Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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We had a really enjoyable week,The hotel is very well placed. You can even ski almost back to it from one run. The staff are really friendly and helpful but maybe need a bit more training here and there. Food is no more than good and portions could be a little small. We were not convinced that beefburgers were the right sort of food to serve on one evening (but there were 2 other options, one being a veggie burger!). The music in the restaurant was a bit off putting from time to time. The wine was good but but it would have been nice to have been offered an Austrian wine as one of the inclusive options. They were available as paid for options. None of this impacted on our enjoyment of the week.
Dear Christopher. Your comments have been passed to the Hotel Manager so that they can take appropriate action. Thank you for taking the time to give us feedback; It is much appreciated and essential to help us improve the guest experience year on year. We very much hope you choose to travel with us again. VIP SKI
What a fantastic week we had in Grand Choucas chalet - the food was exceptional and the hospitality first class. What made our holiday was the level of service and hosting provided by Emily - cannot recommend highly enough. To top it off the sun was shining and the skiing was superb.