Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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It was a week of near perfect snow, matched by the hospitality and service from VIP. The staff at head office are helpful and a pleasure to deal with, the transfer to the resort went smoothly and we had a comfortable coach with plenty of room. Our chalet was comfortable and our host Anna did everything she could to make our stay enjoyable, her cooking skills were excellent. We had grandchildren with us and employed the nanny service provided by VIP. Our nanny, Emily, arrived promptly each morning to assist with getting the children ready for the piste and accompanied them to their lessons, collecting them afterwards on the days that they weren’t joining us and keeping them entertained, the children loved her. Although the chalet is not ski in/out, VIP provide a fantastic transfer service to the ski lifts, a driver met us each morning at 8:45 and then would pick us up in the afternoon to take us back to the chalet. We never waited more than a few minutes and the drivers were friendly and helpful. This was our second VIP holiday this season and we have travelled with them many times before and have never been disappointed. If you want an enjoyable stress free ski holiday, you need look no further. We have alreay booked our trip for January 2019.
Well looked after with no trouble spared. 5star food for adults and children alike. We would not hesitate to return. Our chalet hosts were brilliant.
We have just spent a terrific week here. The chalet was close to the slopes, easy to ski in and out of. It was comfortable and luxurious with plenty of space for our children too. Our chalet host, Rob, was nothing short of incredible! He was a super chef, very attentive, friendly, thoughtful and really engaged with the 4 energetic young boys in our chalet. He made an already great experience unforgettable. Ski hire was easy; skis were delivered and collected from the chalet. The boys had ski school and were collected from the door - all these little extras made the holiday very easy and relaxed and we all agree we would certainly come back!