VIP CLUB Chateau

This is the second year we have been to this resort with VIP Ski . We have again been impressed with the quality of service from the beginning of our holiday to the end. Special thanks to Jack, Jack and Gee for looking after us so well. They have been terrific. The food has been fantastic and the whole group has had a wonderful time. The chalet itself is ideal, in a great location and the jacuzzi and sauna have been in constant use! We will be back....

As a well know location for both mountain biking and cycling in general, it was great to finally visit the area and ride the absolute best trails possible - thanks to a brilliant guide, Charlie Garcin. Charlie understood the group well, and took us to some of the very best trails we've ever ridden. The chalet itself was luxurious, and the staff naturally polite and friendly - they were all helpful and looked after us well. Highly recommended.

Beautiful location. Breathtaking views from room. Staff is cheerful, helpful and very accommodating to individual schedules. The meals and snacks that are hand prepared on site are gourmet. Very near to lifts or hiking. Highly recommend.

Fab week, with a great team looking after us. Nothing was too much trouble for Ali, Sammy and Katie. The chalet is sizeable and there is great storage etc in the rooms. The food was fantastic all week. Our 5th trip with VIP and we will definitely be back again. Thanks guys.

We have stayed in Alpe d'Huez before with VIP, but had not tried the Club Chalet. Going as a couple and sharing with 12 other people had an element of uncertainty but very quickly any fears we had evaporated. We had a great time in the company of some genuinely nice people. The atmosphere was very relaxed and we would not hesitate to book the Club chalet again. Our hosts, Alastair, Sammy and Katy were excellent. Very friendly, helpful and considerate people. We had a fantastic week and can't wait for next winter. Thank you to all the VIP staff (not forgetting Stu) and our fellow guests for a great week.

Very well looked after! This was our first time skiing and we couldn't of asked for more. Chalet staff were perfect.

The team couldn't have been any more helpful. Nothing was too much trouble great company and professional throughout, Alastair & Sammy are a credit to VIP. The chalet is fantastic. Huge bedrooms, with ample storage, sockets and hooks. Food fantastic , thanks Katie! Everyone liked the selection of wine.

Our first trip with VIP but will certainly not be our last. An amazing chalet with fantastic hosts. Ski in ski out club chateau was perfectly positioned slope side. Our hosts Alastair, Sammy and Katy were professional and welcoming and made our holiday all the more enjoyable, particularly with the birthday cake.

Fabulous spacious bedroom, extremely attentive staff. Nothing was too much trouble. Quite delightful. Really could not fault the chalet staff. Thank you Alistair,Sammy and Katie !!!

Our second stay here and it was even better this year totally due to the amazing staff!! Nothing was too much trouble and the level of professionalism and attention to detail was superb. The food was not only beautiful to look at but fantastic to eat! Everything was done with a smile and they all appeared so organised and happy. Thank you Alistair, Katy and Sammy, you really made our holiday a great one.

Excellent food with friendly, efficient staff who bent over backwards to be helpful.

The chalet and vip staff have yet again been No1. The staff have been attentive but not intrusive. They have also joined in with our own planned activities (quiz night), which has warmed them to our group. The resort itself is great but I found the skiing in the main to be more suited to beginners/early intermediates.

Holiday was great. Hosts were amazing. Did everything from making special cakes to helping decorate a snowman.

Absolutely loved the resort, the skiing was fantastic. Recommend ESF ski school for lessons and the VIP CLUP was fantastic. The staff were lovely and the food was amazing. Thank you Katie, Samie and Ali for making our stay so wonderful.

VIP staff at the chalet were fantastic. Our two hosts were polite hard working and good company. The food was a real delight. Our fellow guests were a most enjoyable crowd. Alpe D'Huez was too small a ski area for us and many of the outer areas were partially shut and so not very enjoyable. We shall be returning with VIP but not to Alpe D'Huez

Can't fault VIP at all this time. After a less than perfect holiday 2 seasons ago I convinced my wife it was a one-off, and the team at Club Château proved this to be the case. True ski-in and ski-out, good sized rooms and all the facilities and space you could ask for. Even sorted parking for our large van and power to allow me to service all our test skis. Would happily visit again - and likely will! Scott - Managing Director - Edge & Wax Wintersports

All the staff were extremely helpful and went above and beyond to make it a superb week. Make some great recommendations on where to go out and what to do during our stay. Would definitely stay again. Outstanding service.

Our first experience of using VIP Ski and the service was outstanding. Excellent chalet, amazing food, good quality wine and exceptionally helpful and professional chalet staff. The 'little things' such as having our skis delivered to the door, our baggage delivered to chalet and choice of options on each food course really made a difference. Overall an excellent experience.

