Hotel Theodul

Perfect ski holiday for me and my 2 adult sons who are all excellent skiiers

We travelled to Hotel Theodul as a family of 4 with a 22 month old and a 4 year old. We stayed in a family room which was comfortable and a good separate sleeping area for the children. We utilised the nanny service which we shared with another family friend and the Theodul kids club for our eldest's ski school pick up. We were pleased we did the 10-3pm ski school for our 4 year old and he really enjoyed this and progressed throughout the week. Given the spring snow conditions an improvement would be for the kids club to offer a ski school drop off in the mornings to help parents get the earlier lifts out to maximise on morning skiing but we did pay extra for this one morning and I appreciate that it is also nice for parents to do the drop off. Maybe it should be an optional extra. The ski school drop off on day one was a bit hectic but I guess it is always like that when lots of children involved! Nanny service was excellent and very flexible from day to day. Hotel worked well for children and our baby monitor reached fine from the room to the restaurant in the evenings. Kids tea was hectic (!) but a great choice of food for the children and good portions. All the staff were very friendly and helpful. Spa area was a great luxury at the end of the day but we would suggest removing a few day beds and adding a hot tub! Lech is a charming village and seemed to avoid the school holiday queues as the slopes were generally quiet with no lift queues. Plenty of slopeside restaurant choices. We would definitely look to return here or with VIP to another resort.

We had a brilliant week at Theodul in Lech, and really enjoyed our first family ski holiday. The chalet is lovely and everyone who works there is very friendly and helpful. The food was fantastic; a special thank you to the chef for carefully preparing egg & nut free meals and afternoon tea treats for our allergic son. Ski and boot hire arranged before we arrived through Strolz was a great set up right next to the slopes. Megan, one of the chalet nannies, was so lovely and our 4 1/2 year old really enjoyed playing with her in the afternoons. We did have an issue on the first morning of ski school - drop off was so chaotic, and our 4 1/2 year old was very upset going on the bus and wasn't able to carry his skis to keep up with the others. The group was large (10 children) and we were told there were usually additional ski school staff to help the younger ones, however, they were understaffed that day. We were called to go and see our youngest after less than an hour - not a great start! We spoke to Bernie in the chalet about it, and VIP arranged for Megan to accompany the 4 year olds in our group to ski school the next day. This made a huge difference. Bernie also spoke to the ski school, who then had an extra person to help the children on the bus and on the nursery slope for the rest of the week. After that our boys loved ski school and can't wait to go back. Spa area was lovely and relaxing, but it would be even better with a hot tub or pool. Overall, a big thanks to the chalet team for a great week in Lech.

We have had an awesome time in Lech, and been extremely well looked after by the VIP staff here at hotel Theodul. This was our first holiday skiing altogether as a family, and the experience is certainly one we very much hope to repeat. From the smooth flight and transfer to the very comfortable hotel (adjoining/ interconnecting rooms); outstanding ski-hire recommendation; enthusiastic ski-school staff; large ski areas; varied and interesting food at the hotel; this has been an experience we won't forget. Our sincere thanks to all at VIP.

Very enjoyable VIP experience in Lech from the warm welcome on arrival to the luggage being taken from the rooms on departure everything was handled in an effortless and cheerful manner. Credit to everyone working there. The breakfast and dinner options were great and with a high quality main course each evening a highlight. The hotel was also very family friendly and a big thank you to Megan for a very reassuring childcare service. Looking forward to something similar next year!

We were very pleasantly surprised at the service and attention to detail from all the staff. Nothing was too much trouble. The food was excellent, the hotel comfortable and clean. It was the first time we had used VIP, we usually do everything independently. It was good value for money and we felt relaxed and looked after.

I have had a wonderful week. Hotel very comfortable and staff extremely friendly and helpful. Food was delicious many thanks to Luke the chef. A really comfortable place to stay with a wonderfully relaxed atmosphere. I would definitely recommend it to others and will certainly be returning.

