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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • A true holiday fit with luxury

    Nathaniel Cameron 20 Jan 2017

    Stayed Jan 2017
    We enjoyed every moment in the cozy chalet, lively conversation with the VIP staff, and the delicious 5 star meals from day to day. The convenience of having our ski passes arranged and transportation to and from the lift were worth the weight in gold. In the end, we were pampered in the best possible way. Thank you!
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  • Lovely chalet with great food

    Leslie Plumb 18 Jan 2017

    Stayed Jan 2017
    Loved the chalet both for it's position on the slopes and access to ski hire, restaurants etc. Tabitha and Frankie looked after us very well and served us great food and wine. The only problem with the whole week was that the fire would not stay lit! I know we did not need it for heat but it looked so good when it was lit. Would recommend this chalet.
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  • Guest Review

    C G 18 Jan 2017

    Stayed Jan 2017
    Had a fabulous holiday. The chalet is very spacious, has a great lounge area and is in a brilliant location. Jacob and Charles were excellent hosts and Jess was a fantastic help with the kids. She and Emma took the kids sledging one afternoon and they all had a ball. Jacob did a great job of hosting solo when poor Charles had his skiing accident - we loved the poached pear! The two families had a really fun holiday. Avoriaz works really well with young kids. Thank you all.
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  • GREAT ACCOMMODATION

    C P 17 Jan 2017

    Stayed Jan 2017
    This is our second trip with VIP Ski. Loved our accommodation, ideal for a small group.Lovely decor and situated right in the middle of Morzine town centre. Our host Ben who stood in for previous host who was away was amazing. We had lovely food, his cooking was spot on ! Cakes were delicious too, he is a credit to your company. The only downside were the managers who I thought were very uncharismatic and not really interested in there guests.
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  • Great fun in Les Gets

    Becky Ivers 17 Jan 2017

    Stayed Jan 2017
    Had a great week in Altitude Lodge the location is perfect, had a fab room , the chalet was great and the staff very attentive and the service great. My only disappointment was the food and apparently it was like this last year and needs to be resolved. Breakfast was great but dinner needs some work
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  • Excellent in all respects

    Bex Howe 16 Jan 2017

    Stayed Jan 2017
    We have just returned from a wonderful holiday at Chalet Muscat where we were capably looked after by Georgie and Faye who prepared the most delicious meals throughout our stay. A great chalet in a super location, comfortably furnished with the added bonus of the hottub on the balcony . Fantastic!
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  • Good accommodation but disappointing food

    R CB 16 Jan 2017

    Stayed Jan 2017
    Disappointing compared to my previous 2 VIP holidays in Val d'Isere, when I stayed at the Farmhouse. The Chalet host was poorly trained and did her best, but it was evident that standards have fallen in the last 2 years. There were various shortages of basic food items early on in the week ( oranges, milk, butter and croissants). The meals were bland and the food was served lukewarm on cold plates. We were never offered a cheeseboard or after dinner coffee. The VIP staff were un-informed on the resort, and were unclear about basic information such as lift opening times and the Carre Neige.
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  • Don't change a single thing!!

    Kristian Dales 16 Jan 2017

    Stayed Jan 2017

    From the very start with a dedicated check-in at the airport, transfer arrangements and then welcome at the chalet - it was perfect. The Chalet was extremely clean, homely and the champagne and canapés on arrival very welcoming, but the chalet staff made the real difference! The organisation was excellent, ski passes were delivered to our chalet the night we arrived ready for the first morning. Ski school arrangements made, they even visited us on our first night to talk through what we wanted to achieve, then pre-arranged for lifts each morning to make sure we made our ski school nice and early. Food in the chalet was fantastic we had a great breakfast every morning and a lovely dinner in the evening, cakes in the afternoon were also very wellcome - thanks. Finally a massive thank you to George our chef for the amazing food, Dexter for his Swan apples. Tom, Lucy and Becky for taking care of us so well - thank you all so much for a fantastic holiday, the best ski holiday we have ever had! Kristian & Cilla Dales.

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  • Guest Review

    Paul Allart 16 Jan 2017

    Stayed Jan 2017
    Hi, fantastic week hosted by Emily and Harry, a real credit to your team. As per usual a slick operation from arrival to departure, well done all at Vip, hopefully be back soon.
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  • Perfect for a Family Ski Holiday

    C Watson 16 Jan 2017

    Stayed Jan 2017

    The apartment location is spot on, ski-in,ski-out and a few minutes walk (albeit a bit uphill) to the nearest lift. Very accessible to the ski rental shop and the ski school starting point. There is a cafe and a restaurant directly under the apartment so if a member of the group does not ski or is not well it is very easy to meet for coffee, lunch etc. The laterally arranged apartment itself has tremendous views out onto the slopes from all the rooms so great for watching the activity on the snow outside. The open living and kitchen area is wonderfully sociable for a family group and makes it ideal for interacting with each other and the chalet hosts. Bedrooms and bathrooms are not luxurious but they are perfectly functioning. Plenty of hanging space and a very sensibly positioned bench at the door for getting in and out of outdoor shoes! Our hosts for the week were Milo and Hannah, a terrific double act! They were extremely helpful, obliging, engaging and very amusing, all six of us enjoyed them enormously. Food was varied, well cooked and nicely presented every evening. We had a vegetarian and some fussy eaters with us and they did a great job of satisfying everyones' requirements. Breakfast was served very efficiently in the morning to get us all out on the slopes by 9am! Wine was perfectly drinkable with a good selection and the addition of a bottle of champagne on a couple of evenings was greatly appreciated. Coming back on the hosts' day off to find the dining table cleaned off by Ben (Resort Manager) was a wonderful and unexpected surprise. If there was one criticism it has to be our arrival at Grenoble Airport. There were no trollies in the baggage area and to get your stuff to the bus, without a trolley when you have a bag, a ski bag and a boot bag is not easy. The meet and greet on the day we arrived seemed somewhat chaotic all round. Much better on our departure when we were greeted from the bus by VIP Ski staff bearing trolleys. We would highly recommend this holiday for a family group.

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