Le Village, Chalet La Chapelle

With 7 adults and 7 children, this chalet is ideally positioned for access to the slopes, spacious and cosy. But it was the staff who made our holiday so fantastic. The food cooked by Ellie was delicious, Matt and Harry were excellent hosts and made us feel totally at home. No request was too much for them. We also had fantastic nannies in joe and Olivia who we trusted completely to take good care of the babies while we skied. Any queries or issues were swiftly dealt with by Paul the resort manager before and throughout our stay. A fantastic family holiday we will never forget!

After 40 years of staying and working in ski chalets this was without doubt among the very best. Practically faultless on the part of the excellent chalet team and Paul the resort manager. They were personable, proactive, thoughtful and professional throughout, and fun. The chalet was lovely, menus balanced and delicious and the skiing terrific, which always helps. My first VIP experience and I couldn't recommend it more highly. A wonderful holiday thanks to the VIP team

Just to give an initial brief outline, we booked our group trip for 20 passengers via an agent called ski solutions. That was a mistake we will never make again! However, once we were then placed in the hands of VIP Ski we were provided with warm friendly, informative service and were looked after from first contact over the phone from the resort manager Paul a few days before departure. Paul then maintained contact daily and provided excellent service throughout our stay. Then we met our chalet staff, Lucy, Harry & Sortia (sorry if spelling is incorrect) in chalet Chapelle who were a fun friendly crew that made our stay such a pleasure. These guys are a credit to VIP ski and made us feel extremely welcome from the moment we arrived at the chalet. They took time to memorise all the names of the 20 people in our party & with the sterling friendly service they provided it made us feel like we were staying with friends rather than guests in a chalet. Harry, Lucy & Sortia were so attentive & made immediate friends with the young ones in our party. I personally have been skiing for 35 years and have had some good service and poor service throughout that time, but I can say hand on heart that this holiday was a good holiday which was made exceptional by the care and professionalism afforded us by Harry, Lucy & Sortia. The chalet is located well, it is nicely appointed and is fully as described in the VIP Ski website. The food is excellent & the guys cater to any food intolerances or dietary requirements which was a requirement in our group. We all had a great ski holiday & this was only made better by the attention paid to us by Harry, Lucy, Sortia & Paul who all helped make our stay in Alpe D’Huez the best ski experience we have had. Thank you all. Pete

100% recommend VIP and the resort/chalet. We had a truly wonderful week at La Chapelle made even better by our fantastic hosts, Lucy, Harry and Polly. They couldn't do enough for us - the service was outstanding from start to finish and they made us feel so comfortable. Thanks for a fab week guys!

0 stress: Breakfast sorted, dinner sorted and post ski snacks along with potential food on the slopes all there. Food was very tasty considering our group has a random bubble of strict dietry requirements. Hosts were friendly and helpful, the detail they go to in order to make things even slightly more relaxing is great (bring tea or coffee to your room) and mainly still themselves despite us being slightly worse for ware several evenings. Chalet always clean and clothes even folded, just lots of nice small things attended for that I wouldn't expect which made the holiday a lot of fun and easy. Lots more I could say but I don't have the time. Lots of love to our hosts.

I can not recommend VIP ski holidays enough!! We had the most incredible time, the staff could not have done more for us. It was a beautiful chalet, very clean and spacious for the 14 of us. The staff Harry, Izzy and Josie were very hospitable. They were all very welcoming, amazing cooks and very patient with a loud, busy group. Thank you all so much!!!

Such a great holiday! Everything you’d expect from VIP but still surprises me. Harry, Izzy and Josie were first class and went above and beyond with everything. I’ve got a severe nut allergy and I felt very safe in their hands all week. Looking forward to coming back soon! J

Our holiday was very good, we were well looked after and the chalet team and VIP resort management went out of their way to keep us well fed and accommodate our wants and needs. Suggestions to make it easier to look after a large family group like ours: - no need to set the table as elaborately, for example with napkins in wineglasses for the kids - a platter on the table instead of plated food would have saved the team some effort, for example a bowl of salad or vegetables is fine, or a tart to be shared for desert - maybe free beer and tonics etc each day from the bar fridge, for this level of chalet, rather than an honesty box?

This is the second time we have stayed with VIP in AD the fisrt time in the club chalet and second Chalet chapelle. Everything has been very good, my only comment would be that the standard of food at supper was fine but could have been better. Tea was excellent as was breakfast, the evening meal was not of the same quality. Perhaps one of the Chalet staff should be trained as a cook, many chalets I have stayed in in the past have a Cordon Bleu trained chalet girl. As you are marketing your product as VIP then that should really apply to everything, the budget for food would appear to be sufficient, however, it would not cost much more to provide better fare. The accommodation, service, transport and location were excellent.