We booked our holiday through ski solutions who were not wrong when recommending VIP as an excellent company. The chalet was perfect for our three generation party. The staff were exceptional , friendly, efficient and always pleased to help. The food was the best we have ever had on a skiing holiday with a varied menu beautifully presented. The same care and attention to detail was evident in the children's meals. Lech is a beautiful resort with a huge range of skiing available. The hotel is well placed for access to lifts and the ski school can be recommended. Great holiday, thank you VIP ,

Another fantastic VIP experience. Amazing food. Really friendly helpful chalet staff, especially Shoban, Portia and Becky. Also great guiding by Ros. Another great holiday in the spring sunshine.

We've had a lovely stay. The skiing has been great, the kids have been looked after, the food great and accommodation and service has been good. Thoroughly enjoyable! The ski hosting is a great opportunity to meet people in the hotel and introduce you to the area! Loved it! If I had one comment it would be the dust bunnies under benches and beds (we did some yoga stretching in the mornings!) were there on arrival and not cleared out during the holiday. The towels and pillows are also both a bit under par. However, these are minor things - the standard of accommodation and service are generally impeccable and the staff are lovely. Keep up the good work!

Staff very friendly, nothing too much trouble. Food excellent. Good ski hosting. Very comfortable rooms.

V. Good Staff were outstanding and were able to fulfil any odd wishes we wanted Simon in particular was very helpful! Rooms were comfy and clean and well laundered Ski guiding was exactly what was required Ross and Luke were both good Food was outstanding and top tier. Selection was good Atmosphere nice Breakfasts could have been more varied. Missed not having a swimming pool...

Excellent position to the lifts and the facilities of the hotel are second to none. Very professional and friendly staff. Staff team could relax a little more. They are very good at their roles especially Tom restaurant manager who doesn't miss a thing. The food is very well presented and delicious. The wine kept flowing and nothing was too much trouble. This is our second time with VIP and they are the best we have experienced in our 20 years of skiing. Well done guys we really appreciate all your hard work.

Beautiful resort, great hotel with best staff and support we have experienced in a number of years of skiing, especially the guiding led by Ross & Luke. Thanks for fantastic holiday.

From the minute that we arrived at the quiet airport of Friedrichshafen, we were beautifully looked after..fresh fruit basket, water and a snack on the coach, which was but a few steps away from the entrance. The hotel was beautiful, and the wellness centre so realxing after a day on the slopes....especially the hay room. The team organised our ski hire and we were able to leave skis and boots at Stroltz hire shop each day, meaning that the short ( 3 min) walk back to the hotel was done in comfort. Three days' ski guiding were included in the package, and we took advantage of the first 2... a nice way to meet fellow guests and to get to know a new resort. Richard and Ross were most helpful, organising lunch stops, and showing us a lot of runs. Food and service were of the highest quality, and the wine flowed at the table. I would recommend VIP ski to anyone.. there was a 4 month old baby who had her own lovely Nanny, and the whole family seemed to relax and enjoy their week.

Very helpful and pleasant staff. Good quality food. Hotel well located for local amenities and the bus to zurs. Children's facilities are basic but Abby the nanny was a hit with our children. Easy transfer from freidrichshafen.

This is our third VIP holiday and it just gets better and better. The hotel in Lech is beautiful - staff are wonderful and the food exquisite. We are Austrian ski converts! Special thanks to Pia, our baby girl's first ever nanny, who took such care to make each day fun for her and kept us worry-free - we can't recommend her highly enough. Thinking about skiing in Italy next year so hoping you add some properties there - we only want to use VIP!

Came to hotel Theodul earlier in season and it was great. Came back again with more family. Food superb, some of the best in 30yrs of ski holidays. Service excellent (Tom, Hannah, Harry, Portia Simon Luke and Deena). One member of party had skiing accident and needed operation. Staff, in particular Sion, could not have been more helpful. Ski guiding from Rich and Ross excellent. Would thoroughly recommend and would certainly come again.

