Eden East

This was our third holiday with VIP Ski, but our first in Alpe D'Huez. The chalet was wonderful and in a fantastic position in the resort. It was well appointed and a generous size for 4 people. As ever though, it was the chalet host that really made the difference. Ella was fantastic: great chef, wonderful host, helpful guide and lovely company. She really looked after us so well all week. Once again VIP has come up trumps - they even provided a week of sunshine and perfect snow conditions!

First class in every respect. Fabulous chalet, delicious food and charming & attentive hosts. A great way to spend a family Christmas.

Ella and Ross were the perfect hosts! The chalet was lovely and the food was amazing. A definate 10 out of 10.

We have been to Alpe d Huez 10 times. This was our first with vip ski. The chalet was great but...we were promised a “chef” but it was an inexperienced girl who told us she had started a month ago and missed the training course. The chalet was filthy. The first two meals were bad and we decided to eat out in restaurants for the rest of the trip. People from vip ski came and went from our chalet without knocking or courtesy. On one occasion left our door open all day. We felt the cooking so bad we asked just for some bread to be left outside our door for breakfast. We were shocked when they left French baguettes on the floor next to shoes without wrapping. Five star room. One star staff. We must have just been unlucky with our chalet host. Next time we will book we will request no host.

I'd like to extend my apologies for letting you down on this occasion. Our Operations Director has been in touch to discuss the matter further and I hope we can reach a suitable resolution. Catriona, Marketing Assistant.

The service from VIP has been absolutely faultless, the Chalet was very comfortable, spacious, clean and well located. Our host Tom was great, very friendly, food was amazing and couldn't do enough for you. Paul the resort manager was very attentive, popped in almost daily and gave a thorough overview of the resort. Highlights of the week were an evening at La Cabane and the helicopter trip to Les deux Alpes, both organised by VIP.

We have just returned from another wonderful holiday with VIP. Eden East is a lovely spacious and comfortable chalet for four persons. Easy to ski in and out of and offering superb views of the mountains from the living room and the ski slopes from the two bedrooms. It proved to be a very snowy week, but it was always a delight to come home to Tom's delicious cakes and to look forward to his excellent suppers later each evening. I would also like to say how attentive and helpful Paul (the resort manager) was in helping us during our stay and sorting our various requests on this our first visit to Alpe D'huez. A really most enjoyable week.

Been here a week and loved every minute. Abi has been a star, great food and great company. The hospitality and VIPSKI are incredible. This has been the best holiday I've been on in a long time! I recommend VIPSKI to everyone.

Eden East is a beautiful chalet for four people - spacious and luxurious. Abi was an amazing chalet host - so friendly and nothing was too much trouble. We went to the Chamois d'or on her day off and I can confidently say that Abi's cooking is far superior! Top tip - don't go to said restaurant as the food is barely average for top-notch prices. Our two boys loved Abi and our 'manny' Joe. He was great fun and full of energy. They had the best tîme together. We will return to ADH with VIP next year. There is no higher recommendation!