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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • fabulous service

    christina QUIGLEY 03 Apr 2017

    Stayed Mar 2017
    Fantastic holiday in Les Gets. The staff were so helpful and generally the service was excellent. My only gripe was that the children's meals (apart from the great pizza making evening) were not good enough and little thought seemed to have gone into them. dry Pasta with grated cheese or a baked potato and vegetables is hardly what I would expect at this price point. However the fruit bowl was always full and little touches like having the children's names on the ice cream dish was v thoughtful. A special thank you to Helen and Tom who really went out of their way to answer any questions. Super friendly cheerful staff is a real achievement; especially so late in the season!
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  • St Anton in Spring

    David Williams 03 Apr 2017

    Stayed Mar 2017
    As a couple who takes 4 or more ski holidays a year in Europe this one rated as one of the best. This was our first holiday with VIP and it did not dissappoint. The fact that the weather was sunny all week helped but the staff and the food we excellent. Sunday travel is a must ( having experienced the French Alps on Saturdays earlier in the year) and definitely reduces the airport stress levels.
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  • Le Manoir

    Caroline Coates 03 Apr 2017

    Stayed Mar 2017
    A fun and memorable week at Le Manoir looked after by the lovely Emily and James. Food was delicious throughout and chalet clean, well maintained and spacious. Michael and Holly did a brilliant job with the kids too. Shame about the BA flights - delayed both journeys.
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  • Great VIP experience

    Caroline F 03 Apr 2017

    Stayed Mar 2017
    We had a fantastic week at Little Lumi. Charlotte was an amazing cook and every meal was a treat. I had wondered whether we might feel on top of each other in a small, open-plan chalet but Charlotte's charm (and efficiency) meant that she was a pleasure to have around. The chalet is nicely appointed with comfy beds and good en-suites. Like others have said, a bigger/second sofa would be the one improvement we would suggest. We weren't bothered at all by noise from the Spar below. The chalet is in a great location. We absolutely loved our stay and will definitely be booking again.
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  • VIP NEVER FAILS TO DELIVER

    DEP Ellsmore-Petty 02 Apr 2017

    Stayed Mar 2017
    After such an amazing trip in January to such a brilliant location, we booked as soon as we got home to come back to Chalet Poudreuse in Avoriaz this week. And again VIP delivered a five star experience in all respects. We spent the week with a great bunch of people who all mixed brilliantly. As it was our second visit this season Miles, Charles and Jacob produced a totally different menu, equally as good as the first and beautifully presented. Nothing was too much trouble. The experience was outstanding from the moment we were met by Lucy, and then Joe who accompanied us to the resort and this continued throughout the holiday until they saw us safely through check in on our return journey today. Our thanks to all the VIP staff for a brilliant time, particularly Sophie, Joe, Miles, Charles and Jacob in Avoriaz.
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  • Great week

    Paul Brown 02 Apr 2017

    Stayed Mar 2017
    Fantastic week at Le Manoir...Emily and James looked after us all, lovely food and flowing wine. The resort is great for all levels and although we could have done with a little more snow, we still got to go on most of the runs .... And we did Sarenne!
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  • Family holiday

    K H 02 Apr 2017

    Stayed Mar 2017

    Excellent skiing facilities, particularly for the very young. We were very well looked after by the ESF guides and a very special mention to our host, Andy, who did a fantastic job. We ate and drank well at every meal across all the age groups and every effort and courtesy was extended to us. The one area where the gloss came off a little was that the piste bashers ran all through the night and woke some of us up pretty much on the hour every hour, although this is obviously not something that VIP could control and didn't dampen the enjoyment

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  • A wonderful first skiing family holiday

    Samantha Goold 02 Apr 2017

    Stayed Mar 2017

    A lovely family holiday with some of the best snow and weather we have seen in years. Chalet was centrally located and Amy was a super host with a positive and upbeat attitude, especially amid the chaos of 4 young children! Becky, our nanny, also managed to tame our rather wild toddler and keep her really busy even though she decided that snow was not for her! Highly recommend Olivier from Mountain Masters who got our three first-time skiers confidently skiing and ignited their love of all things Alpine.

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  • Second La Chapelle VIP holiday this season

    Anne Padellec 02 Apr 2017

    Stayed Mar 2017
    I came in February with a friend. We were really well looked after by Harry and Chloe K. I then decided to bring my children for their first experience of skiing. When I heard that there was availability in La Chapelle, it was an easy choice. Chloe B had re-integrated the team by then. It was a different sort of week with more children than adults but our 3 hosts were very accommodating. I've been going on VIP holidays for over 10 years now and the magic formula works extremely well. I nearly gave the holiday one star less but only because of the snow conditions which no one has any control over. We'll be back... Somewhere.
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  • Excellent

    Hamish Rimmer 02 Apr 2017

    Stayed Apr 2017
    The chalet was very spacious and in a great location with being able to ski in and out of the chalet easily. Tim and Paddy were very fun and the food was delicious. I would recommend this to anyone and everyone. Thank you
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