Taking a ski break with my sister annually has become a tradition - having stayed in St Anton in the past and used the mountains in Lech for better conditions it was more logical to stay locally instead of the journey across each day. From the start the website and booking process is nice and simple with no hidden costs found by many other companies. Scheduled BA flights made the airport experience a dream, lucky enough to also get extra leg room on the plane and we departed early a true VIP start to the holiday. Being welcomed at the airport and guided to the transfer bus the VIP experience continued. All bags were tagged so they could be delivered safely to our room. During the transfer, ski hire, lift passes and evening meal selection were sorted efficiently by Ross and Richard, a lovely welcome to the holiday and had an answer to everyone's questions. Having chocolate and a bottle of water on each seat on the bus was a nice touch. We were welcomed by Siobhan and Sion (Manager and assistant manager) both friendly and exceptionally enthusiastic, we were then welcomed for afternoon tea while bags were being placed at rooms. A quick welcome chat perfect in length for introductions and general info so not to be tiresome. The room was wonderfully made up, very clean, a plethora of toiletries and plenty of storage for clothes which is always a bonus. Comfy robes and importantly lovely soft towels for post ski relaxation. We were given plenty of time to relax before the evening champagne reception, where surprisingly there wasn't any selling of excursions or products etc and the supply of champagne felt endless all followed by a lovely evening meal. The hotel uses the newest Strolz Ski hire centre, with obvious discounted rates and staff from the hotel are there to ensure the fitting process was done as painlessly as possible. All the meals throughout our stay have been amazing. The standard of food rivals many high end restaurants. The Roasted chicken supreme with sage jus was outstanding and not to be missed if it's on a menu option. A cooked breakfast and continental breakfast were more than sufficient for energy for the slopes and the coffee was amazing. Service during the week was flawless and the staff are more than friendly, nothing being too much trouble and all exceptionally knowledgable, Poppy, Deena ('Bolton'), Becky and Portia, Hannah were all lovely, great sense of humour and more than accommodating and are all more than happy to hold conversation, special thanks to Simon for his patience going through the wide selection of brandy / whisky available for a nightcap. The experience has been amazing, so much so we are thinking of returning in a couple of months time bringing along both our respective partners.

As always, the collection at the airport, the transfers, the organisation, the staff, the food etc. were excellent. It’s nice to see VIP working in a hotel environment, and still able to keep it personal (although I must say we both do prefer chalet to hotel, however that’s our own personal preference). I wanted to make particular mention of how lovely it was to see some familiar faces, and to see their progression with VIP over the years. It was lovely to see both Chris and Bernie again, both of whom are doing a splendid job in their new roles! We also met Hannah, who always had a smile for us, and whose service in the restaurant was exceptional, and she deserves a special mention. Finally, Sion also deserves a mention, as he went above and beyond to ensure we felt at home. He went the extra mile for us (checking doctor availability, learning our names (appreciate with a full hotel week to week, this cannot be easy), and helping with the pillow situation). On a final note, I would like to say the pillows in the hotel weren’t great, and unfortunately, we weren’t able to get decent non-feather pillows for the duration of our stay. It’s my only negative feedback, and I would suggest you invest in some. Thanks, and all the best for the rest of the season.

Our holiday exceeded our expectations in every way.. Pia was a brilliant nanny Harry was an exceptional bar person, as was Portia.. I would like to thank everyone in the kitchen, especially Patrick and his team.. They should all get a mention but I don't know their names ! Hannah was superb too. A special thank you to Ross, Tom and Luke.. And a BIG thank you to all those behind the scenes... We will defiantly come again.. THANK YOU ...

