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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Home from home

    Tracy Nixon 28 Dec 2017

    Stayed Dec 2017
    First class service from start to finish. Martin and Joe have been the most wonderful hosts during our stay, nothing has been to much trouble. Our xmas dinner was excellent... Games, champagne, pressies, Santa and rudolf have even been. The chalet is comfortable with a great location. Hot tub was much appreciated after a fantastic weeks skiing. I cannot recommend VIP enough. Thank you so much.
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  • Val with VIP - a Xmas cracker!

    Alastair Cochran 28 Dec 2017

    Stayed Dec 2017
    Another great Xmas with VIP and friends! Fantastic hosts (Elliot & Max), cosy chalet, beautiful weather and so much snow... you couldn't beat it. THANK YOU!!
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  • Christmas

    Ali Weldon 28 Dec 2017

    Stayed Dec 2017
    We spent a fabulous family Christmas away from home for the first time in Chalet Madrisah. We were looked after beautifully by the lovely Beth and Rhys. Delicious food accompanied by delightful service. Nothing was too much trouble for this pair and we wish them a very happy and successful season. We would definitely be back - VIP’s service was faultless throughout from booking our trip to our departure. Nothing was too much trouble. Thank you to all of the team.
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  • Fabulous Lech

    Tudor Hurle 28 Dec 2017

    Stayed Dec 2017
    Looking forward to seeing you all again soon.
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  • Smiling Helpful Staff

    g k 28 Dec 2017

    Stayed Dec 2017
    Trip out and back one of the smoothest in 30 odd years - by BA, LGW to Friedrichstrafen. Only 100 minute transfer. Probably helped by being midweek due to way Xmas day fell? Arrival, great as willing staff did all the humping of cases whilst a light lunch was eaten. Down to the ski shop for hire. Austrians (mostly go to France) were way ahead in way they manage this process. Then used the ski store facility downstairs in the shop, which is equidistant between main lifts - a 500m walk from the chalet. But not a walk you really want to do in ski boots unnecessarily. Lift pass arrived - no effort. The room, with an upgrade over the basic, was one of the larger and more comfortable we have ever had? Food and the options were good. Ditto Wine etc The best bit were the staff. Nothing was too much trouble, and all done with a smile!
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  • Best Christmas

    Esme Pinn 27 Dec 2017

    Stayed Dec 2017
    Everyone had such an amazing time, so sad it's over. Archie and Tom were amazing, their food was incredible and the Christmas dinner was absolutely gorgeous. It was without a doubt the best Christmas I've ever had. Thank you so much x
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  • A Christmas Miracle

    Andy McKay 27 Dec 2017

    Stayed Dec 2017
    On the twelfth day of Christmas VIP gave to me: Twelve yummy pancakes, Eleven gorgeous flapjacks, Ten ski boots fitted, Nine welcome canapés, Eight singers singing, Seven days of sunshine, Six perfect lessons, Five happy guests! Four days of nannies, Three laughing kids, Two funny hosts, And a guaranteed booking next year! Special mention to Jasper, Ollie our hosts and Vicki and Hannah! Thanks for a great week!
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  • The Hoods

    Peter Hood 27 Dec 2017

    Stayed Dec 2017
    From Alex (age 11) I Think this was the best holiday ever. The food was amazing, especially bacon. The bedrooms were very neat and tidy and there was lots of storage area. The chalet was very nice. I loved that it is close to the chair lift. Next time maybe you could prepare more food so people can have extras. Thank you Alex! From Peter We have had a number of trips now with VIP so some areas we would suggest a few improvements: Staff - we know there is a process to follow but sometimes it makes things a bit awkward. Canapés on arrival was a lot later than expected so we sought of jumped in asking for a drink etc Dinners - this was the first week but speed has a part to play. Breakfasts - cook them all at the same time Ski room heater not. Working
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  • Amazing holiday

    David Salvesen 27 Dec 2017

    Stayed Dec 2017
    Fantastic holiday, all VIP staff excellent in every respect. Joe and Martin could not have been more helpful and produced amazing food even better than normal, washed down with excellent limitless wine!
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  • Great chalet, great resort, lovely holiday

    Tom R 27 Dec 2017

    Stayed Dec 2017
    Chalet location is excellent. Chalet is excellent - spacious, clean and beautifully appointed. The chalet team were friendly and helpful. Resort offered loads of facilities. Skiing was excellent for beginners and intermediates. Jann the instructor from ESF was superb with the kids. Snow was superb. A lovely holiday.
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