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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Review

    Niall Hegarty 16 Jan 2017

    Stayed Jan 2016
    We had a fantastic time with Ski VIP in Alp D'Huez despite non abundance of snow for the first few days . The staff were excellent , attentive but not intrusive . THanks to Chloe , Harry , Jamie , Natalie and Ben for their cooking , pouring , cleaning and general looking after us . Food was good but probably too much for our party of people and would be a good idea to offer a slimmed down menu as an option ; three courses plus afternooon tea plus lunch on the slopes is a lot for many.Wine offering could have been better and would willingly have paid for extra choice . Overall a great chalet with easy access on and off the slope which makes it so much easier for kids , a lovely friendly resort and high quality staff . Highly recommended.
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  • A very happy New Year!

    Sue P-A 16 Jan 2017

    Stayed Dec 2016

    Our first chalet experience as a family and a first with VIP Ski; definitely one to be repeated in fact we wouldn't go skiing any other way! From the outset, we were incredibly well looked after as we wanted to travel outside the standard dates. It was a last minute booking and the team in the office couldn't be more helpful. On arrival in the resort we were met by the lovely Sarah and Rosie who had the coffee on and a delicious apple cake ready for us! Chalet Zebra is beautifully light, airy, comfortable and relaxing and has everything you need. Matt looked after us and helped organise our ski hire and lift passes and my husband and the boys were on the slopes within a couple of hours of arriving - a fantastic service. The Drivers were on hand throughout the day and evening and were good fun and very knowledgeable; happy to provide plenty of advice on where to go and hat to to do. Sarah and Rosie cooked lovely meals each evening and the wine was plentiful. They were always happy to accommodate different meal choices and put up with 3 of us grimacing at the thought of the goats cheese starter! We are real foodies and would perhaps have enjoyed slightly more sophisticated food; but what we did have was cooked and presented extremely well. My only surprise was that the children were not able to have soft drinks free of charge during the meal; there was an honesty fridge with cokes we had to pay for. Not a major issue but I do think for families it would be good if the children were catered for as well as the adults? Meribel is the prefect resort for experienced skiers and non-skiers alike. My husband and the boys hired a private guide for 3 days (again arranged by VIP) and they were able to explore some amazing runs and had the benefit of local knowledge when the snow was sparse. Midnight on New Year's Eve saw us watching fireworks from the hot-tub while drinking champagne! An excellent time was had by all; thank you Team VIP!

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  • Guest Review

    Kate Mather 16 Jan 2017

    Stayed Jan 2017
    Hi Very happy with holiday, lovely staff at the Montjola in St Anton (your drop down boxes not working on the survey!!) could improve the collection of skis and boots as all the information had been given and paid for pre holiday but no transfer of this information was sent by VIP or used by the intersport supplier, resulting in a very lengthy 2 hour wait in the shop which should not have been necessary
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  • Guest Review

    Mark Allen 16 Jan 2017

    Stayed Jan 2017
    After numerous trips with VIP I can honestly say this is one of the nicest chalets made even better by our hosts Richard and Kath. They couldn't do enough for us and kept the chalet spotless despite our late night attempts to undermine this! Thanks guys you helped to make the holiday even better and the food was superb. Location and access to the slopes was ideal.
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  • Couldn't find a fault

    Craig White 16 Jan 2017

    Stayed Jan 2017
    First time to St Anton and first time skiing with VIP, and I have to say I couldn't find a fault. Flight, transfer and arrival at chalet hotel was seamless and stress free. VIP staff all very approachable and very polite and made the holiday very relaxing without being over bearing. The facilities at hotel montjola were excellent, as were the cakes, refreshments at the end of the days skiing and especially the evening meals. Great choice at breakfast and when you have a week of 3 course evening meals and can't think of one bad course, what more can you say! Overall the staff couldn't do more for you, went that extra mile to ensure anything you wanted was seen to and were always ready to serve in a relaxed but professional manner. As a ski package, great value for money considering the high quality of service, hotel and food and beverages served. Well done team Hotel Montjola, I am sure we will be back in the near future.
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  • Hotel Theodul

    Michelle Mitchell 16 Jan 2017

    Stayed Jan 2017
    Brett and I and the children wanted to thank all the lovely staff of the Theodul for going above and beyond in making our holiday so fantastic!! And a special mention to the Chef whom is a very talented young man, every meal was incredible! Thanks again, Brett, Michelle and family
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  • Superb first VIP trip

    P P 16 Jan 2017

    Stayed Jan 2017

    We have just returned from an absolutely Fantastic trip to Lech where every one of the staff worked so hard at making the week wonderful for us. Nothing was too much bother. The HotelTheodul was of an excellent standard for decor, cleanliness and was very well set out. The Spa facilities were wonderful and the facilities for massage well appreciated. The food was outstanding and varied with much thought about textures, tastes and colours. The canapés and after dinner cheese was a bonus for those with a large appetite. The wine selection was good and plentiful. The ski guides all did an excellent job in taking care of us around the pistes often in poor visibility and deep snow. Our hearty thanks to all the staff. We will definitely recommend VIP ski to others and shall return hopefully this season

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  • Excellent holiday in St Anton

    P W 16 Jan 2017

    Stayed Jan 2017
    We enjoyed a great week in St Anton so lucky with the weather and lots of snow . A fantastic resort with ultra modern facilities and well maintained. The hotel was comfortable, well equipped and small enough to be able to be friendly amongst guests. Staff were lovely especially Jemima Charlotte Jojo and Harriet who looked after us well in the restaurant with a friendly smile . Roddy and Toby were great ski guides and we soon got the hang of the lifts and runs . All bus shuttle staff were great - prompt and friendly especially Rory. Excellent food all week and particularly helpful on the gluten free diet thank you chefs. We would have preferred the duck to have been more thinly sliced . Table wines were excellent . Management were very helpful with individual requirements . We will definitely be back with VIP now we've found you.
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  • Spotlessly clean ski chalet - ski out is possible

    Gary B 16 Jan 2017

    Stayed Jan 2017
    Having now stayed in a VIP Ski chalet on several occasions, Haus Gamskar, in my opinion is the best so far. Richard and Kath were our chalet hosts for the week, cooking for a 6 strong group of males aged between 30 - 60 years is not always the easiest thing to do! Richard and Kath excelled on all fronts, very accommodating for our various needs and wishes. Food was of the highest quality, breakfast and dinner part of the package and wine with dinner. The chalet was kept spotlessly clean at all times. Our transport to and from the resort worked perfectly. It is possible to ski 'out' from the chalet and head to the nearby 'bubble' lift and on one occasion a couple of members of our group skied back - almost! The chalet location towards one end of the village but very accessible to a couple of the local bars but far enough away to not be bothered by any noise.
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  • VIP at its best!!

    Stuart Cox 16 Jan 2017

    Stayed Jan 2017
    Great week with VIP in St Anton, Looked after like Kings by Rich and Kath our amazing Chalet Hosts, nothing was to much trouble for these guys and we thank you for your efforts. Will, great resort Manager and a nice guy. Brilliant Chalet which was perfect for our needs. Only suggestion would be to replace TV in lounge (dodgy sound) and sort satellite reception as can be intermittent.
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