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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Awful weather but AMAZING chalet hosts.

    B T 20 Jan 2018

    Stayed Jan 2018
    Having travelled with a group of friends with 3 toddlers, 2 babies ( under 10 months) and a heavily pregnant wife, I was a little nervous of what experience we would have. I needn't have worried.... the chalet was great, Tom and Archie were amazingly helpful, cooking great home cooked food for the kids and amazing food for us. Nothing was too much trouble.....I don't think they said no to anything?!? The Nannies took great care of the kids, the chalet was always clean considering how little skiing we got in ( It turns out you can have too much snow!!!) we still had a great holiday. Thanks!!!
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  • Guest Review

    Jeanette Jeffery 20 Jan 2018

    Stayed Jan 2018

    Our holiday was not really everything I expected of it. The cooking was fantastic and the staff helpful and very friendly. The chalet was nice, but not as nice as I'd expected it to be. There were not enough armchairs for the 10 of us so I always had to sit on my boyfriends lap. The chalet was a little shabby tbh. I was hoping to enjoy the sauna but it didn't appear to be working. No one offered it to me. I was expecting to be able to use it at any time. There were two nights when there was no hot water left for either of us to have a shower. Twice we had to sit at dinner having spent the day skiing with no ability to wash properly. The staff made up for the shortfalls and were very apologetic.

    Thank you for your feedback Jeaette. I'm really glad that you enjoyed the food and found the staff friendly and helpful. I am however sorry to hear of the issues you had with the sauna and hot water supply. Our maintenance team have investigated and rectified this issue. Nici Hardy - Marketing Manager

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  • Snowy Lech

    JW JW 20 Jan 2018

    Stayed Jan 2018
    Sat here on the final evening of another great VIP holiday (must be our 10+ holiday with VIP!). Great service from Millie, Gar, and Esme, and the rest of the VIP team. Loads of snow...bit too much on some days which meant an early finish (lifts shut), but the spa in the hotel was a great alternative! Would recommend the sledging, but be prepared to get covered in snow!! Looking forward to our next visit already!
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  • Fantastic chalet, resort suffers because of lack of height

    James Limb 20 Jan 2018

    Stayed Jan 2018
    Katie has been a perfect host, with excellent food and a clean chalet; we've had a fantastic week. Chalet Nevada is ideally positioned between the Pleney and SuperMorzine lifts. We've been incredibly lucky with snow, including down to the village at times, but it has rained heavily on the lower slopes several times and the freeze/melt leaves the return runs in poor condition. On the plus side, the tree-lined runs here are ideal in poor weather, and on at least one day Avoriaz was closed whilst we were enjoying great skiing. The proximity of the SuperMorzine lift means your options are very much open.
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  • Warm welcome

    Sarah Johns 20 Jan 2018

    Stayed Jan 2018
    First time with VIP SKI , excellent service all round. Attention to detail top notch. Very friendly staff. Toby is a very pleasent , helpful and well mannered young man. All the staff have been very friendly , nothing has been too much trouble. Our daughter is working in resort and was able to come and dine with us on a number of occassions which again the staff said it was no trouble . The hotel is very well run.
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  • An honest opinion

    Shaun Lawson 20 Jan 2018

    Stayed Jan 2018
    We have had a fabulous holiday well looked after by Millie and Jaz. My only comment would be that I think the bedrooms are quite dark. Andy, I hope that you enjoy this review!
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  • Sycamore

    Julie Towart 20 Jan 2018

    Stayed Jan 2018
    Really lovely looked after really well fabulous hosts
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  • Perfect experience

    Marianne Poulton 20 Jan 2018

    Stayed Jan 2018
    This was our third holiday with VIP. Exceptional as always! Thanks to Jaz and Millie.
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  • Addicted to VIP

    Chris Nixon 20 Jan 2018

    Stayed Jan 2018
    We were so spoilt the whole week! Special mentions must go to Bex who from day 1 has given us awesome recommendations for the best snow and runs to do whilst serving dinner and brekkie. Also to Becky, she has only been with VIP for a week and stepped in for someone at short notice. She was so fun, showing us magic tricks hehe.. She gave great service at the bar and meal times. All the drivers are amazing, driving like pros in the heavy snow we felt safe and looked after at all times. Nothing was ever too much trouble, needless to say we will be coming back with VIP again. Thank you for such a wonderful holiday xx .
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  • Brilliant week in the Alps

    Cheryl Ross 20 Jan 2018

    Stayed Jan 2018
    Sam and Max were incredibly attentive and catered to our every needs. We did not want for anything and as soon as a glass was dry or a plate clean, both Sam and Max were there to attend to our wishes. They were great company and super personable and provided plenty of tips for getting around the mountain and very importantly great tunes. The food was absolutely delicious and it was clear that they put a lot of care into not only the food but our whole experience. We had an amazing holiday and felt like we got the VIP experience. Thank-you so much Sam and Max for making it a holiday to remember.
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