Haus Hochkar

Good chalet, great food, outstanding service. Sparkles and Phil were very good cooks, excellent company and highly efficient. Nothing was too much trouble, they were very patient with our children and looked after us all exceptionally well. Thank you for an outstanding week.

Before discussing anything else we must focus on the highlight of the VIP SKI experience which was the quite exceptional chalet staff in Phil and Lawrence. Nothing was too much trouble for them, they went above and beyond in every respect and made our holiday from special to exceptional. The effort they made with our six children was amazing, including Easter egg hunts, treasure hunts, pizza making experiences alongside the general good humour meant all of our children idolised them. Their cooking was fantastic and attention to detail impressive. They kindly offered to provide an emergency laundry service for us when the children got through more clothes than expected. They were always welcoming and if they didn't have the answer they would find it out. We have done many catered chalets over the years and Phil and Lawrence are utterly standout. Nothing more can be said other than a huge thank you to them both. Other points in short Flights and transfers were very efficient. The airport was great, very quiet and the bus was waiting for us for a quick get away with little hassle Resort taxis were a great bonus and enabled us to move all the little ones around with no effort Communication between head office and resort needs some focus. We were given the wrong start times for ski schools and the wrong days off as well as slightly vague communication on departure times etc Chalet - functional and well equipped and perfect for all of us. In summary - treble the pay for Phil and Larewnce. They made the holiday for us and will likely ensure our return next year. The standard has been set very high indeed by these two

For the last 3 years I have been on Ski holidays that have been in catered accommodation and hosted by a company with chalet staff and rep. This has been by far the best so far. I have been particularly impressed with their honesty and attention to detail the chalet hosts (Phil and Laurance) have been. It's the small things that help make the experience better. From noticing that a member of the party didn't drink and so offering an alternative, remembering our names and always being on hand to organise bookings for transport or restaurants. This was all done with a smile and willingness to help without feeling like it was a burden. They have set the benchmark for all my future ski trips. I wish them all the best. A little mention to Annika and the team for there help in providing clothing and essentials for members of our party that lost their luggage for a couple days. This has all helped sell the VIP ski experience and I will definitely consider the company again for future ski trips.

Laurence and Phil were fantastic hosts and the whole experience was amazing. The chalet is in a excellent location and the service is incredible. It was really a luxury set up with the hosts bringing coffee to the bedside before breakfast and providing taxi pick ups throughout the day as well as extremely high quality food for breakfast and dinner. Aside from that the hosts manner was very professional and I couldn't fault it. I would recommend this to anyone!

Once again, VIP provided us with an amazing holiday in every respect. Our chalet staff , Laurence and Phil, were fantastic. Gemma, Rafe's nanny, was a delight. A great family holiday; we hope to be back again soon! Thank you all!

Fantastic week with VIP in St Anton. Phil and Laurence were absolutely awesome all week, food was amazing, wines great. Really couldn't recommend them and the wider team highly enough. Very well looked after, lot of fun had! Look forward to coming back!

We have had a wonderful week - the chalet is lovely and spacious and all the bedrooms are a generous size with great bathrooms. Chris cooked for us and his food was another level - vegetarians and meat eaters catered for and everyone's plate was empty for every meal. Our chalet host Phil has been wonderful and has helped to make a good holiday very good. Cannot praise him enough. Altogether an amazing holiday in a great chalet with wonderful staff.

By far the nicest chalet I have ever stayed in. The rooms were perfect, the cleanliness was spot on. The food was unbelievably good, Chris is a fantastic chef! But the real thing that made the holiday was our host Phil, he was superb in every single way, could not be more helpful. His cooking was amazing, his attention to detail was brilliant, he made us feel welcome straight away and really made the experience something I will never forget.

Wow! What a week we have had here in St Anton. A massive thank you to Lawrence and Phil (Florence!) for making our week one to remember. Their hosting the moment we arrived was second to none- even coming with us to sort our ski hire and carry them back whilst we tested out the Apres ski on our first evening here. The food every night has been exquisite and the flexibility of timings has made our holiday even more enjoyable. These guys know so much about St Anton advising us on the best places... Making it just the best holiday. A special mention must go to the lads for the way they looked after our little Belle and how amazing they were with her- she is only 2 and she had the best time! Thanks boys we will never forget this week!!

The accommodation was first rate. Well built and spacious, comfortable and convenient for the slopes. Our hosts Phil and Lawrence were very friendly, helpful and professional. A delight!

Steve and Nicky were brilliant looking after us in the chalet - great service and v. fine food! No request was too much trouble. Similar service from the guys providing transport/pickups and ski hosting on the mountain. The chalet is very clean and comfortable, albeit more apartment than alpine chalet; great location for Nasserein lift. The check-in at the airport on the way home was problematic, but BA's fault rather than VIP's. I will definitely be back again with VIP!