Love the VIP experience - tea in your room in the morning, cosy chalet, hot tub, everything arranged for us, easy going + attentive staff, champagne & canapés at the start and end of the week.This is our fourth time with VIP as we know the standard is always going to be high. Thanks

Excellent ski in ski out. Great friendly professional staff. Chalet rooms spacious and balconies. Original holiday booked with other operator they cancelled three before flight - VIP came to rescue our ski holiday by helpful support as we searched for a new holiday. PS wifi ok but not able to reach all rooms.

Our apologies you experienced the WiFi was not reaching all the rooms. We found an item of equipment was faulty and were able to replace it the same day. Thank you very much for highlighting this issue to us.

From the moment we were greeted from the coach by Gemma, Lindsey, Ella & Ben we were made to feel welcome. The chalet was the perfect size for our party with ample space in the dining and lounge area. The kids got on so well with the VIP hosts that they made the team goodbye presents! Charlotte the nanny was also superb, playing games with the kids after lessons and removing the need to rush back after our lessons. The food was well executed with a fine the selection of wine. To top it all we had great snow! The only wrinkle was the boot room being a bit on the small side when everyone was in the last minute panic zone of trying to get boots on ready for lessons, but when that is the only minor comment, it can only be a good thing. An awesome holiday all round.

This was our first VIP holiday and certainly won't be the last. The chalet was spacious, clean and very comfortable. Fantastic location right on the slopes. The service was first rate from the luggage being delivered to our rooms to the wake up drinks each morning. Our chalet hosts pulled out all of the stops to make us feel at home and welcome. The food they served was first rate, nothing was too much trouble and they happily catered for our food allergies. A huge thank you to Lindsay, Ben and Ella for looking after us. A special thank you to Gemma the resort host who was on hand to answer all of our questions, accommodate our needs and help in an emergency trip to the dentist. All in all a fantastic holiday - thank you VIP.

We have had a super time regardless of the not so great weather. Food as ever is great and the choices of wine a great bonus. VIP really go the extra mile to make the holiday memorable. Bendegedig!

The weather let us down but the chalet staff did not. Ella, Benji and Lyndsey were proficient and made sure all needs were met. The food was simple but outstandingly effective - often unusual and always nice! They looked after my gluten free needs with minimal fuss - thank you! The chalet had no faults - warm and comfortable - extra nice during a few long afternoons when the weather kept us in.

The team at our chalet were truly awesome. Very friendly, caring and attentive. The food has been wonderful every night; to the point that all of the guests were super sad on their day off! Afternoon tea and cakes were a lovely 'welcome back' from a hard day on the slopes. The beds were the most comfortable we've ever experienced in resort. Will definitely be using VIP again. Lindsay, Emily & Gemma; thank you so much for looking after us. You made our holiday.

Well, what can we say, simply 'review your holiday experience' is too broad a statement to allow us to elaborate on how much we have enjoyed our stay with VIP Ski. Our week started off with a warm welcome being waved into the chalet by none other than Chloe, Chloe and Harry - the three smiley faces that brought us tea in bed everyday! There was nothing more they could have done for us. Preparing breakfast and dinner every day was effortless for them. And as if that wasn't enough, they also had afternoon tea ready for us when we got back off the slopes (well, everyday but one ;) ). Their culinary skills were outstanding, serving us top notch food evening after evening. Their willingness to play with the little ones was also notable as well as their bubbly nature that made us all feel at ease. All in all, despite the severe lack of snow towards the end of the week, our stay could not have been more pleasant. A big thank you to our three favourite trolls ( ;) ) for all your hard work this week and to all the VIP Ski staff. We hope to be back soon :)

First class on all fronts.Every element was brilliant, the chalet was fantastic, lovely evenly matched rooms, plenty of space and the best location in resort - but above all the staff were exceptional.Chloe knight , Chloe Bell and Harry were incredibly impressive. Unbelievably professional, charming, fun and willing to help on any front. And with 8 children under ten that really meant something. Harry offered and took children to ski school for us which was in no way part of his job and was brilliantly helpful for parents. Everything was done with smiles, precision and real talent. Chief execs in the making every one of them. The chalet was spotless and there was a real feeling of camaraderie and enjoyment even after 16 weeks in the job. They made our holiday. I know I am an incredibly difficult client and they were faultless. VIP should be proud to have selected such an awesome team led by Chloe Knight - we would really look forward to coming back.

