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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Superb service and feel so welcome by Simon and Ollie

    Lucy Wilson 18 Mar 2017

    Stayed Mar 2017
    We stayed here for a week for a family trip, my very first ski trip and could not fault the service we received from Simon and Ollie. Nothing was too much trouble, the chalet was cosy and spacious - perfect for a large family with ski on, ski off facilities. With my tricky dietary requirements (lactose intolerant) Simon and Ollie could not have made me feel more comfortable around the dinner table. Thank you so much for the most enjoyable first ski trip experience! I will highly recommend VIP Ski to all our friends! We will be back!
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  • Great first skiing trip

    Stuart Bishop 18 Mar 2017

    Stayed Mar 2017
    Great chalet, excellent chef, fantastic hosts
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  • Good times in Val d'isere! ☺️

    Annie Clark 18 Mar 2017

    Stayed Mar 2017
    We were blessed with fantastic sunshine and snow conditions and also a lovely group of guests! Lots of new friendships made during a really fun week! The chalet and all the team were great - comfy rooms, lots of space, quiet at night. Good food and wine too! Thanks to all the team at VIP for a lovely week xx
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  • Guest Review

    Monica FitzGerald 18 Mar 2017

    Stayed Mar 2017
    Weather was beautiful, food at chalet was great.
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  • Super - thank you

    Francesca McArthur 18 Mar 2017

    Stayed Mar 2017
    Excellent skiing holiday! Our 4th with VIP, and we will be back! Many thanks for a great week. Our hosts were great and the concierge service were very helpful.
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  • Excellent service

    X X 18 Mar 2017

    Stayed Mar 2017

    Whole holiday was absolutely excellent. Particularly appreciate the efforts from all the team (Dan, Katie, Lee, Will and Ben) with what (I imagine) at times, could be an irritating group. Food incredible and no help spared at all. Chalet obviously fantastic. Whole thing highly recommended to friends. Ps Charlotte super helpful on speed flying request, but unfortunately stars didn't align this time - much appreciated anyway!

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  • Spectacular!

    Kay's & Taylors 18 Mar 2017

    Stayed Mar 2017

    Extremely accommodating on check-in day - gave 1hr notice and the chalet was ready and hosts on hand to help with our luggage. Tabitha is a great host - very friendly and knowledgable about the company and the resort. She is an excellent cook and always catered to our needs and the childrens'. The chalet was clean and tidy. The food and drinks were superb and we loved the choice of wine and champagne & canapés on first and last nights. Summit View is in a great location - truly ski-in, ski-out, with amazing views from the balcony.... Lugano Suite has a huge living area and perfect bedrooms for families and young children, especially the bunk beds which our kids loved. The kids thoroughly enjoyed their day with the nanny, Rachael, who brought arts-and-crafts, took them out to play and tired out our two year-old! Overall, it was a spectacular week!

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  • An epic first ski trip with our children

    Nicky and Simon Skinner 18 Mar 2017

    Stayed Mar 2017
    Molly and Max were fantastic hosts. We experienced fab cooking and hosting, couldn't have asked for better service and are excited to return.
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  • Happy Holidays

    Rod Thomas 18 Mar 2017

    Stayed Mar 2017
    Overall we had a great week and a super time on the slopes. The chalet is extremely well appointed for access to skiing and the town. It was clean and nicely equipped. Our hosts were thoroughly nice youngsters but in our view not trained, resourced or supported to deliver a 'VIP' level of service. Compared with our previous experience of VIP Ski and other holidays, it seems that cost cutting is delivering a 4 star rather than 5 star experience. We will write later with more detail once we have reflected on these initial comments.
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  • Rowdy Northerners (mostly) On The Meribel Piste

    Kimberley Jones 18 Mar 2017

    Stayed Mar 2017
    Our group thoroughly enjoyed the Chalet experience. The hosts were extremely welcoming and accommodating for the full duration of our trip. Any additional requests were catered for in a timely manner, the 'insider' tips and recommendations on resturants and bars were greatly received. Further the hosts were very personable and seemed to enjoy our time in the lodge. Other plus points include the shuttle service where, I don't think we were ever waiting for longer than 10 mins. The quality of the champagne and wine selections were especially great. Slight negative points include the hot tub not being at maximum temperature on arrival and the engineer taking a few days to come and fix the nespresso machine (slight negatives I know!).
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