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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Avoriaz 2017

    J H 11 Feb 2017

    Stayed Feb 2017
    The chalet is great. Chalet hosts couldn't be more helpful and the food was delicious and Charles and Jacob made sure the chalet was kept spotlessly clean.. Nanny was very popular, efficient. and creative. Skiing was very good, particularly once the cloud lifted and the sun shone. We didn't give 5 stars as we didn't get picked up on arrival and it would have been nice to have the towelling robes and slippers.. Both a pick up and the robes aare advertised on the website for this chalet in Avotiaz. Ceiling sound insulation in the big room under the dining area would improve the experience of occupying that room as it can be noisy.
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  • Guest Review

    Peter Currie 11 Feb 2017

    Stayed Feb 2017
    Our chalet hosts Ben and Toby were fantastic. Friendly sociable and courteous. Quality of food and overall service was excellent our experience was top class. Suggest a bench to put on ski boots. . Also more furniture eg chairs n rooms.
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  • Guest Review

    John England 11 Feb 2017

    Stayed Feb 2017
    The most vital thing to say in this review is that Lucinda, the chalet girl, was absolutely delightful. A top notch cook and an even better host. She was a warm and approachable presence in the chalet and always willing to answer difficult questions and to satisfy our every whim. The chalet itself has been absolutely fantastic. After a hard day on the slopes, it was great to come back to somewhere so comfortable, warm and welcoming. What tops it all off is that it's only a short 5 minute walk from the main lifts, and right in the centre of town. We all highly recommend this chalet in the beautiful Morzine. With excellent bars and restaurants all within a few yards of the chalet, there is no shortage of entertainment.
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  • Fantastic week, fantastic chalet - Ben and toby

    Emma Coutts 11 Feb 2017

    Stayed Feb 2017

    As a previous chalet host, expectations were high and Ben and Toby absolutely delivered! The food and service was amazing, they fixed any issues (broken lightbulbs/projector) immediately, they recommended places for apres ski, lunch on the mountain and when they were challenged with a last minute extra two guests for dinner, they reacted without any issues and were totally accommodating! Thank you for an excellent week and for delivering Clive, Colin the Caterpillars younger cousin and a delicious apple cake as two of our party members had birthdays on simultaneous days over the week!!!! amazing holiday, amazing skiing, amazing hosts xxxxxxx

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  • Clive the caterpillar

    Tom Currie 11 Feb 2017

    Stayed Feb 2017
    Amazing chalet and even more amazing hosts, Ben and Toby were helpful and polite for the whole holiday. They also make a seriously solid Caterpillar Cake, make sure to request it... big ups! X
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  • Guest Review

    Howard Hoskin 11 Feb 2017

    Stayed Jan 2017
    Very relaxing. Kids loved it.
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  • Guest Review

    Tim Janisch 11 Feb 2017

    Stayed Feb 2017
    Simon and Olli were brilliant all week - really good hosts and fantastic chefs. We had a cracking week in their company. We even got some decent off-piste tips from them. There was a momentary lapse, sadly, when it came to our final evening and, when asked to offer their feedback on us, they chose to nominate your correspondent as the "worst guest". I can only say that their reasons were flimsy. But they're young, and their judgement is not yet fully formed.
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  • Amazing service, food and very welcoming

    Charlotte Currie 11 Feb 2017

    Stayed Feb 2017
    It's been a brilliant week Toby and Ben have been incredibly accommodating. We had two birthday over the week and they both made them feel very special. Nothing was any trouble and we couldn't ask for anymore from our chalet hosts they were truely great ! The food was five star quality and the boys adapted the menu last minute to meet our needs. Overall amazing experience ! They deserve an award !!!
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  • Amazing!!

    Amanda Gaskin 11 Feb 2017

    Stayed Feb 2017

    What a superb week from start to finish .! The staff in particular are outstanding and so attentive ... Nothing is too much trouble and the food thanks to Stuart and G was wonderful every night James,Hannah,El and Hughie have been perfect hosts ,always there to help with any requests and local advice together with the drivers who are always on hand to bring you home after a tiring day on the slopes and apres ski . The added bonus of hot tubs , free drinks , pool and sauna make a great choice. We will definitely be back xx

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  • VIP service with lots of smiles, fantastic food and great service......

    Robert & Jackie MacGregor 11 Feb 2017

    Stayed Feb 2017
    We have just had a wonderful holiday with VIP - lovely accommodation, yummy food, super friendly and helpful staff and lots of extra touches like drinks brought to the hot tub, wake up tea in our room, champagne canapés every night, our skis delivered to the slopes every morning. All along with lots of snow and superb skiing - what more could you ask for in a skiing holiday. A big shout out to the fabulous staff. Each and every one helped to make the holiday special. Gabs, Jesse, Josh and Livvy couldn't have been more helpful and Neil's cooking was sublime! And always great to see Grace's smiling face at the concierge desk. Thanks for a great week. We will be back!
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