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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • My VIP experience

    John Lake 02 Jan 2018

    Stayed Dec 2017
    Made welcome on arrival. Staff helpful and friendly all week. Courtesy bus was very useful. The room was at times cold on level 2, however we gather the problem is being addressed. Dinner was of a high standard and staff were very attentive. Despite mixed skiing conditions, we have thoroughly enjoyed our week here.
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  • Guest Review

    R Johnson 02 Jan 2018

    Stayed Dec 2017
    A really good holiday. Pleasant place. Staff have been welcoming and helpful. Bit more atmosphere in the bar and dining area. Keeping rooms restocked without having to ask.
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  • Lovely holiday, recommend the VIP experience

    A C 02 Jan 2018

    Stayed Dec 2018
    Great resort, nice hotel....The highlight of our stay was the staff at the Montjola, nothing was too much trouble and the VIP experience was overall excellent. Too many great staff to mention all but would like to give Toby a special mention who really looked after us in the restaurant. I also think we need to give a special mention for the food in general, as the breakfast cooked options were good, but the dinner each evening was an excellent standard. The chef Chris is a real credit to the hotel. The only downside is the hotel itself is a little tired (our room's heating was temperamental) but VIP have done a good job to modernise and the rooms are really clean. The hotel is a little out of town but only a 15 minute walk into the centre, but the shuttle service is really good (and necessary with skis!!)
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  • Lech VIP Holiday

    David Chubb 02 Jan 2018

    Stayed Dec 2017

    We have thorouhly enjoyed our holiday. The hotel and staff were excellent. Eddie was a great guide and looked after us well.

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  • Guest Review

    Ed Pikett 02 Jan 2018

    Stayed Dec 2017
    A great week, incredibly well looked after by our hosts who worked tirelessly throughout. Food was fantastic, chalet was great, and in a perfect location. It would have been good to have a greater availability of nannies, although the team did their best to support. Also some transport to help get kids around.
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  • Xmas new year

    Mary Gibson 02 Jan 2018

    Stayed Dec 2018
    We had a very very happy family holiday in the entirely delightful elegant cosy warm and pretty chalet. Our two chalet hosts had an absolutely perfect manner charming and helpful . We were also blessed with winter wonderland snow
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  • A 5* family holiday.

    Natalie Cameron 02 Jan 2018

    Stayed Dec 2017
    There is only one word that could describe our chalet experience with Maeve and Harriet and that would be AMAZING! Every single moment from the beginning of our trip was made special by these two girls. From the moment our trip began to the moment it ended, nothing was too much trouble for the girls. Their cooking and catering was fabulous and they were a joy to have around. Maeve and Harriet were always polite and professional and the trip would've have been the same without them. As for the chalet, well what can I say? From the moment you step through the front door everything is perfection. Situated approximately 50 metres away from the slopes, you really can't get a better accommodation. This chalet is right in the centre surrounded by all the local ammenities including bars, shops and restaurants. There is something for everybody. The chalet is a modern twist on a classic French chalet which perfectly accomated our family of 12 ranging from age 7 to age 49. The rooms were spacious, luxurious and comfortable and you even have the opportunity to relax in the hot tub after a long day of skiing. We would definitely recommend and wouldn't hesitate to return.
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  • Guest Review

    Jezza aieee Frankel 02 Jan 2018

    Stayed Dec 2018
    Great last minute book and staff were friendly and always offering t help. Street dude rooms could do with slightly thicker curtains! Bit light at 5 am...otherwise all great.
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  • Leccy New Year!

    Alex Cash 02 Jan 2018

    Stayed Dec 2017
    VIP have looked after us royally. The staff are ALL totally attentive and completely customer focused. Bernie, Luke and Freddie were always on hand to help and Esmie, Naomi, Gar, Millie and Mollie gave the personal touch and always ensured plates were on their way and that glasses were full and rooms tidy too. Food was fab with good variation. We loved hearing the kitchen team singing during prep and tidy up too - all obvious signs of a happy VIP team! Thanks so much the Cashes
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  • St Anton

    Alan Heywood 02 Jan 2018

    Stayed Dec 2017
    An excellent overall experience . Positives were the attentive and helpful staff who did everything they could to make our stay as comfortable and enjoyable as possible. The other particular highlight was the food!!Any issues that we had at the beginning were dealt with satisfactorily by murray and his staff. One little issue......could you provide better towels! Thank you The Heywood
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