We had a fantastic holiday, made all the more possible by the excellent chalet team of Andy, Chloe and Chloe. You looked after us immaculately, giving us the perfect holiday. Incredible team work. Ben and Natalie are a first class team of managers. Thoughtful, fun, so helpful and incredibly proactive. They couldn't have coordinated the whole week any better.

Amazing holiday from start to finish, Chloe and Harry were brilliant, so friendly,professional and helpful, nothing was too much trouble. The food was delicious and very well prepared and presented. The wake up drinks in the morning were a lovely touch and Chloe's tea making skills were second to none! We will definitely be back.

Amazing week with great service provided by Chloe and Harry, great food every day especially the duck and pork. Chalet rooms are especially spacious and loads of storage, with really comfy beds. We will definitely be using VIP again. Chloe and Harry looked after us amazingly.

We had a brilliant family gathering here joined by our son and family from Australia. It had snowed just before we arrived and the sun shone every day we were here- couldn't have been better conditions. The staff were obliging, tolerant of and flexible with the children aged 14 down to three one- year olds . The nannies were superb, Cassie very experienced and capable dealing with twin one year old toddlers. we all enjoyed the very varied meals served up by you pleasant and cheery staff.

This was the first time our group had been to Alpe d Huez. Our Chalet was Ski in Ski out and the lift was within a minute or two of the chalet. Our chalet hosts were welcoming and friendly and the chalet was just as the pictures had illustrated. The chalet was very clean and all the amenities were great. The food freshly cooked daily by our hosts was very good and the complimentary wine was satisfactory.Our night out on wednesday was great visiting a local French restaurant called Passe Montagne, well worth a visit if you are looking for french food. Our only disappointment was the village, quiet, with very few restaurants or bars open that were worth visiting, we did find one above a row of shops where we all visited on a daily basis.Skiing for all levels was available albeit we had rather a lot of snow resulting in the top of the mountain being closed. Would we visit again, maybe. VIP do a great job in resort and are always available to advise and assist. A great company to travel with.

Great holiday. Lovely chalet hosts, really looked after us well. Luckily we got some snow too! Would recommend vip to people looking for a luxury chalet experience. Lots of attention to detail and quality touches. Thank you!

Fantastic chalet in superb location next to ski lifts and close to where all 4 bus routes stop. Charismatic chalet maids? Harriet and Dave. Am gluten- free and was looked after at every meal. Mouth watering gluten free cake baked everyday.Beautifully presented meals. Warm and cosy at all times. Took my 10 month old granddaughter who was welcomed. Chalet even provided a baby sledge for us to take her sledging and deck chairs for my sister and I to sit on the balcony in the sun. Plenty of bubbly and wine available. Had a great time. Thank you VIP chalets

Great weather, good food, lovely resort and accommodation. We were looked after very well by Hannah. We would also like to say how brilliant Becky was - she was very helpful, knowledgeable and patient when answering all my questions! Claire and Richard

Thanks to Seb, Beth and Hayley for lovely food, and looking after our family during a great week at La Chapelle. Fab hosts, and good company with the other guests made for a brilliant first family skiing holiday. We will definitely return.

We had a fabulous week at Chalet La Chapelle, Seb and Beth were fantastic hosts and very flexible catering for all our needs. Food was fantastic, especially the daily fried breakfasts and banana bread! Chalet was spotless and the jacuzzi a real treat. It's was our first time with VIP ski, and definitely not the last! Thanks again guys, enjoy the rest of the season! Michelle & Jamie

We have had the best week skiing! Every part of the holiday was first class! Seb and Beth where amazing hosts! The food every day was delicious, anything you needed was never too much trouble for them, they have looked after us so well! The chalet is beautiful! Really luxury accommodation! A massive thank you to Seb and Beth for making our holiday so special! X

We had a brilliant time at chalet la Chapelle - the facilities were excellent, location perfect, and our hosts Seb and Beth were wonderful - warm, welcoming and fantastic chefs!

Loved the chalet, very clean warm and welcoming. My fiancé and I had a fantastic week. Seb and Beth really made the week a massive success, they where a breath of fresh air. They both had a lovely energy and worked so well together. They where friendly, fun and very approachable and always happy to help. Being a bit of a fussy eater myself I spoke with them both at the beginning of the week and nothing was too much trouble. Beth and Seb are a credit to VIP, and without a doubt made our week complete. Amazing!

