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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Excellent week

    Andy Beresford 03 Feb 2018

    Stayed Jan 2018
    First time staying with VIP and I have to say what an amazing experience we have had from the arrival at the airport to the final checkout they have been superb, the chalet is lovely and homely, food of a very good quality and always plenty on offer, as for the hosts they were very professional and no request was too much, alway wiling to tell you about the area/ good runs on certain days, some of the best hosts I've seen for a while !, Apartment was very clean and tidy and bedrooms cleaned every day, the ski pick up service is brilliant when you are tired at the end of the day or have had too many after Apres ski !, Highly recommend Haus Hochkar as a place to stay, would defiantly use VIP in the future..
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  • Everything great

    Esteban G 03 Feb 2018

    Stayed Jan 2018
    Full service, excellent and friendly people. They take care of every aspect of the trip. We were 2 adults and 4 children, not an easy one but great response. The only thing to improve is to find a way to bring back the skis on the afternoon to the apartment Congrats VIPSKI, well done!
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  • Damn Daniel

    Janet Nichols 03 Feb 2018

    Stayed Jan 2018

    Excellent service from Rob our chalet host. Not only attentive to our needs but also remembered our likes and dislikes down to which one of us was left handed and who preferred which wine from day one. Great food all week, well presented and in sufficient quantities. Great personal touches and was engaging and discreet at exactly the right times. The chalet was well located on the slopes, such a shame that we had so much snow we had to walk around the chalet to get to them. A good size for 8 people but might be awkward for two families with bedrooms on different floors, though this was perfect for us. It also had all the facilities one could wish for - hot tub sauna PlayStation and most importantly these days, good wifi. One bad point - more light required in the bedrooms. Subtle lighting was lovely but not ideal for applying makeup. This really is a lovely place to stay and be looked after. Well done Roberto!

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  • Awesome week with snow and sunshine!

    Mary & Peter Anstey 03 Feb 2018

    Stayed Jan 2018
    The snow was perfect, the weather amazing and the chalet hosts Emma and Charlie awesome! Their personalities and efficiency added value to the week! Food was excellent throughout and Charlie produced the most perfect boiled eggs we've ever had at altitude, thanks Charlie! A tip for the resort manger, write names on concession passes to avoid confusion and clarify the process for over 75 passes!
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  • Ski 60

    Family Maish 03 Feb 2018

    Stayed Jan 2018

    We've had a great weeks skiing across the Porte de Soleil area and Avoriaz feels like it's right at the centre of all the good stuff, not hung out on a limb. There were three generations of Maishes and all have enjoyed the variety of different skiing available straight out of the door of the apartment; gentle greens for the youngest and long fast blues and reds for the more active and able. We have had good weather so have not been troubled by the lack of cover on the lifts but it would be good for the resort to start investing in some new lift chair infrastructure as it lags well behind its Italian and Austrian counterparts and Paradiski in France. The apartment has worked very well for our group of 6 adults and a young child and is centrally located in the village, close to everything you need. The brilliant service from our host Toby has meant that we haven't needed very much. We have had restaurant quality dinners which have been cooked to perfection, very well presented and timed. Toby also prepared great breakfasts for us with pretty much everything you could wish for or think of and somehow managed to make some delicious treats for us when we returned from skiing in the afternoon. A great addition to the apartments equipment would be a drinks fridge as there is little space for any in the main kitchen fridge and no cold balcony! Thanks to the team but particularly to Toby who helped make a good holiday great!

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  • Guest Review

    Frederick Johnson 03 Feb 2018

    Stayed Jan 2018
    Baa baa black sheep have you any chips, yes sir yes sir but there are no grapes. Short bread, skiing, hot chocolate, snow. Reassuringly expensive (was that a John Lewis advert or is that just me)? See you next year!
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  • Great holiday despite busy pistes and some long queues

    R A 03 Feb 2018

    Stayed Jan 2018

    The chalet was good, comfortable, efficient and food was excellent. Staff were great and could not have been more helpful. The resort was surprisingly busy for the end of January. Long queues built up as everyone in St Anton seemed to want to head to Zurs and Lech and back again. One day we had 4 queues of more than 20 mins. But no-one seemed to go to Warth and Sonnenkopf. Each of these is well worth a day. Deserted pistes and wonderful restaurants in lovely settings. Our chalet formed into an excellent ski group. One suggestion - the chalet should have an information folder with bus times, bus map, train times ( for Sonnenkopf), recommended restaurants, maps for satellite areas etc. We really struggled to find how to get to Sonnenkopf. One criticism - on 2 occasions we needed to use the minibus to get to the lifts and were dropped quite a long way from the lifts with a long walk on a very icy track carrying skis. Probably the most dangerous part of the holiday!

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  • A very special time.

    Sam Parker 03 Feb 2018

    Stayed Jan 2018
    A wonderful week in an excellent Chalet in a stunning environment with a couple of exceptional hosts who couldn't do more for us. Would certainly not hesitate in coming again.
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  • Wonderful week away in Lech

    Julie Noble 03 Feb 2018

    Stayed Jan 2018
    A brilliant experience from start to finish . A fantastic team that have catered to our every needs from the minute we landed at Friedrichshafen to now. The hotel is in a superb location just a short walk from the slopes - rooms are very comfortable and the hotel offers an amazing spa - the food has been of an excellent standard - well done to the chef. Above all its the best staff team that we've experienced in a long while - thanks to those who've especially looked after us Mollie, Esme , Anna to name but a few We've had a fab week - thanks to you all and VIP.
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  • Adrenaline rush like a black diamond

    Jessica Piasecki-jarvis 03 Feb 2018

    Stayed Jan 2018
    From start to finish everything was superb. The company, experience, copious amounts of flowing booze. Food was outstanding - Sam, Josh and cute Matt were brilliant. Jack, Rosie, Alicia and Luke you were honestly the best hosts we could have wished for, no request was to big. I would love to take you guys home with me. My first VIP experience was fantastic. Can't wit to re book for next year. Love you guys xx
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