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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Scott Allen 11 Feb 2018

    Stayed Feb 2018
    We had a fantastic holiday and the team are great. Feedback is the chalet gets very hot and dry air. It also would've help if the snowed steps were cut into steps to assist in and out of the chalet with skis. Steam room was ooo for most of the trip, so more urgency on the small things would improve things.
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  • Guest Review

    Josh Collier-keywood 11 Feb 2018

    Stayed Feb 2018
    Hosts were really attentive to ensuring everyone had an enjoyable holiday. All very friendly and made an effort. Beautiful chalet with good facilities. Great holiday!
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  • Exceeded all expectations!

    Hannah Fowler-Pazdro 11 Feb 2018

    Stayed Feb 2018
    Lucy was such a fantastic host, no request was ever a problem and she made the atmosphere in the chalet one of pure luxury and relaxation. A fantastic host, we never went to bed hungry, lots of delicious options and any allergies or dislikes were always accommodated. The chalet itself was lovely, very clean and relaxing, a fantastic location and wonderful mountainside view to wake up to. On our penultimate day Mum sustained a bad injury and in particular Lucy & John went out of their way to help us. I cannot thank them enough.... Thank you so much for a great holiday, despite the injury we came back with great memories and I'm looking forward to booking with you again soon.
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  • Great ski and family holiday at Colibri penthouse

    Bruno VS 11 Feb 2018

    Stayed Feb 2018

    We had a very nice stay at Colibri penthouse. The appartment is brand new and can easily fit 8 adults with a few kids in smaller beds. Jack and Sophia were great hosts and cooks! Our top three on the menu is the cod filet, the teriyaki beef and the pork tenderloin! Together with the entire team they do everything to help you out with any request! The chalet is located close to several restaurants and shops and you can easily walk to the Pleney telepherique to go up the hill. One suggestion for improvement: the bedroom with balcony downstairs with bunk beds for kids could get more storage space.

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  • Great holiday

    Robert Maunder 11 Feb 2018

    Stayed Feb 2018
    Chalet was great, the company was excellent. The hosts (nic and Martin) were friendly, attentive and nothing was too much trouble for them. The meals were lovely and the afternoon tea was brilliant, especially the multitude and methodology involved in icing the cakes. Cannot wait to come back.
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  • Good, but a bit behind Fish and Pips

    B G 11 Feb 2018

    Stayed Feb 2018
    The Chalet is nice and a good location. We've been to Meribel with Fish and Pips the last 4 years. They are cheaper, have professional chefs (which results in higher quality food) and do a number of things better: 1) they have canapé every night 2) free lip balm and tissues in your room 3) unlimited beer and soft drinks (no need for an honest bar) 4) paired and higher quality wines That being said Taiga is a lovely chalet and it was nice to have the hot tub and sauna. A few niggles, the Cinema room doesn't have functional freeviee TV as promised and it uses an old composite low quality input, so you can't plug in your own laptop. We were in room 5, and the bed wasn't very comfortable, seemed like a cheap mattress. The showers don't have a thermostat, so the temperature changes all the time and you have to keep changing the tap to not burn yourself. A bench in the boot room for everyone to use would be good.
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  • Refuge Boua

    Dorian Davies 11 Feb 2018

    Stayed Feb 2018

    on arrival we had a lovely welcome by our hosts and throughout they have not disappointed us and been very accomodating. We have found the chalet has been wanting, the quality of the food was not up the standard that we were expecting. The comfort level of the chalet was not 5* due to the lack of facilities for 5 adult couples. We were disappointed to be informed that towel changing would only happen once midweek with the help of our hosts we had to order more towels and then wash and change them daily ourselves. Hopefully the comments made can be of help to improve for future comfort of your guests.

    Thank you for your feedback Dorian. It's good to hear your hosts were friendly and helpful throughout your stay. I'm sorry to hear the chalet facilities did not meet your expectations. We appreciate all feedback and will take on board your comments. I do hope you will consider us for future ski holidays. Rachel Phillips, Marketing Assistant

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  • New ski skills - New Friends

    Alison Trusty 11 Feb 2018

    Stayed Feb 2018
    Great experience. The hosts were amazing, chalet was lovely and the company even better! Would definitely recommend!!
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  • Tiaga Chalet

    Tim Willder 11 Feb 2018

    Stayed Feb 2018

    Friendly & attentive chalet hosts with very good local knowledge. Good food both mornings & evenings.

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  • VIP Alaska- superb

    W W 11 Feb 2018

    Stayed Feb 2018
    Great holiday in Morzine staying at VIP CLUB Alaska. Superb location. Talented and customer focused staff including Lisa and the chefs who catered for a GF and DF diet. Delicious cakes. Jacuzzi was heaven after a huge days skiing. The ongoing lack of hot water was frustrating (3 days cold showers) and it would have been better if senior staff had been more easily contactable to resolve the problem and more visible/actively check the hot water when guests returned from skiing. water in the afternoon
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