-great ski guiding with Richard, we had lots of fun! - warm welcome from Sion - Hannah and Portia were really helpful and kind - Harry very helpful and accommodating - Ross- made great cocktails - Siobhan- organised everyone very well! Lovely skiing, beautiful town and amazing food! Thank you to the chefs (we don't know their names) and the drivers, they were all amazing!

Our first experience of VIP was excellent, particularly of note were the competent ski guiding we did with Luke and Richard, and the first class ski rental and storage facilities recommended by VIP in the village. The hotel itself was finished to a very high standard, with even our "small" room being of ample size. The hosting staff were friendly and efficient, with our breakfasts, afternoon teas and dinners being ably served up by Portia, Poppy, Harry and Hannah. It was a pleasure to chat to chef Patrick on our last day - it would have been nice to meet the kitchen staff during the week, their food and presentation were excellent.

Having skied in Lech during a VIP Ski holiday in St Anton in 2015, our party of four were looking forward to a smaller resort & a more peaceful experience. Lech certainly didn't disappoint.. The Theodul is a very comfortable, well equipped & charming hotel, made special by the "nothings too much trouble" attitude of the staff & team. From the call to ensure everything was ready for us that we received the day before departure (thanks Sion) to Patrick carrying my wife's ski boots to the hire shop, everything ran like clockwork. The food was plentiful & delicious, Siobhan produced an amazing Carrot Cake, Harry's attentive service & polite humour was delightful, & Bernie's considerate driving was a pleasure. The chefs, although seldom seen, performed some minor miracles in the kitchen & Hannah topped off the package with her perfect service. The whole team, too numerous to mention, performed brilliantly, for which we are very grateful. Yes, it's has to be said that Stroltz have a monopoly on hire prices, & the resort could be called "expensive", however, the quality we experienced was excellent. You knew what the prices would be from the moment you saw the Strolz building & its chandeliers in the hire shop.! We deserve nothing less, so even that was OK... Thanks VIP for a great week. Some sun, some snow, some rain, but a pleasure that topped our excellent experience in St Anton in 2015. We'll be.back.!

Having travelled with VIP ten times over recent years, expectations of VIP holidays are very high due to their outstanding past performance. Hotel Theodul has all the basics in place but there is a missing link in delivery that just does not quite deliver. Brilliant start with unscheduled buffet lunch provided on arrival. Arrangments for ski rental and storage are quite exceptionally good, although expensive. Thereafter, whilst the basics were delivered, expectations fell short. The senior management were largely invisible, which may have contributed to the staff being helpful but directionless. The food was acceptable but no memorable meals. Inexperienced chalet hosts have, in the past, delivered meals as good as the qualified chefs. Wine provided was ok but no more. The change of the Theodul from an hotel to a chalet hotel does not seem to have been made. Overall, this was a good offering but short of what one has come to expect of VIP.

Our first impression of this gem of a hotel within the glamorous ski resort of Lech was one of excitement. Having spent a number of years skiing in France and staying in Self catering apartments, we were about too experience a real treat! The attention to detail, the exceptional choice of food and wine was simply....."fine dining". VIP have obviously recruited the best, as the staff were very attentive and were always available for anything you may need. The Ski hosting with Luke was a real bonus, who was able to show us all the local hotspots and best places to catch the Sun while having lunch. Hotel Theodul was ideally placed in the small town and is at the hub of the ski Arlberg region, which has some of the best facilities in Europe. We would definitely love to return but, now we have found VIP Ski we are excited to see what other gems they are offering! But this will take some beating!

Just returned from a fantastic holiday in Lech staying at the Hotel Theodul. First time we have used VIP ski and will definitely recommend them to family and friends. Staff were very friendly and helpful. Food was amazing. Lovely spa. Little things like unloading bags from the coach and leaving them outside your room make all the difference!! Well done VIP ski. Great holiday.

Comfortable hotel with good food, friendly helpful staff, short walk to ski lifts or staff will drive you to and from lifts .Excellent ski hosts.Plenty of skiing.Transfer to Friedrichshafen airlines relatively short with some good scenery on the way.I would recommend.