I've stayed with several different chalet operators, but VIP are by far the best I've travelled and stayed with. All the extra little touches and the quality of the hosts in Chalet Chateau (Ali, Katy and Sammie) made this the best skiing accommodation I have experienced. Would definitely travel with VIP again. Any chance of any North American locations?

Excellent service from vip - from customer service in the UK, to the welcome team at the airport, and the chalet hosts and chef. Morning cups of tea make a huge difference when you're trying to catch the first lifts, and these and other little touches were very welcome.

A HUGE thank you to chef Katy and hosts Alistair and Sammy who worked so hard to make sure we had a perfect holiday. The No 6 bedroom was amazing with huge balcony with superb views. The Canapes every evening were amazing and very unusual - thanks Katy - all washed down with Fizz. Our Son and Wife had the room on top floor with their 10 year old daughter in the little single room opposite - great for a family of 3. Childrens teas were great but probably a bit too much on the plate as it puts children off to see a plate piled high with food. The "Honesty" book was great in order that snacks and soft drinks were available 24 hours a day. First time with VIP but have already booked for December 2015 and also March 2016! Thanks again Katy, Alistair and Sammy.

Even with limited snow our Christmas week in Alpe d'Huez was fantastic. We have stayed in many chalets over the years but we agreed that this was the best due to location, spacious rooms, cosy feeling and the great facilities. The chalet hosts Alastair and Sammy and the wonderful chef, Katy made so much difference to our stay through their amazingly helpful attitude and complete reliability. Katy very willingly adapted the menus for our daughter and the food was delicious. We were also very appreciative of the efficient staff at Grenoble airport, especially on our return when the weather conditions had created a lot of uncertainty. We will definitely be back!

Excellent-Andy and Tom need special mention.weather and staff combined to deliver a memorable holiday.thank you all we will certainly return,

Really lovely holiday. Thanks everyone for a great time. Super host Andy, super chef Tom and super sub Hayley.

My 3rd ski holiday with VIP Ski. As usual we were extremely well looked after. The location was perfect and facilities excellent. The Sauna and hot tub were a huge help after a hard days skiing. The staff were amazing, and Tom produced exceptional food every day. They all worked really hard to make this week memorable.

Excellent chalet and food. Ski in ski out really good and ski hire very efficient. Hosts very good and chalet coordinator very helpful and polite. Helicopter ride was brilliant.

Our 4th VIPSki holiday and as always everything A1 . From the moment we arrived at the airport with a VIPski rep there to meet us with a welcoming smile to being dropped off at the airport by helpful staff ...as with the whole holiday nothing was too much trouble! The staff really make it, they make you feel you are their first customers of the season even though we are not..key to any holiday. Standards were as high as with previous holidays if not higher. We can't fault the holiday in any way - well done VIPSki see you next year.

Every moment of the holiday was enjoyable. The staff were incredible as they had to wake up early to wake up the guests and still going for it in the evening. They never ate in front of us but I'm sure they had food before we got up and during the time we were away skiing. The chef always made wonderful food and it was always ready on time. The chalet itself is lovely and it is positioned in the best possible place (right next to the skiing (no buses)). The skiing was perfect and the weather was wonderful. Also the other guests made the holiday enjoyable. Overall it was the best I have ever experienced and it's way better than I could have ever imagined. Thank you so much to everyone but mostly the chalet staff and the people who made the chalet to enable easy skiing.

We've just returned from a 3 night stay at VIP Club Chateau & what an amazing three nights it was! The chalet is lovely & cosy, the atmosphere was fantastic, fellow guests were great fun & ensured as the last comers to the group that we were instantly welcomed as part of the group. The chalet team were lovely - really helpful & nothing was too much trouble for them. Even the snow was perfect :) Thank you VIP Ski! Already planning to look at a family trip with you next year & won't hesitate to recommend to others who are looking for flexibility of a short break but without compromising on the experience.

Me and my husband had the most fabulous week staying in the VIP club chateau. The chalet is very comfortable and cosy and most of the rooms are a really good size. The three guys who looked after us for the week (Andy, Callum and Tom) were so lovely at did all they could to make our stay as comfortable, nothing was to much trouble for them. I think they make a great team and work so well together. We also were blessed with a really lovely group of people whom we shared the chalet with which made it lovely week. All in all we have had the most enjoyable week and would really recommend people to stay in this chalet, especially if they were lucky enough to have the 3 guys looking after them.

Excellent. Best food ever, fab service, weather could be better next time please!

