Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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As usual the VIP staff were great, always cheery and helpful, chatty and interested in our tales. Hotel nice, room 606 great - spacious, comfortable & clean, food very good. All staff really good but particular mention should go to Annika, Jo-jo, Charlotte, Jemima, Jack, Toby, Will, Adam and Manager Rachel.
The chalet is really beautiful and comfortable and in an exceptional position. As it says it is ski in and ski out and in the really smart end of town on the Bellcote piste! The chalet has plenty of space and even on our snowy days we were able to relax very comfortably in the chalet with the log fire! Paddy and Sarah, our hosts, have been truly amazing! Paddy has always offered to drive us wherever and whenever we wanted without us even asking and how lucky were we to have Sarah who is a professional chef! Both of them were a delight to be with and we have been looked after beautifully, delicious food and five star service. We have had many VIP chalet holidays and we hope to have many more. In such a competitive market they have really kept their very high standard. Thank you VIP for another lovely ski week and huge thanks to Paddy and Sarah!
This holiday was so much more than I was expecting. Right from the start all the staff went the extra mile. The food was fantastic and plentiful. A great big thank you to Helen, Ella, Jamie and Abby the nanny. This is a holiday I won't forget for a long time.
Been 4 years on the trot to Club Chateau and this has been the best team by far. Helen, the chef went out of her way to please and she did. Worked beyond her hours to produce great and different food with great flavours. Ella, chief sommelier, was fun, entertaining and a great host. She will do well as a teacher as she has the ability to think and react on her feet. Jamie, sous sommelier, was very enthusiastic and knowledgeable about the resort. All were hard workers and went out of their way to help. Many thanks for a great holiday, in spite of the weather.
We have had a excellent week of skiing in the three valleys. Slight hiccup with a lost bag on our journey here - Air Lingus charter issue rather than VIP directly. The bag was delivered 24 hours later which the Resort manager took ownership of which was great. The chalet environment was great, very relaxing and comfortable. We shared the chalet with another group of 4 and we integrated well and had a excellent rapport. Evening meals were of a good size and everyone rated the meals well. Jess and Dexter were good hosts and coped well with the loud and large characters in the chalet!