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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Lech is beautiful!

    Helen Baldwin 15 Jan 2018

    Stayed Jan 2018
    We had a great time in Lech last week at Hotel Theodul. The team were excellent and looked after us very well throughout our stay. The food and wine options were very excellent and we were looked after all week. If I could change anything it would be to added tea/coffee making facilities to the room - its just a small thing and has no bearing on the overall assessment of the hotel which was excellent.
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  • Great time in Chalet Nevada

    Donald Jessie Ellie and Clem McGowan 15 Jan 2018

    Stayed Jan 2018
    Our first experience of VIP was great. Really well looked after by Katie in Nevada this week. Rooms were really nice (but not huge). The food was exceptional with Teriaki beef, Confit duck and cod all highlights. We all thoroughly enjoyed good snow and great fun and to be hosted so well made it feel like home from home. Thanks Katie!!
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  • Fabulous week

    Torquil Macnaughton 15 Jan 2018

    Stayed Jan 2018

    My family and I had a wonderful week in Courchevel courtesy of VIP. Vikki and her team were great from start to finish - from canapés and champagne to start the week off; to arranging our skis and passes; to booking a great restaurant for our dinner out - everything was well organised and of a high quality. Michael looked after us brilliantly and his cooking was top class. Quite good chat too! No hesitation in recommending VIP.

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  • Fredtastic

    Joe Gillman 15 Jan 2018

    Stayed Jan 2018
    From start to finish the entire Vip team were brilliant and welcoming! Fred’s cooking was outstanding from canapés to cheese boards! Lovely hot tub with a view of the chalet madrisa in the rolling hills! The drivers where fantastic friendly fun and always on time! Can’t wait to return again soon
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  • A second brilliant experience

    Dave Denny 15 Jan 2018

    Stayed Jan 2018

    Of course, a week of wall to wall sunshine on top of ample snow in a resort of St Anton’s calibre is always likely to make any skier see the world through rose-tinted goggles. However, over and above all of those factors, the accommodation and service provided by VIP is really second to none. The logistics of the journey worked like clockwork (Friedrichshafen is a joy to travel through), the rooms in Hotel Montjola are very comfortable and spacious and the catering is excellent. Restaurant quality food accompanied by truly good wines and served with charm and an engaging style, what more can a skier want? Well, brilliant service in terms of lifts to and from the resort centre could be one addition – and VIP have that cracked too with attentive and supportive drivers. It’s clear that the team enjoy working for VIP, that the company looks after them well, and that they are therefore similarly keen to look after their guests. Such teamwork makes it hard, and possibly wrong, to single out individuals, but Jess, Becky, Matt and Oscar, together with our guides Rhys and Evan, all played important parts in our enjoyment of our holiday, even through The Strange Case of the Missing Skis – and they clearly followed the lead set by Murray and, above all, Kat. I only hope those I haven’t named will forgive me. I know it’s possible to pay less for skiing holidays (believe me, I have!) and that it’s also possible to pay more (though that’s beyond my scope), but it won’t be easy to get better value than travelling with VIP, at least not based on our two trips to Montjola.

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  • Sam’s egg masterclass

    Will Mccall 14 Jan 2018

    Stayed Jan 2018
    Superb hosts with Max and Sam. Sam even delivered his own take on a cloudy egg - what a legend!
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  • Val's best snow in 20 years

    David Williams 14 Jan 2018

    Stayed Jan 2018
    As someone who takes several ski holidays every season with different companies we this was our 2nd experience with VIP. As usual the Val D VIP team were excellent in their quality of hospitality and attention to detail, VIP's careful selection of chalet staff shows and in Joe, Martin and Luke ( who had just started a few days before and was learning the ropes from Martin and Joe) they had excellent ambassadors who looked after us exceptionally well. We arrived to some of the heaviest snow in 2 decades so skiing was restricted in the first few days but then the sun came out and the skiing was excellent. The lads worked hard at keeping the access to the chalet clear with a meter of snow either side of the path and the insulated lid of the hot tub requiring almost daily clearing. The rooms were a good size with plenty of storage space and good bathrooms and the wifi worked thoughtout the chalet. The whole chalet was kept very clean and we were made to feel very welcome. The quality of the food and wine could not be faulted and the service given by Joe, Martin and Luke under the guidance of the chalet manager Freddie was excellent.
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  • Ella and Will - superstar hosts

    Brenda Ng 14 Jan 2018

    Stayed Jan 2018
    Wonderful stay due to the hosting experience by Ella and Will. Let down by the facilities in the chalet which is well situated but not as well maintained as it could be. Tumble dryer did not work well despite many visits by a ' maintenance man' , numerous bulbs fused and took awhile before replaced, coffee machine erratic and the power points flimsy and fell apart, had to wait awhile for essential toiletries to be replaced .What a shame .
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  • Lovely holiday

    Em H 14 Jan 2018

    Stayed Jan 2018
    Had the most amazing week in val d’isere Thanks to the hospitality and warmth of our chalet hosts, Ella c and will F. The food was delicious consistently and the hosts made such an effort to make our stay the best it could be. Andy the manager is an attribute to your company as well. He was very welcoming, efficient and accommodating. Overall I had a fabulous week at the farmhouse and would use your company again.
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  • Ella Cave and Will Futton

    Ee Yern Ng 14 Jan 2018

    Stayed Jan 2018
    Ella and Will were lovely hosts. Cooking meals, doing their best to fulfill our requests and being very welcoming to our crew. Unfortunately, the farmhouse was slightly rundown as the drier malfunctioned, the electricity blacked out at times and lights were not properly fixed. Toilet paper and amenities came in late (not Will and Ella’s fault as they did all they could to communicate this). Once mentioned to Andy the manager however, he personally grabbed the toilet paper and amenities and sang us a song!! The wifi was a bit dodgy as devices were connecting and disconnecting. We believe that the router should be updated as too many people on the network will cause this to happen. We understand that there were mishaps, however the issues above need to be fixed as guests may have high expectations for what they are paying for. We believe that the supply chain of amenities needs to be streamlined better in order to cater for the 20 or so chalets. Overall a great experience! Close to the slopes!!
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