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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great VIP Team

    A&B Townsend 05 Mar 2017

    Stayed Feb 2017

    As usual the VIP staff were great, always cheery and helpful, chatty and interested in our tales. Hotel nice, room 606 great - spacious, comfortable & clean, food very good. All staff really good but particular mention should go to Annika, Jo-jo, Charlotte, Jemima, Jack, Toby, Will, Adam and Manager Rachel.

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  • Great chalet and hosts

    A A 05 Mar 2017

    Stayed Feb 2017
    Chalet is brilliant. Just needs sky sports & BT sports. Still hate all Americans except for Hillary. Staff were calm and collected at all times great food , very freindly well laid out chalet with every facility you could ever need for a relaxing time after a hard days snowboarding, Great friendly hosts. Great hosts....Food good, chalet great.... Cinema chairs not all working.
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  • Chalet Berger, Morzine

    Jo Lindsay 05 Mar 2017

    Stayed Feb 2017
    Unfortunate poor snow conditions but holiday was still fun. VIP staff were great, especially our chalet hosts Toby & Ben, who went the extra mile to make our stay thoroughly enjoyable. Would happily recommend VIP Ski to anyone!
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  • Awesome team. Great chalet. Slightly disappointed with alpe d'huez

    Will Bathurst 05 Mar 2017

    Stayed Feb 2017
    Top team of Ella, Jamie and Helen who could not have looked after us better. Chalet a great option for us but will pay more attention to room choice next time. Good food, great hosting and a chalet kept clean, homely and stacked with food and drink at all times with a very happy atmosphere. Only downer was the resort itself which just wasn't great for what we look for in a skiing destination. Glad we have been though and next time we use VIP, we will do the necessary cat-herding to get friends and family involved!
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  • Completely brilliant!

    Susanna Quarrelle 05 Mar 2017

    Stayed Feb 2015

    The chalet is really beautiful and comfortable and in an exceptional position. As it says it is ski in and ski out and in the really smart end of town on the Bellcote piste! The chalet has plenty of space and even on our snowy days we were able to relax very comfortably in the chalet with the log fire! Paddy and Sarah, our hosts, have been truly amazing! Paddy has always offered to drive us wherever and whenever we wanted without us even asking and how lucky were we to have Sarah who is a professional chef! Both of them were a delight to be with and we have been looked after beautifully, delicious food and five star service. We have had many VIP chalet holidays and we hope to have many more. In such a competitive market they have really kept their very high standard. Thank you VIP for another lovely ski week and huge thanks to Paddy and Sarah!

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  • Fantastic service

    Mick Pearson 05 Mar 2017

    Stayed Feb 2017

    This holiday was so much more than I was expecting. Right from the start all the staff went the extra mile. The food was fantastic and plentiful. A great big thank you to Helen, Ella, Jamie and Abby the nanny. This is a holiday I won't forget for a long time.

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  • Fantastic

    Mark Parsons 05 Mar 2017

    Stayed Feb 2017
    Great chalet and Ella, Helen and Jamie were absolutely the best hosts we have had in 25 years of skiing. The food was great and Ella and Jamie's knowledge of wine was both informative and entertaining! We have had a wonderful week.
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  • Excellent, as usual

    Lisa Dann 05 Mar 2017

    Stayed Feb 2017

    Been 4 years on the trot to Club Chateau and this has been the best team by far. Helen, the chef went out of her way to please and she did. Worked beyond her hours to produce great and different food with great flavours. Ella, chief sommelier, was fun, entertaining and a great host. She will do well as a teacher as she has the ability to think and react on her feet. Jamie, sous sommelier, was very enthusiastic and knowledgeable about the resort. All were hard workers and went out of their way to help. Many thanks for a great holiday, in spite of the weather.

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  • Warm well fed and perfect location

    Catriona Murfitt 05 Mar 2017

    Stayed Feb 2017
    The building is a well renovated genuine chalet, with a few original features but modern bathroom facilities and a wonderful gathering space centred around a roaring fire comfortable sofas and an open plan dining& kitchen area. Wrap around terraces overlooking attractive orchards pine clad foothills rising to snowy peaks. When snow is low enough you can ski back to the chalet, but the lifts are but a short walk of 5 mins away in boots & skis. This chalet feels as if it is the centre of the village, but sufficiently removed from it to be tranquil and beautiful.
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  • Taiga Lodge

    J P 05 Mar 2017

    Stayed Feb 2017

    We have had a excellent week of skiing in the three valleys. Slight hiccup with a lost bag on our journey here - Air Lingus charter issue rather than VIP directly. The bag was delivered 24 hours later which the Resort manager took ownership of which was great. The chalet environment was great, very relaxing and comfortable. We shared the chalet with another group of 4 and we integrated well and had a excellent rapport. Evening meals were of a good size and everyone rated the meals well. Jess and Dexter were good hosts and coped well with the loud and large characters in the chalet!

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