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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • half term in Les Gets

    Adrian Bell 19 Feb 2018

    Stayed Feb 2018

    In the most busy week of the year Adam and the team provided a fantastic service from the moment we arrived. The chalet has a superb location and the staff go the extra mile to look after you. Food is very good and being quite a small chalet you will get to know most of the staff guests including the chef , Jamie, who took the trouble to welcome us. All the staff were very good and in particular Jamie and Evie in front of house looked after us very well. Rooms are very with nice with views and decent size bathrooms, plush towels and bedding. There is also a speaker that can be connected to which was a nice touch.

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  • Best Ski Holiday!

    Nadine James 19 Feb 2018

    Stayed Feb 2018

    From the moment we arrived to the minute we left, VIP ski were always around to provide a helping hand to make this ski holiday one to remember! The chalet was spotless upon arrival and kept that way throughout the whole week by our hosts Hannah and Beth. The girls cooked and presented the food beautifully each day and even changed the menu to accommodate our requests, nothing seemed to be an issue! Our hosts were also on hand to provide us with recommendations of both the best ski runs and bars within Val. We felt at home in the chalet straight away and the girls made sure we had everything we needed for a comfortable week. The drivers were always on time and having them just a phone call away was a great addition to the holiday. We would definitely recommend using VIP ski holidays and we already look forward to planning our next VIP trip!

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  • Feb Half Term

    Ali Naini 18 Feb 2018

    Stayed Feb 2018
    This is our 7th year with VIP. Great holiday as usual: Great chalet Great service concept Gemma (resort manager) was very helpful and resourceful Friendly chalet staff But a few service issues, relative to VIP's usual high standard. For example: Cutlery and dishes were frequently not clean Food portions were often smaller than usual Bought wine and fizzy bottle caps were thrown away, wasting any leftovers
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  • Half term heaven!

    Penny Angell 18 Feb 2018

    Stayed Feb 2018
    As ever a great week in La Plagne even though we were not blessed with the weather. Lucy was fantastic, perhaps our best chalet host yet (and we have been travelling with VIP Ski for 10 years!). Her cooking was excellent and she was great at adapting recipes and menus where required for us and the children. And the never ending supply of pancakes for breakfast was much appreciated by our two children! John was very helpful in sorting out transfers to the Bobsleigh and ski passes, meaning we had a very relaxed time. Only two niggles - the white wine selection was not great (bring back Le Boaq from last year!) and having a stand up shower in one bathroom rather than a bath would help accessibility. See you next year!
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  • Boom-Boom-Pow!

    Richard Gillings 18 Feb 2018

    Stayed Feb 2018
    We had an amazing holiday with VIP! Only one drawback was that it would be great to have children car seats available for the transfer. The team were very helpful before we arrived and continued to be during our stay. Daily checks from Jon to see if we needed help with anything were very much appreciated. By far the best thing in our cosy, clean chalet was our super host Kat, her kindness and her delicious baking and dinners. Thank you SO much for a memorable skiing holiday :)
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  • Guest Review

    Bonnie Morris 18 Feb 2018

    Stayed Feb 2018

    Wonderful holiday - Cat was a brilliant host, her cooking was really good and the cakes were divine. She was a star. The chalet was perfect- amazing location and really comfortable. We also had Michael as our nanny for the week - he was brilliant with Bea and Ned and made the week relaxing for us as a family. I can't fault any of the staff - everyone was friendly and helpful and 'catman' aka John was a hit too! My only negative feedback would be that we couldn't properly fit car seats and from a safety point of view, this was disappointing.

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  • Overall - very good

    Juliette Stacey 18 Feb 2018

    Stayed Feb 2018
    A good balance of socialising and time alone. Good food but with all the Savoyard food in the mountain restaurants we would have liked lighter dinner options and some green vegetables! Charlie is a great chef-would like some of his recipes! Team worked hard to get the 4 separate parties staying here to socialise-thank you. All very polite and very helpful. Recommendations: Could do with another woman on the team to balance the atmosphere amongst the chalet team. Fizz before dinner is a nice touch, but it was always warm - so not pleasant and quite irritating when you've been looking forward to it! Floor mats needed in spa area, we had to use our bath towels which was irritating as they are only changed once in the week. Whole chalet has been too hot - found the lounge stifling in the evening once the fire was on, and dining room next to open kitchen means we got too hot at dinner too. Chairs in the balcony would be nice. But overall, very good so thank you
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  • Excellent, all round...!

    Dan Gwyther 18 Feb 2018

    Stayed Feb 2018

    From the civilised late morning flights, comfortable transfers and warm welcome, to the exceptional food - consistently exceeding expectations - clean and luxurious chalet and 30 second walk from the lift, we could not think of anything that we could realistically change to make the holiday better! Already looking at next year.....

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  • My dream holiday

    Bibi Pape 18 Feb 2018

    Stayed Feb 2018

    I think my stay at VIP SKI was outstanding: The service was fantastic, quick and the people who were cooking for us(Joe, Martin and Steve) were great. The pancakes were delicious for breakfast. And we were never bored there was so many games and comfort. The beds were very comfy the rooms are not to crowded and there is lots of space in the bathroom and the wardrobe. And the dinners are splendid every night it's something new and if your a vegiterian the have also got vegiterian food. So I think any family who enjoys staying in luxury VIP SKI is the place for you.

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  • Morzine Chalet Nevada

    Anna and Jason S 18 Feb 2018

    Stayed Feb 2018

    This was our first ski holiday and we were very apprehensive. From the start, we felt in safe hands. I can't say enough good things about wonderful Katie in our chalet and Brian, who came round and made sure we knew what we were doing. Doorstep Ski was a Godsend as we were kitted out in the comfort of our chalet and helped to master the art of putting on ski boots! The food was fantastic with lovely touches like pancakes on pancake day. Separate meals for vegetarians and poorly children were much appreciated. Skiing was terrifying to start with but exhilarating and a holiday to remember. We'd love to come back!

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