Just back from a brilliant week at 'The Chateau' - the best skiing holiday ever! Great chalet with lovely rooms and the attention to detail from the VIP team was second to none. Big thanks to Tom, Andy and Louise for all your hard work and for setting the scene for some very good times. As one of our group stated "once you've gone VIP, you'll not go back....to any others!" we certainly won't and we are already planning our next VIP trip! The skiing in the resort was pretty impressive too - with some first rate lessons from Willy at Stance Snow.

Cannot fault the whole holiday. Chalet brilliant,room lovely,food fab,staff amazing...brilliant hosts,cooks,cleaners,well done Andy,Louise and Tom..........would definitely recommend,best skiing holiday ever.

Do not hesitate to book this holiday. I am a well seasoned traveller, although this is my first ski holiday and I have to say that the staff here are incredible. They were so friendly and helpful, with great enthusiasm. The service was the best I have ever experienced and the food was out of this world, with so much choice! Alpe d'Huez is a lovely little town and it seems to have the facilities for every type of skier. Well played VIP Ski, well played!

We had a fantastic time in Alpe d'Huez and our chalet. The hot tub and sauna were well used by all, especially with the unlimited, perpetually chilled beer supply. Our chalet hosts made us is welcome and were great fun, from joining us for a post dinner beer to joining in our games and obviously cooking us fabulous food every morning, noon and night. Everything that Tom produced was so tasty and having a choice of menu was such a luxury. Andy and Hayley were always around with morning cups of tea and giving us gen about the town, best snow and bars. The weather was generally kind so we had some awesome powder, blue sky and après at the Folie!

We had a fantastic holiday and were looked after perfectly by Andy, Tom and Hayley. The service was amazing and food was outstanding, those guys worked really hard to make us feel at home and were happy to go the extra mile for us. Overall a great chalet making a great holiday.

This was my first chalet holiday and now thanks to vip ski for an amazing experience it certainly won't be my last!! The chalet was amazing, very clean, great decor, very cosy and warm. But what made my holiday was our chalet staff... Andrew, Hayley and Tom. Toms cooking was out of this world, exceptional flavours, great presentation and very polite a very gifted chef! Hayley and Andrew were so attentive and polite, very caring and always happy to help! For my next holiday can I please have them 3 again :) Fab holiday all round!!! Thank you!!

I just wanted to commend VIP for such great facilities and staff. Most importantly our staff and chef were first class. They were warm, welcoming and worked very hard to ensure our comfort and happiness. The food was five star, and really thought through. If there is such a thing as performance related bonuses, this small team deserve them!

We have had the most fantastic stay here and have enjoyed every second of our holiday thanks to the amazing team looking after us. We were made to feel so welcome from the moment we arrived and throughout the week they really have gone above and beyond to make our holiday fantastic. Andy, Hayley and Tom are so friendly, enthusiastic and kind. They are extremely well organised and are the ultimate professionals. Tom's food is out of this world! One of my favourite parts of the day has been returning to the chalet to a delicious cake made by Tom and Andy or Hayley asking us how our day was. The chalet is beautiful, clean and very comfortable. Thank you Tom, Andy and Hayley - you've made us feel truly special and have made our holiday amazing!

They say it's all about the chalet hosts and I can only say how right they are, we had Andrew, Tom and Hayley and they were amazing. Food fantastic, amenable to all our requests. MY husband had a birthday and they made it very special. What can I say, I wish I could have taken them home to make me smile every day

I love VIP holidays. They take great care of you from start to finish - booking, transfers, ski hire, food, accommodation, staff - all great! Tom the chef cooked up a storm, Andy and Hayley made sure we were well fed and watered. Only slight negative was a lack of snow towards the end of the week but I suppose that's not their fault!

The resort and chalet is superb, the staff on site were at really helpful esp Bex ! Good location and fabulous ski resort - only criticism would be the communication from UK side post booking - errors on flight names and lack of follow up with queries regarding family ski passes and transfer details . Problem with room allocation caused some issues with other guests but it was sorted out - Andy very diplomatic,  Christa on site fully informed - shame as the team on site were so good but the bookings team were poor.

Apologies Linda, we had a bug on the website and your photo's didn't save! Sorry.

We have had 3 ski holidays with VIP and this is the best by far. VIP have really upped their game and it was really fantastic. James (Chef) prepared amazing and varied menus for all and was smiling ALL the time. The other James was helpful, cheerful and efficient, and kept the chalet very clean. Kat was amazingly helpful with great info on ski runs and very helpful with ski school (ESF). They were three great people doing a fabulous job and doing it well. The resort was super with wonderful skiing for all levels. We will definitely come again!