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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Allan Thomas 20 Mar 2017

    Stayed Mar 2017
    Excellent Service
    Read more…
  • What a week

    Ashley Saunders 19 Mar 2017

    Stayed Mar 2017
    Just returned from my 5th trip with VIP and whilst each trip has been special in its own way- this one was by far and away the best. Chalet Marielaine aka Sloan Square was a the perfect spot for my friends and I to spend our week in Meribel. The chalet is incredibly homely and the covered hot tub a definite bonus. Whilst not on the slopes for ski in/ ski out access the VIP driver service was excellent and every morning we had a friendly driver waiting to shuttle us down to the Chaudanne and then pick up up again after a little apres. Mo our chalet host was absolutely brilliant- more than surpassing our high expectations and the level of service we have come to expect from VIP. The food was excellent- the best we have had on any ski trip- with some of our group even requesting his recipes. The menu itself was imaginative and tasty and nothing was too much trouble for Mo- even over cooking the meat for the heathens amongst us. The only downside to the chalet (apart from the freaky cat tray decorations) was the super slippery floors which had been polished to within an inch of their lives. Excellent for perfecting your moon walk, not so excellent for the more clumsy of the guests. Perhaps some non slip rugs could be useful! There were a few minor issues with the pre-trip admin and passport details. Whilst the one to one personal service from VIP is great it would be good to share the group booking tool earlier so the lead passenger can share with the rest of the group who don't necessarily read emails or remember which week we have booked. For Mo's mum and/ or boss reading this review if you have an MVP award at the end of the season he more than deserves it for his excellent level of service and generally being an amazing chalet host. Thank you again for making our trip so memorable- no bribes needed- we will be back.
    Read more…
  • Great hosts but a few tweaks needed for the extra money

    Kari Tipler 19 Mar 2017

    Stayed Mar 2017
    Had a great holiday despite missing the snow and our chalet hosts Stefan and Zoe were very knowledgable and attentive. The ski reps were a little non existent and when we enquired about the helicopter trip to another resort we never heard back which was frustrating. Having the flights on a Sunday is a brilliant idea and was very quick and stress free. Travelling with other companies we did have aperitifs every night but only twice with VIP and I think the afternoon tea would be better if it was less self service. A few tweaks for the extra money you pay to travel with VIP and we would come back.
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  • Luxury in the sun

    Nigel Tibbitt 19 Mar 2017

    Stayed Mar 2017

    VIP have got it just right in the Club Chalet. The ski in ski out location is perfect at the top of the village and the chalet is beautifully constructed and appointed. Nothing was too much trouble for our hosts: great service with an informality which had our mixed group immediately relaxed. The food and wine were excellent and plentiful. First class in every way!

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  • Another fab week

    Marie D 19 Mar 2017

    Stayed Mar 2017
    This was our second visit to this chalet and it was as wonderful as the first trip! The chalet team of Ella, Jamie and Helen looked after us brilliantly and we were thoroughly spoilt with all the amazing food and wine. Now just thinking about where to go on next years trip.
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  • Best holiday

    Sophie H 19 Mar 2017

    Stayed Mar 2017
    Phenom! Kindest hosts, very knowledgable and helpful. The food was so tasty and we had the best nights sleep. Thank you and look forward to coming back.
    Read more…
  • Great week

    Blair Nimmo 19 Mar 2017

    Stayed Mar 2017
    Lovely chalet, great hosts, good skiing, fantastic weather and fine food.
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  • Quality in every respect....

    Ian Collins 19 Mar 2017

    Stayed Mar 2017
    A huge thank you to everyone at VIP for making our week run so smoothly and so much fun. We were brilliantly looked after by Mo in the chalet - literally nothing was too much trouble. Anyone lucky enough to have him as a chalet host is in for a great week. Would highly recommend VIP to anyone looking to book a ski holiday.
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  • Amazing Mo

    Edward Clare 19 Mar 2017

    Stayed Mar 2017
    Where do I start, from arriving on the plane to leaving this morning - Mo has simply been amazing to me and my friends. Nothing was too much trouble. This is my 3rd VIP holiday and by far the best. See you next year VIP Ed
    Read more…
  • Surrey skiers

    Lynda Maclean 19 Mar 2017

    Stayed Mar 2017

    Excellent chalet and excellent service from VIP staff Helen , Ella and Jamie. A very high standard of food was consistently served at breakfast, afternoon tea and evening meal . Helen's Guiness cake on St Patrick's day went down a treat. When we arrived we were made to feel very welcome and the rooms were all presented to us were of a very clean and high standard, the little touches of body wash with the towels make big differences. The provision of a hot tub and sauna was the icing on the cake at the end of a hard days skiing. Again this area was kept spotlessly clean . Thank you to all at VIP ski for making our holiday a memorable one . We really hope to return again next year .

    Read more…

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