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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    M S 03 Mar 2018

    Stayed Feb 2018
    We were looked after exceptionally well by our hosts, Charlie and Emma, who deserve 5 stars. Food was excellent and their natural determination to see we had a great holiday was faultless and much appreciated. We were disappointed with the meet and greet and support given to the hosts, as we have had a much better experience with VIP previously. Poor communication over ski hire costs. Chalet communal area was good although bedroom was small and basic. But overall another good holiday with VIP, thank you.
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  • A fun, warm, and memorable experience!

    Rory O'Shea 03 Mar 2018

    Stayed Feb 2018
    I had the best time! The chalet staff were incredibly kind, and the food was delicious. The services, such as the quality of the hot tubs, the drinks, the canapés and etc were all great. A very positive thing is that the bedrooms are extremely cozy and so are the living areas, the bathrooms always have warm water and the general feel in the chalet we stayed in was homely. Also, the flapjacks were delicious. I also managed to go to Moris pub with the chalet staff which was terribly fun, and I actually am going to miss them, since we bonded so much. I had the best time.
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  • Essex friends on tour

    Eugenio Caruso 03 Mar 2018

    Stayed Feb 2018
    Arrival was very good, transfer was excellent. Chalet host Rob very professional and made us very welcome. Nothing was too much trouble, every meal was first class. Chalet was comfortable, great location. VIP team very friendly and Andy from Val d'isere was great fun! Perfect for groups and families. We will be back next year! Only grumble would be the hot water was intermittent in all rooms. Either boiling hot or freezing cold without changing the controls.
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  • Fabulous

    I OS 03 Mar 2018

    Stayed Feb 2017
    VIP aspen chalet hosts and concierge extremely helpful, knowledgeable and friendly, coupled with equally friendly and talented chefs, made for a lovely holiday. Food of high standard. Would unhesitatingly recommend and nice that the VIP aspen staff are proud of their company and colleagues. Will book again next year
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  • Perfect holidays

    Marquet Anouck 03 Mar 2018

    Stayed Feb 2018
    What an amazing week with Fred, he is a really good host, kind and always with a smile. His cooking is very good, a real chef!! The chalet is confortable and well located. The open fire is absolutely fantastic! Thanks VIP team, we had a memorable week of holidays.
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  • Guest Review

    J S 03 Mar 2018

    Stayed Feb 2018
    Great holiday, service was excellent, especially Adam and the late night cheese board! Thanks!! Thanks also to Jess and Jo Jo!
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  • Mulberry Suite

    Jo and Rob Segebarth 03 Mar 2018

    Stayed Feb 2018
    Another great week with VIP in Val. However... A few bits of feedback.... Lets start with the good stuff....Our Chalet host Hugo was faultless and gets his own personal five star rating. The food exceeded expectation. However....having stayed in the Aspen Lodge three years ago, it's apparent th chalet is looking tired. The level of cleanliness is good but some cabinets are hanging off in the kitchen with shelves in the bedroom not supported properly and one of our mattresses had springs poking through. The ski lockers are way too small for eight sets of boots and skis resulting in damage to one set of skis. Our biggest disappointment was with the transfer bus. The leg room for every passenger was far too small resulting in people having to stretch out into the aisle. A most uncomfortable three hours. This is VIP, not Ryanair. Having said this we had a great holiday but feel VIP need to spend some money and time if they expect repeat custom at this price.
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  • VIP all the way!!

    Emma Robertson 03 Mar 2018

    Stayed Feb 2018
    We have had an exceptional holiday with VIP visiting our daughter Olivia who is nannying with the company here. The staff have been attentive, friendly and professional at all times, they could not have done enough for us! I would like to thank all the kitchen staff for the outstanding meals and the fantastic hosts who looked after us so well! We had two days of ski guiding which was amazing so thank you to Murray and Annika! Also thank you to the drivers for being so efficient and friendly. We will definitely go on holiday with VIP again. Thank you!
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  • Excellent Holiday

    Jonathan Kaiser 03 Mar 2018

    Stayed Feb 2018
    Excellent time on holiday. Nice location, excellent staff and great accommodation.
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  • That VIP treatment

    Mike Clarkson 03 Mar 2018

    Stayed Feb 2018
    We arrived to find the staff friendly and can now see why they call it VIP as your every need is catered for, trips booked,food cooked. And the afternoon tea with home baked cakes every day waiting for your arrival back to the lodge. Well best way is to try it for your self and see it for real I'm sure we'll be back to see the very best of VIP team thanks all Mike & Jane
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