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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • I'm piste

    Steven Rose 07 Jan 2017

    Stayed Jan 2017
    Great week, lovely staff and great food but slightly random choices! Rooms are great and very well kept. Bar could do with more comfortable seating. Shame it's in the lobby but not much you can do!! Overall a fantastic week and would definitely recommend VIP and the hotel to friends.
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  • Wonderful way to start the New Year!

    Renée Paul 07 Jan 2017

    Stayed Jan 2017

    We've been clients of VIP for 15 years (!) and this has been one of the best if not the best ski holiday we've had with you. Our hosts were quite simply wonderful; nothing was too much trouble, the chalet was clean and comfortable and the food delicious and plentiful! Our nanny Sarah, was patient and gentle with our younger children. She was so lovely with them and did so many interesting and fun things with the youngest during the week. They went to the local farm, did cooking, had play dates, visited many of the sites in the town and went up the mountains several times. We are hoping that she will be here for another season as she mentioned she might be ! Thank you so much for a wonderful week!

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  • VIP CLUB Aspen

    Maros Benicky 07 Jan 2017

    Stayed Jan 2017
    Could not have ask for a better start to 2017! This has been my first stay in chalet and I must say i can't imagine doing skiing holidays any other way. The chalet we stayed in had fantastic facilities, was super tidy and had plenty of space for all quest. We got truly spoiled by all our chalet hosts - James, Emily and Gabriella - thanks a lot for being super attentive and friendly during our stay, your insight knowledge about the Val was invaluable. Also, special thanks for your patience answering overwhelming number of 'Chalet Girl' questions which you faced from us during our stay. We had a fantastic time.
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  • The fabulous Milo and Teri

    Louise Beacham 07 Jan 2017

    Stayed Jan 2017
    We have had an amazing week, lovely skiing but our week was made by Teri and Milo. Nothing was too much for Teri, very relaxed and dealt with all three of my children so well. Milo cooked a feast for a king every night, has great chat and yet again, nothing was too much for him! VIP know where to find these people, we will be back next year, I hope Teri and Milo are too!! Xxx
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  • Fantastic!

    Dominic Paul 07 Jan 2017

    Stayed Jan 2017
    This was our 9th holiday with VIP and definitely the best so far. Kieran and Sam - our chalet hosts were fantastic - absolutely faultless and made us feel truly at home - and the whole resort team are great. The drivers this season are the best we've had - friendly and great fun, the concierge team are friendly and efficient and I think the chalet cleanliness and standards have moved up a notch. I would always recommend VIP - they have a real focus on their customers. Thank you for a fantastic holiday!
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  • Easy & relaxing experience

    Tom Maleszka 07 Jan 2017

    Stayed Jan 2017
    A great week of skiing made possible by the helpful and friendly staff at VIP Club Aspen. While the accommodation and location are great, it was the staff that made our stay memorable - from the concierge to the chalet hosts and chefs, everyone was friendly, helpful and attentive. James, Emily and Gabriella really made an effort to ensure we felt at home. We would definitely come back.
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  • Excellent skiing holiday with VIP Ski in St Anton

    Mike and Gill Butterworth 07 Jan 2017

    Stayed Jan 2017
    Excellent welcome, organisation, food and overall service. Thank you.
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  • Good holiday

    Jeremy Blanchard 07 Jan 2017

    Stayed Jan 2017
    Location is superb, but not quite the very short distance to the slopes we had hoped or believed, walking with skis in boots on sometimes icy stretches is not ideal. Hosts suggested a transit may have been possible, but this was not offered. Resort is excellent and makes for a good base, the village too well located and has some great bars and restaurants. Our Host Jessie who filled in for Henry when he became sick was wonderful, had good knowledge and was a pleasure to have around and was ever helpful and willing, in addition a really good cook. Food menu is well planned and Jessie was happy to be flexible where required. Good wholesome home cooked food. Wine, disappointed with the offer here in terms of quality, first bottle was the last, ended up buying from the supermarket. The wine provided gave me a shocker of a headache ( after only a few glasses) very surprised with this when in France. This combined with a "limit" on morning pastries were the only culinary disappointment. The apartment (not chalet in the traditional sense ) is adequately appointed decent TV with audio and surround sound which is great. Bathrooms are well appointed and clean, however the water can run hot and cold depending on who else's is running the water. Can't complain about the host at all, however some short comings at the concierge; slow wood supply, poor local knowledge re workings of the water sports centre. Anyone on the desk should be in the know and spend time training to understand the local options. Over all a nice holiday and a great resort which we hope to return to.
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  • Best VIP service ever.

    Natalie Harrison 07 Jan 2017

    Stayed Jan 2017
    Congratulations VIP on recruiting the most fantastic team. We have felt throughly spoiled with the service we have received. Steve has loved the ski hosting from Jack and Rory. Special mention must also go to Roddy, Toby, Jemima and Emily. Whilst this is not the most luxurious of your resorts the service provided by the team here outclasses any other of your chalets (and they haven't ever been bad)! So five stars for service, whole holiday would be 5 stars but have found St Anton quite a challenging resort for gentle family skiing. Overall a great week, thank you very much!
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  • Christmas Skiing

    Michelle Hugill 06 Jan 2017

    Stayed Dec 2016
    This was our first holiday with VIP and our first time skiing over Christmas. We were a party of five - myself, kids aged 16, 18 and 20 and my Mum. St Anton has something to offer everyone and coupled with the service and attention to detail of the VIP staff we had a lovely holiday. We particularly enjoyed the ski guiding and Jack and Roddy were good guides. The boys went with Roddy while Jack put up with the slower pace of the 'girls' and our requests for coffee breaks! We all met for lunch in typical mountain restaurants. Nothing was too much for VIP and while we were off skiing it was reassuring to know that my Mum was in good hands. She went to the local pool and visited the museum and took full advantage of Toby and Rory who were driving the shuttle bus that week. The food at the Montjola is of a high standard and plentiful (even too much at times) and the waitresses helped us with some adaptations to the menu to accommodate my son's eating peculiarities. The bar at the hotel is a nice place to meet fellow guests after dinner and if you stay up long enough Elliot the night porter/barman is quite entertaining. The only disappointment was that for Christmas dinner we were on a table with two families with young children (and I ended up next to a two year old from a family we had not even spoken to) rather than on the other table where the guests we had spent all week with, who had similar aged kids, were seated. As the seating plan was pinned up only five minutes before dinner there was nothing that could be done about this without risking upsetting other guests. All in all we had a fantastic time and we would use VIP again but if we went over Christmas would ask about the seating plans in advance.
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