Le Village, Chalet La Ferme

On the whole it was great, there are a few touches which make it fantastic. There are a few things that could be improved on.

I was one of a party of eleven. The unanimous view of the party members was that VIP ski had done the best job we had ever encountered. I cannot praise the staff with whom we interacted too highly. It was clear from the beginning that your business is run by people who knew what they are doing and who knew some of the pitfalls which can spoil things – for example, the simple idea of taking people to the equipment hire shop in controlled relays instead of in a great heap avoided what is often a stressful activity on arrival. We had friend who joined us for skiing on two of the days. Stephan and Zoe unhesitatingly made him welcome for breakfast, which simplified his logistics and made for a sociable start to the day. It was extra work for them, obviously beyond what we had bought from you, and a clear example of going the extra mile. Similarly, when I had the stupidity and misfortune to break my wrist on our third day, Ben and Natalie were quick to render assistance. I had to go home early in order to set matters in hand for a repair operation so Nick kindly took me to the airport when it was found that the appropriate bus was already full. Simply a first class response, again beyond anything contractually required. It was greatly appreciated. I have only one complaint – not enough hooks in the rooms to hang clothing on. And, if that’s the worst I can say, then things must have been pretty good! Thank you.

Our fourth holiday with VIP and our best yet. We were looked after so well by our hosts Stefan and Zoe as well as the resort managers Ben and Natalie. La ferme is a fantastic chalet and you cannot get a better location for ski in/ski out. It made life so easy for the younger members of our family on their first skiing trip. We would have just liked some more sunshine to accompany the fresh snow!! Thank you.

We stayed at Le Ferme Chalet at Alpe D'Huez from Jan 8 through 15th of this year. It was the most wonderful experience of winter holidays for us! Our hosts Stephan and Zoe treated us like royalty (please forward our regards to them!), Nick addressed all our requests (including installation of a child barrier for the stairs and bringing in a larger cot from Val D'Isere!). The chalet felt like a cosy home with a fire place and a spacious living room with good wine and tasty treats! Dinners exceeded all our expectations, especially the desserts! Our kids were well taken care of by your nanny Cassie who made sure that adults could enjoy skiing and resting in peace and quiet. Thank you again for your hospitality and good organisation! Looking forward to our next holidays with Vip Ski!

A late booked short break Thursday to Sunday including return transfer. It was well worth the effort of getting ourselves out for a good two and a half days skiing. The chalet was lovely, enjoyed the sauna and we were well looked after by our friendly host Dave. His cooking was exceptional and it was so nice to come back for afternoon tea and cake. We managed to pack a lot into just a few days and would recommend the VIP experience.

I have been on various VIP holidays over the past years and this one was no exception. The quality of chalet , the facilities and personal service were first class, Todd and Dave were a credit to the company and over the short time we were here, they ,made me feel very welcome and looked after me really well, Imcant wait to come back in March

As I write this I am researching our 2016 group chalet holiday, which will be our seventh. This is the first time I have found myself factoring a particular TO into the decision making process, such was the quality of our recent week with VIP Ski. Chalet La Ferme in Alpe d'Huez is a lovely wooden building with large rooms, high ceilings, and balconies with views directly over the piste. The showers worked, cleaning was impeccable, and even with extremely low snow spring conditions, the chalet was genuinely ski in/out; the piste is literally metres from the door. What really made VIP ski stand out however, was the quality of the service we received from Chris and Gabe. They are excellent cooks, even accommodating a couple of 'flexi-tarians' ;-) but most importantly their attention to detail is what really stood out for me. Throughout the week they listened to the group's mixed requirements and made small amendments to the service, elevating it beyond that which I have received on similar holidays. If like I was a few months ago, you are reading these reviews and wondering whether VIP ski is a worthwhile step up in quality from some of the other well known operators, I would compel you to try them. Ps.. They bring you cups of tea in bed!!!!

The chalet was very well positioned and it was a pleasure to be able to ski-in and out. Chris and Gabe were outstanding chalet hosts and a real credit to VIP. They demonstrated all the excellent qualities we have come to expect from employees of the company.

This was our first holiday with VIP Ski and will certainly not be the last. From start to finish the whole experience has been an absolute pleasure and we cannot speak highly enough of the service we have received. The chalet itself was excellent and far exceeded our expectations with very comfortable beds and spa facilities. We had Chris and Gabe as our hosts and they were absolutely brilliant with everything from bringing us tea in bed in the mornings to playing the guitar for us at night. They couldn't do enough for us and the food they cooked far exceeded most restaurants. They made our holiday one we will remember for many years to come!!!!

