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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Rosie Bradford 18 Mar 2017

    Stayed Mar 2017
    A wonderful stay in a beautiful chalet. The best chalet we have ever stayed in. Dan, Katie and Lee were exceptional and the food was delicious. We would highly recommend!
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  • Family fun on the slopes

    Kim Griffin 18 Mar 2017

    Stayed Mar 2017

    We came as a group with a baby, toddler and child so there was a lot to cater for! Nothing was too much for the host Charlie and he really made us feel welcome and relaxed from the start. The set up is great for families and we all really felt as if we could put our feet up and relax. Food was fresh and tasty with a wide variety and again Charlie would always try to make you what you wanted if you asked. Location of the chalet is perfect with being on the piste with easy access. To make our holiday perfect it would be lovely for the beds to be more comfortable or for the option of mattress toppers as we found them quite hard. All members of staff that we came across were friendly and professional, thank you VIP!

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  • Food, accommodation, service and location were great.

    Alessandra Vaile 18 Mar 2017

    Stayed Mar 2017
    VIP have delivered once again! We stayed at chalet Berger for the second year running with the lovely chalet chaps Ben and Toby. They were professional, built up a rapport with their great sense of humour and made some mean meals for us after days on the slopes! The chalet is spacious for a group of ten adults and caters for your needs with the great TV room and hot tub! We even got the board games out this year! Thanks for another great year x Just a small consideration: we love a biscuit with our cheese board!
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  • Wonderful chalet, hosts and food

    Alison Thomson 18 Mar 2017

    Stayed Mar 2017
    Fabulous chalet, fabulous weather, excellent location. Quiet but very close to the pleney lift which was very convenient. Our hosts Megan and Isaac were wonderful and looked after us very well. We felt very spoiled with our wake up morning drinks, lovely house wines and excellent imaginative and varied food. There was a lovely vegetarian option each evening and the one vegetarian member of our party was also very pleased with what was on offer. Would definitely recommend both this company and the chalet. Thank you VIP!
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  • VIP smashed it.

    Katy Tooth 18 Mar 2017

    Stayed Mar 2017
    Thanks for an awesome week! The food was out of this world. Lee is a genius and Katie and Dan fulfilled our every needs. Same again next year.
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  • Nevada

    Craig Edkins 18 Mar 2017

    Stayed Mar 2017
    This week has been amazing as has the food. The exceptional hospitality and outstanding food provided by our wonderful, talented and charming chalet maid Chrissie has made this week one we will never forget. The chalet itself was luxurious and we have had everything we needed. Thank you VIP ski for giving us a wonderful holiday.
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  • Spirit Away Travel Group

    Caroline Maxwell-scott 18 Mar 2017

    Stayed Mar 2017
    We have all had a great time and expectations were exceeded. As I mentioned I work in the travel business and organise many ski holidays for many clients and will certainly recommend this chalet. It is just a pity that I cannot book through VIP directly as I am not ABTA bonded - But can book through Oxford Ski. If your sales department could do anything about this that would be great as I would be very enthusiastic about booking clients Into VIP chalets. My web site is www.spiritawaytravel.co.uk. The food has been exceptional and excellent value for money - sometimes food in Austria can be a bit heavy but it was just perfect. Everything in the room worked brilliantly and the bathroom products were good. If I were to make any negative comments (and I am just being a bit pickey) - maybe some new towels and shower caps for the ladies..Not all the rooms have a full length mirror. As a group if there is a prize to be given out we award it to the chef :). Wel managed chalet - well done to everybody and thank you to all the staff.
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  • Fantastic holiday

    Lynn Bain 18 Mar 2017

    Stayed Mar 2017
    We had a fantastic holiday, Paddy was a great chalet host. Wonderful food, and very helpful. Nothing wasn't too much trouble for him. It made our holiday very special. Also a special thanks to all the team as they helped us out on many occasions.
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  • Second visit, will be coming back !

    C N 18 Mar 2017

    Stayed Mar 2017
    Rose and Jess were excellent chalet hosts, super friendly, excellent cooks and created a lovely holiday spirit in the chalet Chalet has everything you could want in the mountains with spacious lounge, rainbow outdoor hot tub, sauna, cinema room and baths I hope to come back for a third visit!
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  • Bloody marvellous!!

    Catherine Coulson 18 Mar 2017

    Stayed Mar 2017
    Without hesitation, this was a five star experience. The chalet itself is wonderful - huge, well laid out, all needs covered. The in chalet service was exceptional - from the wake up tea in bed to the high standard of cooking and attentiveness. When we had any problems or issues they were resolved immediately. The support staff in the resort were friendly, helpful and accommodating. The connections with ski hire places was fantastic - skis were delivered to and collected from our chalet, and damaged equipment was replaced or repaired. immediately at the chalet. The one disappointment was with the home cinema room because we had trouble with connectivity and reception. All other amenities were fantastic, and we would definitely book with VIP again.
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