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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Hols at pierre

    Tammy Collins 10 Mar 2018

    Stayed Mar 2018

    What a fantastic holiday and value for money. The hosts at the chalet - Liv, Andy, Sam & Ben are so friendly and welcoming, they can't do enough to ensure you enjoy your stay, nothing was too much trouble, felt like a home from home!! I have to also comment about the excellent transport provided and the drivers themselves, who again were friendly, providing knowledge of the area... Excellent company, represented by excellent staff!!

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  • Guest Review

    Serena Gates 10 Mar 2018

    Stayed Mar 2018
    A lovely stay and charming chalet hosts. It would have been good to have a bit more of a male female mix on chalet hosts which makes a difference on small details when cleaning rooms etc. That could be improved. Food was excellent. Otherwise all well organised and hosts were good at knowing guests names etc. I stayed with VIP in January and this felt more organised from a company perspective than then. Good helpful chalet manager too.
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  • Amazing

    Steve Rees 10 Mar 2018

    Stayed Mar 2018

    Great holiday - fantastic resort - chalet staff at VIP were more than helpful , from the guys that worked in the chalet to the duty drivers and chefs - Andy , Liv and Sam were great fun and looked after us incredibly well - Jack in the kitchen cooked us great food and the drivers were polite and did their best to pick us up to time.Overall a great experience.our first time with VIP but we will certainly be back and would recommend VIP club Pierre to everyone.

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  • Guest Review

    Mirva Antila 10 Mar 2018

    Stayed Mar 2018
    Overall our week was lovely like always with VIP ski. In particular we really liked our hosts Ollie and Neve who served us delicious breakfast, afternoon tea and dinner every night, made us feel like home and were always helpful and friendly. However, as VIP ski is a luxury chalet concept there could've been a bigger sense of 'going the extra mile', not from the hosts but from the VIP ski. This is something we have felt more on our previous years and was lacking this year perhaps because of too many chalets, lack of resort managers or just too big of a operation. The hosts did everything in their power to make our week special, which they did!
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  • Excellent

    Tessa Hamer 10 Mar 2018

    Stayed Mar 2018
    Great chalet, food, wine and hosts
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  • Best chalet I have stayed in

    D M 10 Mar 2018

    Stayed Mar 2018

    Great resort, brilliant skiing. Chalet was amazing, everything you could want from a ski week. Ease of acces to the slopes from the "beck and call" VIP busses to shuttle you back and forth to the slopes (and anywhere else you want to go!). Start with the hosts, Adam and Olivia were fantastic, friendly, informative and generally fantastic! The food they created all week was sublime and I could not fault it! The chalet itself is perfect, has all the capacity for group games and bonding, but allows for the privacy for downtime and relaxing. Couldn't recommend this chalet more, been travelling to multiple chalets over the past 8 years and this is by far the best. Enjoy!

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  • Best chalet staff we've had in many years

    Elspeth Heywood 10 Mar 2018

    Stayed Mar 2018

    Staff were superb from the drivers to the chalet girls. Millie and Jaz were consummate professionals - friendly, welcoming, efficient, good sense of humour, great cooks. They were personable but kept themselves to themselves, a tricky balance, especially when living in. We were delayed 5 hours inbound yet Millie and Jaz still had a 3 course meal ready for us at 10pm! Give them a bonus! Drivers were never more than 5 minutes away and were all fantastically polite. Obviously well trained. Best staff experience from VIP and this is our tenth or eleventh trip. The cinema room mainly got used as a Pilates room! Very handy for creaking bones! One thing we have commented negatively about in the past is the beds. But we think you must have installed new beds as we slept much better than usual. Thank you!

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  • Very very welcoming

    Deborah Rees 10 Mar 2018

    Stayed Mar 2018

    Overall experience has been great,the staff were amazing nothing to much trouble. Drivers were on hand to drive us anywhere we wanted to go. Rooms were very comply & warm. I would defiantly use VIP again as the service we have had from booking the holiday has been first class .

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  • A great week on the piste!

    Ian Mackway 10 Mar 2018

    Stayed Mar 2018

    A warm welcome in the Austrian Alps from the moment we arrived. Fabulous support staff and amazing ski hosting. A fun and exhilarating week. Thank you.

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  • Absolutely fabulous

    Hannah Macdonald 10 Mar 2018

    Stayed Mar 2018

    Had such a lovely time at club Belvarde, the chalet is beautiful, the facilities are fab (the pool is especially lovely) and the staff are helpful and attentive. Luke was particularly great with his confident approach to providing a VIP service. Thank you so much to everyone for making it such a wonderful week!

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