Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Overall our experience was below the expectations we came with. Max and Hannah have done their best, and shown clear improvement since we raised a number of issues to Ben. We will send further detailed feedback on our return.
Thank you for the honest review, and also for sending further details. Feedback, positive or negative, is imperative to allow us to fully investigate any issues and to ensure we can rectify any problems as soon as possible. We are extremely sorry that the holiday did not meet expectations. Pip Brockman - Operations Director
First time stay with VIP SKI and will definitely be joining them again. Little zebra is a top quality chalet and perfect for a little group of four. Having the hot tub directly off the bedrooms is a nice touch and definitely the right place to relax before dinner. With only two of us staying this week we had more than enough space and were completely spoilt by our host Paddy. The chalet was always immaculate and absolutely nothing was too much trouble. Straight away we we felt like the place was ours and he sorted getting us straight down to ski hire to get us ready for the first day. The food was top quality (especially his baking) and the wines were a welcome change in quality from other catered chalets we've stayed in before. Top tip.... Ask paddy to join you for breakfast and dinner. He makes great conversation, is a fabulous host and above all gives great tips on skiing techniques and advice on the best place to ski that day based on the conditions.
Brilliant week all VIP ski staff have been exceptionally good. The front of house attentiveness was highly professional and set the bar very high. The food was amazing especially the vegetarian option. Good choice of house wine and additional wine list. We will definitely come back , chalet clean and very comfortable, toiletries were lovely and liked the ski boot heated locker. We would love to see a VIP Ski cook book ? Wonderful holiday which was enhanced by the professional and friendly staff at VIP.