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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Superb Facilities and Service

    Adrian Olsen 21 Dec 2025

    Stayed Dec 2025
    Our party of fourteen stayed at the excellent Club2140. It location directly on the pistes facilitated the perfect ski in-ski out experience. Its amenities were excellent with plenty of space throughout for our large group. . But above all we’re our five chalet hosts, led by Lexxi, who provided a first class service throughout our stay. Nothing was too much trouble and they often went above and beyond in providing everything we needed. A truly memorable week was had by all and we will certainly stay here again. Highly recommend.
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  • Leo, Oscar and Tom

    Paula Letorey 21 Dec 2025

    Stayed Dec 2025
    Everything about the holiday was fabulous. Great team - very welcoming made sure we had everything we needed. Great food, and plenty of it. Really could not have asked for more. Thank you!!!
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  • Brilliant service and two top hosts

    Henry Holland 21 Dec 2025

    Stayed Dec 2025
    Leo and Oscar took great care of us throughout our time in Val d’Isère, brilliant 3 course meals served every night and top service round the clock.
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  • Leo, Oscar and Tom

    emily plaskitt 21 Dec 2025

    Stayed Dec 2025
    Wonderful hosts and even better food! Couldn’t ask for a better service.
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  • Epic Trip

    Will Plaskitt 21 Dec 2025

    Stayed Dec 2025
    Oscar and Leo were amazing. Great food all week
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  • Homely Ski Holiday

    SM Cheang 20 Dec 2025

    Stayed Dec 2025
    We had a wonderful homely ski holiday at Bear Lodge. Arriving jet-lagged from Singapore, we were immediately made to feel welcome. The lodge was warm, comfortable, and perfectly set up for relaxing after long days on the slopes. The food was well executed and consistently enjoyable. What really made the experience special was the staff – everyone was friendly, welcoming, and helpful. A special thank you to Molly and Fiona, who went above and beyond to make us feel at home with their hospitality and professionalism. We highly recommend Bear Lodge.
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  • Kids didn’t want to leave!

    R C 20 Dec 2025

    Stayed Dec 2025
    We stayed at the new Graciosa in La Plagne and had the most wonderful holiday. The childcare was absolutely outstanding; flexible, thoughtful, and enthusiastic. The regular photo updates were a lovely personal touch. The activities were brilliant for the children, with exciting trips into town for hot chocolate and sledging, alongside arts and crafts and fun games back at the chalet. Each morning the team took the children to ski school and brought them back, which completely removed the usual stress from our days. Every member of staff was incredibly friendly and helpful. The nannies were professional, warm, and caring. Our children formed real bonds with them and genuinely didn’t want to leave. The chalet hosts worked tirelessly and couldn’t do enough for us, creating such a relaxed and welcoming atmosphere. It was one of the most stress-free holidays we’ve ever had. The children all learned to ski and were already talking about coming back before we’d even left. We couldn’t recommend it more highly.
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  • Wonderful memories

    Alicia Edgar 20 Dec 2025

    Stayed Dec 2025
    Such a fabulous holiday! Thank you so much - wonderful service, super smiles, great delicious delicious food all in all a FABULOUS holiday!!! xxx
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  • Val D - 14 Dec

    David Edgar 20 Dec 2025

    Stayed Dec 2025
    Chalet team were brilliant - poppy, Oscar, Jo, Sam (excuse us if we’ve missed some of the in and out) Shuttle guys brilliant (shout out to Oscar as a hero) Jossie (nanny) brilliant
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  • Simply the best

    Mark Esler 20 Dec 2025

    Stayed Dec 2025
    Pre-holiday: attentive email responses, very patient can’t fault. Chalet: well described, excellent great location just as we would have wanted. Pool kept too cold as is invariably the case in my experience (also last year with the outdoor one at Bellvarde 7). Just a couple more degrees might allow it to be used more despite the cost but at this temperature it’s not sufficient to sit in for any length of time making it pretty redundant frankly. The hammam is great but needs more like an hour to warm up sufficiently. Chalet hosts: Toby and Jack (and flexi host Hattie) Well just totally the best. Brilliant hosts, friendly helpful just truly perfect. They have past restaurant experience which really shows in their cooking. Can honestly say the food was at least as good and arguably superior to last year in Bellvarde 7 which has a professional chef and sous chef - you had dish choices with that but a bigger chalet also meant dishes sometimes being served a little cold. They were really fabulous - truly service with a smile which really adds massive feel good factor. Their interaction was great too no doubt helped by being friends of old and Toby clearly regarded as the ‘old hand’ and he deserves much credit. Hattie is a dream flexi host as she has a delightfully positive friendly air as well. We are most grateful to all three of them for really making all the difference to our holiday. None of us can think of anything to fault with the chalet crew and we really hope they hah a fabulous season - and best of luck to Toby with his boarding competition in March!
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