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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great week

    Judy Rorison 10 Feb 2018

    Stayed Feb 2018
    A very easy ski week with the chalet staff making everything very easy and relaxed. Excellent food and atmosphere.
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  • Farmhouse Val d'isere - great location for an all round holiday

    Ruth Holt 10 Feb 2018

    Stayed Feb 2018
    Huge thank you to hosts Will and Ella - a great chalet in a great location became an amazing holiday thank you to our hosts. Food was fantastic (including the vegetarian) and Will and Ella created a realised and fun holiday. One not to miss!
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  • Ella & Will

    Alex Miller 10 Feb 2018

    Stayed Feb 2018
    faultless first experience in Val d'lsere. Great location (2 minute walk to the lifts) and perfect hosts.
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  • Great chalet in a great resort with great conditions & great hosts

    Nicola Gibbs 10 Feb 2018

    Stayed Feb 2018
    Fabulous week, with real credit to VIP Ski for managing to maintain excellent service even when a team member injured. Extra touches like ice cream for the kids really appreciated - and the first chalet we've been in with no dust under the beds! Great resort, with a chalet in a brilliant ski-in-ski-out location (well, within 3 mins walk). Our chalet hosts could not have done more for us. My only area where I was less than satisfied is that guests who booked a day before us received a substantial late discount on the trip, but we didn't. I would love to chat to someone about this on my return to ensure we don't miss out in future.
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  • A brilliant holiday

    Stef Ovenden 10 Feb 2018

    Stayed Feb 2018
    We had a lovely time at the Montjola. We made lots of friends and the staff couldn't have been more accommodating. A highlight was our ski day with Murray, but I am faster than him. Sorry mate.
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  • Another enjoyable holiday

    Maccs Pescatore 10 Feb 2018

    Stayed Feb 2018
    A warm, welcoming and "nothing is too much trouble" team in the hotel. Food was excellent with good portion sizes...quality not quantity. From booking to departure, the admin team was responsive and thought through. It was helpful to have a pre flight check in call too.
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  • Oversold

    Georgie Horner 10 Feb 2018

    Stayed Feb 2018

    Overall I had a good stay but I do feel there is a lot of room for improvement, as below: - advertised a lot closer to town than it actually is (website advertises a few minutes to town...it isn't) - You have to wake up 20 minutes early to run the shower to get hot water - We had a night where we had no hot water (I don't feel it was well communicated - no sign in reception when we returned from skiing) - The hotel is very worn and doesn't appear anywhere near as modern as the photos - They don't change the towels more than once a week even if they can see your towels are sodden - The accuracy and quality of breakfast was not the same standard as dinner. They never bought breakfast out for our table at the same time, which was unfortunate as most of the table would have finished before the last person received theirs. This is my second stay with VIP ski with my first being equally as disappointing. I just feel they always oversell what they actually offer.

    Thank you for your feedback. Sincere apologies that there were issues with the hot water supply during your stay. Our team did their best to communicate this as soon as they were made aware and the problems have now been resolved. I have passed on your comments regarding the breakfast service and our Executive Chef will address this with the team. Kat Jolly - Austrian Operations Manager.

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  • Hotel Montjola - superb week

    Jonathan Watson 10 Feb 2018

    Stayed Feb 2018
    A group of 4 guys had a superb week at Montjola The staff were all excellent and very helpful The food was very tasty as was the wine A great week all round and we would like to thanks the team at Montjola Jonny
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  • Guest Review

    jo tower 10 Feb 2018

    Stayed Jan 2018

    My Dad and I stayed for a week and had a fantastic time in this amazing chalet. It was my first chalet experience and I can tell you it won't be the last!! It always helps when the sky is blue and the snow plentiful but our hosts Ross and Jess made our holiday really special. The food was superb and as a vegetarian the guys made a special effort to create really tasty dishes, I can honestly say that the food was some of the best I have ever had! the cheese board with fruit and veg animal creations were fab!! The cleanliness and facilities at the chalet were 5 star and nothing was too much trouble. All the drivers were all great, friendly and on time. Thank you for a memorable holiday.

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  • Awesome week with sun and snow!

    Mary & Pete Anstey 09 Feb 2018

    Stayed Jan 2018
    An excellent week, Charlie and Emma looked after us so well! Food was excellent and the chalet spacious and well presented. Due to the volume of snow getting to the slopes from the chalet was a challenge...but the position was ideal.
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