Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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Lovely week at VIP Club Aspen. Helpful, friendly amazing staff, delicious meals, canapés and champagne every night. Lots of added extras, hot tubs, pool table skis brought to the slopes and a cup of tea in bed every day! A truly wonderful week!
Our 3rd year at Altitude lodge and could not fault it in any way - I think every year we have returned it has got better. All the staff were AMAZING and so personable! There were so many of us and our kids in the lodge and they addressed each of us by our name, even the children. They really couldn't do enough for us! Particular mention to Jess, Helen, Tom and Lottie! The loveliest team in the alps if you ask me :) Also special thanks to the nannies - they did a wonderful job and our kids had a magical holiday! Felt so at ease leaving them in such capable hands! Personal thanks to Jenny - who was on loan for a week from Valdi'sere. She was fabulous. Food and wine was absolutely outstanding and we are so sad to be home :( Keep up the great work guys!! Only negative thing would be the flight home as it was delayed and has been every year we have been at Altitude lodge. I know it's a chartered flight by VIP - so not sure if you could raise this with the airline as when you have little ones - delays are never great and just out a little negative on what had been a perfect week! Thanks :)
You have all been bloody brilliant. From the moment we got here everyone has been helpful and just great. The food in particular has been first class. George needs a special mention as the food has been great and nothing has been too much trouble. Thank you, you've been fantastic. We have had an amazing holiday and can't fault a thing. Well done Team VIP. Recommend you to everyone .