I think we would like to say an enormous thank you to everyone we have come into contact with during our stay. All of the staff have made us feel welcome and have helped us out with recommendations for bars, restaurants and anything else we could have needed. Gabe and Chris were incredible and have definitely made our stay. We look forward to seeing their smiling faces at breakfast when we're suffering from the beer fear; their cakes have sustained us after a long days skiing and their evening meals are the bomb! I am pretty sure that being rad guitarists aren't part of their job descriptions but they have put on a hell of a show for us on numerous occasions. They have gone above and beyond for us all week and have made what would be a fun holiday into a fantastic one. The chalet was fab. It's positioned perfectly for the slopes and the town. Loved every minute of it.

This was our first VIP holiday but definitely not our last. The chalet was superb with spacious rooms and good common area. Chris and Gabe were wonderful Chalet hosts and took great care of us all week. The food was excellent and they even cooked a special "Icelandic" Christmas dinner on the 24th. Thanks for a great Christmas week. Gudjon & Lilja

Lovely chalet, perfect location, great service, excellent cooking, fantastic nannies, really great time had by all. Thank you so much Pui, Lou, Claire and Abi.

Thanks to all - especially Poi and Alex for another great week with VIP at Alpe d'Huez. The Chalet is roomy, kitted out brilliantly, and is in a perfect location to get to ski school with kids. I was on my own with two young boys and we all had a great stress free break. We'll definitely be back!

The chalet amenities are very good and the location brilliant. We were extremely well looked after and the food was fantastic and very plentiful. We were celebrating a family birthday all together on the slopes and the luxury chalet holiday I had planned many months ago certainly lived up to expectations. Thank you!

Very impressed with the chalet and VIP staff who ensured we had an excellent time. Not much more to ask for: delicious evening meals, wide range of breakfast options and great afternoon teas, roaring fire and hot tub, attractive new chalet, very comfortable rooms and fun, engaging and welcoming staff. The resort offers plenty of skiing (despite limited snow when we arrived, and good après ski options. The recent addition of the alp d'huez folie douce certainly livened up the pistes and there are a handful of decent late night options which the VIP hosts helped us find. As a seasoned skier I wasn't expecting much from alp d'huez but the resort and the VIP treatment certainly exceeded expectations!

A friend and I booked this last minute and we were delighted. I suspect we have now been spoilt for any future trips! The chalet was lovely, spotlessly clean, l'occitane toiletries, wonderful 3 course dinners plus canopes on first and last evening. The staff from VIP were great especially our chalet host Puiy. They advised on resort, runs, organised lessons, lift passes etc. The jacuzzi and sauna kept us skiing/boarding with all our sore bits loosened up. We were lucky they had snow the day before we arrived and we then had blue skies and sunshine throughout our week. All round a wonderful trip, would definitely recommend VIP and alpe d'huez. Something for everyone....

totally brilliant. Poi-Yuit is the most brilliant and confident cook. She coped with 2 birthdays and 4 children. And she was by herself for the whole time. How she did all the cooking and changed towels and cleaned the chalet is incredible. We have had a brilliant holiday which was a celebration of my husbands 70th birthday. The grand children didn't even mind going to ski school! Fabulous !!

We have had the most fabulous week largely due to our great service from VIP from bringing the skis up from the hire shop, through wonderful food, great Christmas dinner, legendary birthday cakes and a helpful and efficient chalet host. Pui-yee has been wonderful and is superb at her job, she listens and delivers great food and service. The chalet was spotless through out and we really really don't want to go home! Thank you VIP. We'll be back! Josie

Our overall holiday was superb, we felt that we had received excellent value for money, and that everything offered had been received. The booking was seamless and stress free, the chalet staff were fabulous and the food was delicious. Alina & Justine were the perfect hosts, always on hand to attend to our requests, always cheerful and smiling, always relaxed and happy with the children and always making us feel as if we were staying in our own home. Sarah was a lovely nanny to our children, she looked after our son with great care whilst we were out skiing and was able to cope with our daughter when she had an 'age--related tantrum'! A great comfort to us to know that our children were being professionally looked after whilst being given the perfect positive attention that they required. The only constructive criticism that I can give is that we didn't see our resort manager that often, however when we needed her when our son had an accident she was there to deal with the matter instantly which was hugely appreciated. Overall, a fabulous holiday and we cannot wait to travel again with you and stay in Val d'Isere in December. Your staff are truly fabulous and a real asset to the company. Well done VIP!!