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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great Chalets and Hosts!

    Ashley Draycott 04 Feb 2017

    Stayed Jan 2017
    Had a really nice holiday in this chalet and nothing was too much for the chalet hosts. Max and Hannah are doing a great job!
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  • A great ski holiday

    L G 04 Feb 2017

    Stayed Jan 2017
    We have used VIP a number of times and they have consistently been brilliant. Our stay at Hotel Montjola in St. Anton was no different. The staff were polite and friendly and nothing was too much trouble. We particularly liked being slightly out of the main town so it was quiet but with the convenience of an all day minibus back to the hotel. We really recommend Hotel Montjola, especially if you're in a smaller group and can't fill a chalet.
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  • Returning guests

    Sarah Howlett 04 Feb 2017

    Stayed Jan 2017
    Excellent check in & flight/transfer up the mountain was nice and short for me. Nice warm welcome by the team, ski hire & passes all ready pre booked, just had to collect skis from "Ski republic", which was very near the chalet. Husband happy as he could park the car in the underground car park. We stayed in the same chalet two years ago, so knew where everything was. Felt sorry for our chalet girl, thrown in to the deepend at the last minute due to other staff illness. First night meal lacking in heat (temperature) and quantity. ( Bring back mountain food please). Other issues over the week, cold plates ,meat tough, not enough gravy for every one, porridge served cold, forgot to cook requested breakfast. (We were to polite to say at the time, as she was under pressure and unwell). On the plus side excellent fish pie and made alternative meals for us as we struggled with the set menu. Great tea time cakes etc. Mixed reviews about the wines supplied, some great whites, some really bad reds. (Really needed a second experienced person to back her up). Rooms very dusty. Thanks to staff for booking a fun Wednesday restaurant "37". Visit the ice grotto on the mountain. Afternoon flight home, put us in to Gatwick late evening, tough drive home due to heavy rain, prefer a earlier flight. The boys drove across France, leaving at 7am and beat us home.
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  • Club Med who ....?

    Laurent Weisz 03 Feb 2017

    Stayed Jan 2017
    After countless years of staying at Club Med in Val d'isere we decided to do something new in 2017, so we booked VIP. It was the right decision! Our host, Charity, was fantastic. She ensured that we wanted for nothing and was 'quite the cook'! We will absolutely return to VIP next year and will encourage others to enjoy what VIP has to offer! Thank you. Justin
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  • Awesome break in Val!

    Rachel Booker 03 Feb 2017

    Stayed Jan 2017
    We had a great holiday staying at the VIP CLUB aspen. The team are superb, very attentive and personable and the food was awesome, serious diet required when we're back to the UK! Great location too, so close to all the fun in Val. We would definately book again :-)
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  • Great time - thanks

    Matthew Dane 02 Feb 2017

    Stayed Jan 2017
    Dear VIP-Ski, Thanks for the holiday, we had a great time and everything was super smooth from the moment we were met at the airport to the moment we departed. The team at Hotel Montjola were great (everyone), great transfers, great advice, well looked after and well fed and it was nice how all the staff looked after our young son on his first ski holiday and made us all feel very welcome. We have rebooked for next year within in a few hours of returning home. Thanks.
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  • VIP in name, VIP in nature....

    Andy Kress 02 Feb 2017

    Stayed Jan 2017
    i have been taking ski chalet holidays for the last 20 years or so, but have to say that VIP/the team at Montjola was a new high. nothing was too much trouble for the genuine, friendly and interested team of staff. Whether its the pick up and drop off service, the relationship with the local ski rental shop, the hearty breakfast, the brilliant afternoon tea or the excellent evening meals, its difficult to fault this smooth and dynamic operation. The Hotel is well laid out with a nice reception area leading to a lounge and the restuarnat. The SPA facilities are simple, clean and nice to use. My overiding impression is one of the positive and willing attitude of all the staff. They have a rare team spirit and are a cohesive bunch, delivering a service that would be the envy of a five star hotel in London (without the stuffiness). These people made the holiday great.
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  • Guest Review

    Steve Bailey 01 Feb 2017

    Stayed Jan 2017

    Our first impression of this gem of a hotel within the glamorous ski resort of Lech was one of excitement. Having spent a number of years skiing in France and staying in Self catering apartments, we were about too experience a real treat! The attention to detail, the exceptional choice of food and wine was simply....."fine dining". VIP have obviously recruited the best, as the staff were very attentive and were always available for anything you may need. The Ski hosting with Luke was a real bonus, who was able to show us all the local hotspots and best places to catch the Sun while having lunch. Hotel Theodul was ideally placed in the small town and is at the hub of the ski Arlberg region, which has some of the best facilities in Europe. We would definitely love to return but, now we have found VIP Ski we are excited to see what other gems they are offering! But this will take some beating!

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  • Lovely relaxed service, great chalet, superb food

    Lost Sheep 01 Feb 2017

    Stayed Feb 2017
    The food was excellent, and we loved the attentive yet relaxed, friendly service. Room had plenty of storage which is a huge plus on a ski holiday. Good attention to detail. Excellent combination of service, food and luxury for the price.
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  • Great location on the slopes

    K H 31 Jan 2017

    Stayed Jan 2017
    This chalet was in a great location right by the main piste in Plagne Centre. You can put skis on just outside the building and ski back to the door at night. Despite the central location (very handy for shops and bars) it wasn't noisy in the evening. The chalet was comfortably furnished, and although the bedrooms were pretty small, we had a nice bathroom with bath and shower. Max and Hannah looked after us very well and the wine was good and plentiful!
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