Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Our holiday was not really everything I expected of it. The cooking was fantastic and the staff helpful and very friendly. The chalet was nice, but not as nice as I'd expected it to be. There were not enough armchairs for the 10 of us so I always had to sit on my boyfriends lap. The chalet was a little shabby tbh. I was hoping to enjoy the sauna but it didn't appear to be working. No one offered it to me. I was expecting to be able to use it at any time. There were two nights when there was no hot water left for either of us to have a shower. Twice we had to sit at dinner having spent the day skiing with no ability to wash properly. The staff made up for the shortfalls and were very apologetic.
Thank you for your feedback Jeaette. I'm really glad that you enjoyed the food and found the staff friendly and helpful. I am however sorry to hear of the issues you had with the sauna and hot water supply. Our maintenance team have investigated and rectified this issue. Nici Hardy - Marketing Manager