 'extra's, e.g. dressing up as Santa and helpers and bringing presents for our 3 boys and dusting Santa footprints on the floor for Christmas morning. The resort also had a torch-lit procession with mulled wine, amazing fireworks on Christmas day and reindeer and activities leading up to Christmas day. There was just enough snow and pistes accommodated both beginner children and experienced adults skiiers, several good restaurants. The Chalet is right on the piste which is ideal and good size convenient private ski locker. We also used the nanny service for the first time, which was excellent! Billy our nanny was warm and friendly and the children took to her instantly, she also had toys delivered to the chalet in advance and arrived with a full bag of art materials and made Christmas cards with the kids which they loved. All in all a fantastic holiday.