Seb's Friday night costume was a real highlight. His "special" morning tea and spoon runs started each day like no other. We had terrible weather on Wednesday and he was more than happy to assist us with finding alternative entertainment. Beth's willingness to share with us her knowledge of the resort (including the chalet) made us feel immediately at home. Her food was amazing, as was the accompanying vocabulary. Thank you both for an amazing week, hope to see you again soon

Dear VIP, I write on behalf of myself and business partner Stewart Katz to say we both had a fantastic stay at LA Chapelle where our hosts Seb and Beth deserve enormous credit for their patience,friendliness and all round hard work in making our stay truly wonderful...merci beaucoup and all credit to them and your company. I give full marks to the food and copious amounts of drink supplied. I very much enjoyed the excellently cooked Roscommon lamb which travelled very well from the west of Ireland and the rooms were kept in excellent shape all week by both Seb and Beth....we would both happily return. willie and Stewart

It's not often a holiday will surpass never mind match its billing, but this one did! Location was fantastic and our hosts, Seb and Beth, were absolutely superb. Nothing was too much trouble, service and food were top class - they really helped make this a holiday to remember. Grateful thanks and we'll definitely return.

Great ski- in ski- out chalet. Rooms were warm and liked the fact that there was plenty of cupboard space in the rooms and lots of space to store toiletries etc in the bathroom. This was our second holiday with VIP ski, both equally enjoyable, the chalet hosts always keen to make sure all was going well for us, we wiill be returning!

We had a truly fantastic holiday. Seb and the gang really looked after us and they were sorely missed on the midweek day off. I don't know how I'm going to cope without them when I return back to the real world. The chalet is always immaculate, the food lovely and the hosts conducted themselves far above and beyond expectation. We were truly well taken care of. Thank you for making our holiday that little bit more special.

Where to start? The warm welcome to the chalet was greatly appreciated by all and the exceptional hospitality didn't falter throughout the week. Our hosts, Beth and Seb, were fantastic, friendly and welcoming... The food was faultless, the location was perfect and the chalet ambience was unbeatable... We will certainly recommend VIP chalets to friends/family and will be returning for more fun and antics next year. A massive thank you to Beth and Seb x

What a great holiday we have just had. The chalet was extremely comfortable with everything we needed, and so close to the slopes. Beth and Seb were fantastic hosts - the food was superb. The skiing was great once the snow arrived. It was the little extras that made it for us - like having our luggage delivered to our rooms, and the skis from ski hire delivered to the chalet. We will be booking again for next season with VIP Ski

Great chalet and wonderful chalet hosts in Beth and Seb? nothing was too much trouble and they were really good cooks. Transfer wise, We did not have to carry our luggage from and to the airport - unlike previous chalet company experiences. Lastly, the HO / local operational team responded immediately to even the smallest issues, providing a positive solution whilst on-site is as good a response as you could wish for. We will definitely use VIP ski again.

Everyone at VIP Ski from the time we arrived, almost four hours late, we're fantastic, the meet and greet team at the airport, Phil on our Bus transfer, warm and friendly with a small snack and drink at the ready for the tired and delay weary guest. On arrival at the Chalet Chapelle our Hosts, Beth and Seb, for the week were extremely welcoming and apologetic for the all the travel delays we had experienced. Their culinary skills were superb, their welcome and friendliness just superb. Whoever at VIP Ski employed them and paired them knows how to pick their Team. Thank You Beth and Seb for making us feel so welcome and being such excellent hosts. The resort managers Christa and Hannah could not have been more supportive of Beth and Seb and we're equally welcoming to all the guest and did not make the guests feel The Bosses are here! Thank You Christa, Hannah. We also had the chance to meet one of the other chalet host, Andy and he too made us feel welcome and at home in our chalet. Beth, Hannah, Christa, Seb, Phil, Andy thank you for a wonderful time. Hope to come back to torment you again :-) Sarah and Jay

The chalet was amazing and the chalet staff were very friendly- Ellie Benson I thought the chalet was great. It had lots of room. The chalet staff were great cooks ,and I loved the wake up hot chocolate!! Thank you!!- Millie Greenlees I adored the whole experience the skiing, the staff and the chalet (especially the staff - Seb and Beth!) I will miss all of it! Thank you. Merry Christmas! -Lucy Barton The chalet was absolutely amazing and the staff were awesome this is the best holiday ever!!!!! - Millie Barton The staff were very friendly and very kind one of the best skiing holidays ever:Edward Greenlees This chalet is epic, with a hot tub and a sauna it's really relaxing when you get back from skiing. The chalet staff are brilliant and the food was great, I would love to come back to this chalet and have the whole experience again-Tom Benson