This is our second time skiing with VIP and everything has again surpassed all expectations. We have been so well looked after by our hosts, Steve and Nicky, from the famous early morning cuppa to a small guided tour of the village by Steve to show us where to find everything. The food has been AMAZING!! We have eaten fantastic breakfasts, cakes and sublime dinners all served with attention to detail and care. Nothing has been too much trouble. A special thanks must go to our ski guides, Roddy and Harry, thank you for giving David time off from his map reading duties! We had a great 2 days of skiing with you and I will learn how to stop on skis, soon Roddy, I promise!!

We both thoroughly enjoyed our holiday in Haus Hochkar. It is modern, spacious and clean and the whole VIP set-up in St. Anton is excellent. We made good use of the shuttle buses - so much so that we never actually even tried to use the Nasserein lift, having been warned about the length of the queues and wanting to avoid the walk back uphill. It was much faster to take the VIP bus to Galzig and go straight up from there. The chalet host, Steve, was wonderful and everything just worked - lovely food, plentiful wine and every need taken care of. We had two great days guiding with Toby too. Somehow, VIP had managed to fill up the chalet with some great company, and that all helped to make it a memorable week.

Accommodation was good. Could have done with some Christmas decor. Chalet staff were excellent. Their cooking skills were immaculate and they were extremely friendly and helpful. Transport was fantastic with the minibuses on hand. The ski guides were great.

Another fantastic holiday with VIP. Nothing was too much trouble for Cath and James in making our time in Haus Hochkar a relaxing and enjoyable one. The food was excellent and the menu flexible, considering the children's preferences, and giving them healthy and well thought out options. The chalet was walking distance to the slopes, and the car service was always available if we finished the day at the other end of town. The property is modern, clean and comfortable with a good view of the mountain. Thank you for a great holiday, we will be back.

I have used VIP Ski on several occasions now. The personal attention and quality of service is second to none. Our hosts James and Catherine were efficient and charming, they looked after us as if we were good friends. Matt and Chris our ski guides ensured the safety of all skiers giving us two wonderful days. They literally dug me out of a hole when I took a fall off the edge of the piste into deep powderl. Thanks to a wonderful group of special people - VIP selection process is spot on.

Very enjoyable stay at Chalet HochKar (Nasserin). Lynn and Joe created an excellent atmosphere for us to enjoy with the other guests. Wonderful varied food. Loved the cup of coffee/tea brought to our room to wake up to. Only negatives were it wasn't really Ski-out as with so much snow it was a bit of pole to get to to the slopes. Some confusion in that we were allowed to take one suitcase and two boot bags between the two of us without paying any extra (as usual) as we were within our 40Kg allowance. This was not what the information pack says and when I checked with the office I was told I would have to pay £20 per boot bag. Not true.

Not knowing but I guess it is possible that Haus Hochkar is named after the highest peak in the Göstlinger Alsps near Vienna. If it is, it is well named. The seamless service, advice and food supplied by Lynn and Joe was top-notch. The chalet's amenities and facilities were of a high standard. High class all round. As silvered haired non-skiers in a party of winter sports enthusiasts we did not feel left out at all. Cable cars with grand views and mountain top restaurants to view the peaks, and the skiers and snowboarders in the party! Invigorating walking trails and the opportunity to visit the spa gave the excuse to experience the apres-ski available. What fun!

Outstanding success, a very comfortable chalet and fantastic service from Lynn and Joe. The food was first class and their attentive manner and thoughtful, understated style was terrific The taxi service was unexpected, but exceptional and made returning to the chalet after skiing an absolute delight Overall, exceptional quality

Everything, literally, about our VIP experience this week has been superb. Joe and Lynne have been excellent hosts, meals have been fab and they have coped so well with some dietary challenges. The driver service was a bonus we had not expected. The chalet has worked really well for us, skiers and non skiers alike. Our nanny Heather was a huge success. To be repeated.........

Great staff. Lynn and Joe have done a great job. We enjoyed the food and the after ski pastries. Many thanks.

Couldn't have had a better week-great chalet,wonderful hosts,and amazing skiing.its great having ensuites in every room,and you can ski virtually from the back door. The attention to detail was very impressive. the food prepared by our hosts Kirsty and Alasdair was absolutely first class and they were extremely accommodating with some pretty specific dietary requirements. The free shuttle service made it so easy to get around with three children under four and the supply of cots/baby monitors/toys/booster seats was a godsend. the only small negative was not having access to basic kitchen facilities,which is a bit inconvenient on the hosts' day off.otherwise,really couldn't have had a better week!

This is our 15th year with VIP. We have always been pleased with the high quality of service provided by VIP. The resort lived up to expectations in terms of the variety and challenge of skiing. We found the chalet spacious, comfortable and conveniently located. The chalet hosts, Kirsty and Alasdair looked after us well. The food was of a very high standard and the house wines were very good. We appreciated provision of an iPad rather than papers. We found the shuttle service convenient and we took advantage of ski hosting on two days but would have appreciated a further day had a ski host been available. Overall an excellent experience.

As Haus Hochkar is brand new for us this winter we have no previous guest comments to share at the moment. Of course, we give the chalet 5 stars, but come back later in the year to see what our guests thought of the chalet and their VIP SKI holiday.