Looking to contact us

If you need to chat about a new or existing holiday then please call the team on 0203 892 4060 or email ski@vip-chalets.com

If you're enquiring about working with us, please call the recruitment team on 0203 892 4060 or email recruit@vip-chalets.com

If you have stayed with us previously and would like to provide feedback on your experience we'd love to hear from you by email or by completing our feedback form online.

Whilst on holiday with us

Our staff in resort are there to help you make the most of your holiday, so should you require any assistance or advice please do not hesitate to contact any member of the VIP SKI team. Our policy is to let our guests enjoy their holiday without constant interference, but you will always find us on hand should you need us.

Your Resort Manager can be reached on the numbers below. You can also enable your VIPConcierge companion by sending a WhatsApp message with your name, arrival date and chalet to the numbers listed below, or clicking the link from your mobile phone browser. Our VIPConcierge teams are online every day between 8am and 8pm (French time) and are ready to help with anything

If you have any questions out of season please call the UK office on 0203 892 4060.

Val d'Isere

• VIPConcierge +33 (0)7 65 18 52 30 (message on WhatsApp)
• Resort Manager +33 (0)7 65 18 52 82 

Les Arcs

• VIPConcierge +33 (0)7 65 18 52 56 (message on WhatsApp)
• Resort Manager +33 (0)7 65 18 52 91 

Avoriaz

• VIPConcierge +33 (0)7 65 18 52 25 (message on WhatsApp)
• Resort Manager +33 (0)7 65 18 52 77 

Les Gets

• Resort Manager & VIPConcierge +33 (0)7 65 18 52 73 (message on WhatsApp)

Morzine

• Resort Manager & VIPConcierge +33 (0)7 65 18 52 80 (message on WhatsApp)

Our London office

Our UK head office is based in South London and houses our friendly Sales, Marketing, Finance, Operations and Recruitment teams. Use the interactive map to pinpoint our location, opposite Wandsworth Park and within walking distance of several Underground and National Rail stations.

Attending an interview

Our recruitment team conduct face-to-face interviews for all overseas positions in our London office. If you've been invited to an interview then use the map above to locate our office. Ring the buzzer on the right hand side of the door and a member of the team will come and greet you.