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Slick, but never oily

Consummate customer service remains a VIP SKI hallmark. It’s the little things that can make a big difference. A choice of early morning teas in bed, CBeebies before bedtime and a basket of fruit & chocolate for your journey home. We can’t fix the weather, but we will secure a good table at your favourite restaurant and find out last night’s football result.

Seamless

A ski chalet/hotel holiday should be easy, where the simple things that really matter are done supremely well. Warm ski boots in the morning. Drivers who never let you put your own skis in the back. Freesat for those that can’t miss their favourite programmes. Nannies with a little photo album at the end of the week. Multimedia sockets to play your music, images or film. The utter bliss of a post-piste professional massage or perhaps a manicure and facial. Fluffy towels. Silly little stuff that is important to us, and so we know it will be important to you too.

Watch our video below to hear what previous guests thought of our staff and the service they provide...

Latest Guest Feedback - Service

Mistakes...

We sometimes do make them. The true stress test of a service company like ours is how we react. Our local colleagues are empowered to fix things quickly. Failing that our Operations Director, Pip Brockman, oversees all guest difficulties personally. We cannot afford for you to travel with us only once, we have to make sure you come back.