Just returned from a fantastic week in Lech with VIP - everything from the word go was superb! Having previously travelled with the likes of Crystal Ski we expected a scrum on arrival at the airport, however Friedrichshafen is a quiet and well organised airport and we quickly had our bags and were on our way - it was a real shock for me as it was so stress free! Short transfer to Lech and the hotel was very well situated and organised. Food fantastic all week, great VIP staff across the board, nothing was too much trouble. Ski hosting was a great way to get to know your way around the mountain and to get to know the other guests. Bar area in the Hotel Theodul was ideal for apres-ski beers and meeting other guests in the evening to discuss the day's skiing. My only minor (constuctive!) critisism was that the Apple Strudel should be more authentically Austrian! I was expecting 'proper' apple strudel being in Austria and was a little disappointed to have a deconstructed version served up. The food throughout the week was absolutely A1, this is just a personal preference!

Very lucky with the weather - snow then sunshine. Apart from that super hotel, staff and servive from VIP

We have just returned from an absolutely Fantastic trip to Lech where every one of the staff worked so hard at making the week wonderful for us. Nothing was too much bother. The HotelTheodul was of an excellent standard for decor, cleanliness and was very well set out. The Spa facilities were wonderful and the facilities for massage well appreciated. The food was outstanding and varied with much thought about textures, tastes and colours. The canapés and after dinner cheese was a bonus for those with a large appetite. The wine selection was good and plentiful. The ski guides all did an excellent job in taking care of us around the pistes often in poor visibility and deep snow. Our hearty thanks to all the staff. We will definitely recommend VIP ski to others and shall return hopefully this season

Everything about this ski week was excellent. I had years ago been with VIP-SKI and remember how good the service was then, but I never expected it to exceed my previous experience, but it did just that. The staff team were exceptional. Do not hesitate in booking a trip here with VIP. Thanks.

This is my first trip with VIPChalets. The Hotel Theodul is a former Austrian family hotel now being run by a UK chalet company. The hotel is very warm and spacious. Great bar / sitting area to have tea, pre dinner drink or post dinner cheese and biscuits. Spa area in the basement with hot sauna, steam room and other welcome treatment areas to chill in at the end of the day. Large ski room accessed from outside by ski pass. Hotel is about 400 to 600 yards from nearest ski chairs / gondolas. Free transport available from hotel to ski lift. Recommended ski hire outlet will keep rented boots and skis at their premises if required. Ski passes / ski hire can be arranged on the coach transfer to resort from airport. Transfer time 1.5 to 2 hours depending on conditions. Ski guiding available on 3 days a week which was very welcome as I was new to the resort. Food was superb easily on a par to the highest quality restaurants. Plenty of choice, generous portions and of very high quality. Very good selection of wine to accompany meal. Staff very friendly, willing to help and capable. All round excellent holiday.

The theodul is an absolute gem. Our room was large with beautiful views of the mountains. It was spotlessly clean and all very new and in great decorative order. Position in lech is perfect, the staff could not have been more friendly or helpful. All questions and requests were dealt with in an efficient and friendly way. The food was the best we have had in a VIP chalet and we have been to a lot! You would have been happy if it had been served to you in a top restaurant. The driver service was excellent, again nothing was too much trouble and always provided with a smile. The transfer from and to the airport was slick, and the coach clean and comfortable. The only slight issue was with the timing of Christmas dinner which was resolved. I just don't think the staff had thought it through and realised it was also our last day skiing. We will definitely be going back to the theodul. Value for money in lech is outstanding.

As Hotel Theodul is brand new for the coming season we have no previous guest comments to share at the moment. Naturally we think the chalet is worth 5 stars as we would not have offered it to you otherwise, but please come back later in the year to see what our first guests thought of the hotel and their VIP SKI holiday.