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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Sara Tozzi 25 Feb 2017

    Stayed Feb 2017
    We have had a wonderful week in Nevada. Chrissie has been an amazing chalet host. The he only problem we had was insufficient snow!
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  • Thank you for a wonderful week

    Jenny Wicks 25 Feb 2017

    Stayed Feb 2017
    A HUGE thank you to Will and Rom for a fantastic week at Chalet Brioche. They were superb hosts and we had a brilliant holiday. This is the second time we've stayed with VIP and hope to come back next year!
    Read more…
  • Best Food Ever

    Karen Helmn 25 Feb 2017

    Stayed Feb 2017
    We have had such a fantastic experience with VIP ski. From the outset the company were friendly and efficient. Each morning our skiis were dropped off at the bottom of the slopes, concierge staff were always on hand for recommendations, helpful tips and a welcoming smile. Our holiday was made by our outstanding chalet host Tom. We have never recieved such wonderful service on a ski holiday before! His food was incredible. Thank you so much you've really made our holiday.
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  • Excellent holiday

    Sophie Green 25 Feb 2017

    Stayed Feb 2017
    Thanks for a fabulous time. VIP did everything's they could to make our stay as comfortable and stress free as they could. We will be back again!
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  • Perfect Ski Get Away

    James Hubbard 25 Feb 2017

    Stayed Feb 2017

    Taking a ski break with my sister annually has become a tradition - having stayed in St Anton in the past and used the mountains in Lech for better conditions it was more logical to stay locally instead of the journey across each day. From the start the website and booking process is nice and simple with no hidden costs found by many other companies. Scheduled BA flights made the airport experience a dream, lucky enough to also get extra leg room on the plane and we departed early a true VIP start to the holiday. Being welcomed at the airport and guided to the transfer bus the VIP experience continued. All bags were tagged so they could be delivered safely to our room. During the transfer, ski hire, lift passes and evening meal selection were sorted efficiently by Ross and Richard, a lovely welcome to the holiday and had an answer to everyone's questions. Having chocolate and a bottle of water on each seat on the bus was a nice touch. We were welcomed by Siobhan and Sion (Manager and assistant manager) both friendly and exceptionally enthusiastic, we were then welcomed for afternoon tea while bags were being placed at rooms. A quick welcome chat perfect in length for introductions and general info so not to be tiresome. The room was wonderfully made up, very clean, a plethora of toiletries and plenty of storage for clothes which is always a bonus. Comfy robes and importantly lovely soft towels for post ski relaxation. We were given plenty of time to relax before the evening champagne reception, where surprisingly there wasn't any selling of excursions or products etc and the supply of champagne felt endless all followed by a lovely evening meal. The hotel uses the newest Strolz Ski hire centre, with obvious discounted rates and staff from the hotel are there to ensure the fitting process was done as painlessly as possible. All the meals throughout our stay have been amazing. The standard of food rivals many high end restaurants. The Roasted chicken supreme with sage jus was outstanding and not to be missed if it's on a menu option. A cooked breakfast and continental breakfast were more than sufficient for energy for the slopes and the coffee was amazing. Service during the week was flawless and the staff are more than friendly, nothing being too much trouble and all exceptionally knowledgable, Poppy, Deena ('Bolton'), Becky and Portia, Hannah were all lovely, great sense of humour and more than accommodating and are all more than happy to hold conversation, special thanks to Simon for his patience going through the wide selection of brandy / whisky available for a nightcap. The experience has been amazing, so much so we are thinking of returning in a couple of months time bringing along both our respective partners.

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  • Fabulous holiday

    Emma Trollope 25 Feb 2017

    Stayed Feb 2017
    We can't fault our week. Our chalet hosts have been superb - Amelia and Josh were fantastic, fun and the food was great. Our daughter had her 13th birthday whilst we see here and they brought balloons and party poppers and catered to her special request of breakfast pancakes. I can't recommend VIP highly enough after this week. We will definitely book with VIP again but would also love to have Amelia & Josh as our hosts.
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  • Amazing stay thanks to lovely staff!!!

    Emily Savident 25 Feb 2017

    Stayed Feb 2017
    From the room to the food, everything was perfect in the chalet. The staff made the entire week a special holiday as they were so friendly and helpful. The chalet is very accomodating, to ensure you are treated during your holiday. The room was a lovely size and the bathroom came with some lovely smelling toiletries and amazing views! The best thing about the chalet was the delicious afternoon tea cake (with options for gluten free). There was an interesting and varied menu as well. Overall a very pleasing holiday, would definitely come again.
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  • The best ski trip

    Gary Hart 25 Feb 2017

    Stayed Feb 2017
    Great time with excellent service and with fab friends
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  • Amazing

    Darren Hook 25 Feb 2017

    Stayed Feb 2017
    Friendly And Kind. Good with children. Lovely Food And Great. Rooms. A great holiday. For Every age
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  • Fab

    Jenny Priestnall 25 Feb 2017

    Stayed Feb 2017
    We have had another wonderful time with ski VIP and both Ben and Hillary have been excellent. The chalet is lovely and the service, as usual, is top notch. Would always recommend ski VIP. The only bad points are the toilet paper is low quality and several of the bedrooms occasionally smelt of drains (would recommend that this is sorted).
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