Meet your Alpine Account Managers
Real people with first-hand knowledge.
Planning a ski holiday should be almost as enjoyable as the holiday itself. And with the right people looking after the details, it can be. Our Alpine Account Managers are here to make that happen.
Whether you're choosing your first catered chalet, organising a family ski holiday or bringing a group of friends back to the mountains, you'll have someone who knows our chalets, understands our resorts and genuinely cares about getting your holiday just right. They're not here to take your booking and leave you to it - they’re here to help you make the most of your whole trip.
Meet the people who make it happen
Five friendly faces, a wealth of mountain experience and a shared love of helping people enjoy the Alps.
A little mountain knowledge goes a long way
There's something reassuring about talking to someone who's actually been there. Between them, our Alpine Account Managers have spent over 60 years living, working and skiing in the mountains. Some started their VIP SKI careers as chalet hosts, others have explored the Alps extensively, and all understand the little details that can make a big difference to a ski holiday.
They know which chalets work particularly well for families, where you'll find easy access to ski school, and why the right resort for one group might not be the right choice for another.
It's the sort of knowledge you won't always find in a property description. And it's yours for the asking.
Finding your perfect fit
From choosing the right resort and chalet to understanding the different dining and service options, they'll help you find a holiday that suits your group, your skiing and your budget.
Ski lessons, lift passes, equipment hire, childcare and airport transfers. They'll guide you through what's available and help you get the important arrangements in place before you travel.
- Taking care of the details
Dietary requirements, children's dining, special occasions or questions about your chalet. They're here to help make sure the relevant details are passed on and everything is ready for your arrival.
Questions are bound to crop up between booking and departure. Having a familiar person to turn to means you don't have to work everything out for yourself. And once you arrive, our in-resort teams are ready to take care of you.
Personal advice for your family or group
We know that no two ski holidays are quite the same. One guest might want help organising ski lessons for three generations of the family. Another might be trying to find a chalet that keeps a group of enthusiastic skiers and complete beginners equally happy. And sometimes, it's simply a question about the nearest lift or whether there's somewhere to store a pushchair.
Whatever matters to you, we're happy to talk it through.
Many of our guests return to VIP SKI year after year, often speaking to the same familiar faces. Over time, we get to know how they like to holiday, which chalets they've loved and what might make their next trip even better.
That's the beauty of being a relatively small team. We have the time to listen, and we remember the details.
Good holidays begin with good conversations
You don't need to know exactly what you're looking for before you get in touch. That's what we're here for.
Whether you've got a shortlist of chalets, a dozen questions or simply a few dates in mind, our Alpine Account Managers would love to help.
No complicated booking process, and no pressure. Just friendly, knowledgeable people who want you to have a wonderful time in the mountains.
Tell us what you have in mind and we'll help make it happen. Contact the team today.