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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Theodul doesn’t disappoint

    Jo & Richard Luff 20 Mar 2018

    Stayed Mar 2018

    This was our second visit to Lech with VIP and while the hotel was much busier than last year the more informal chalet experience very much remained in evidence. The staff were helpful, friendly and good fun, and catered well to my husbands rather limited food habits. As I was unable to ski this year I made the most of the walking paths on the mountains and between Zürs, Zug, lech, Steubenbach and oberlech. The walks are beautiful and cater for all ages and abilities, but do check that they are open before you set out and that the piste basher has been out otherwise the walking can be a little hard going. We will definitely return to Lech in the future.

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  • Great Week at Madrisah

    Danny Friel 20 Mar 2018

    Stayed Mar 2018
    From the moment of arrival and throughout our stay we were made to feel at home by Beth and Hannah. Chalet was comfortable, though perhaps needs a little updating for the price. Wall showers that flood the bathroom when used were a little irritating to say the least. Only gripe was ludicrous ski-hire tie-in with Precision Ski. Top prices paid via VIP when same equipment available on line for half price. Also found staff rude when we had a problem and equipment certainly was not last season. Overall bad deal which doesn’t reflect well on VIP, who otherwise couldn’t be faulted. Concierge service was great and VIP staff generally were really helpful and friendly. Andy Savage take a bow! Will definitely book with VIP again though NOT Precision Ski.
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  • Customer Service at its best

    N H 20 Mar 2018

    Stayed Mar 2018

    For those reading this wondering whether to book with VIP ski, don't hesitate, just book it. I've just returned having booked my party of 21 into Club Aspen, Val d Isere. Every request was granted with a smile from beginning to end. I've been tasked many times with arranging our ski trips and will definitely use VIP next time Thanks again to all

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  • Excellent holiday

    Ali Hollest 19 Mar 2018

    Stayed Mar 2018
    Such an amazing week of snowboarding in Val - everything was great, good chalet host, amazing food and good accommodation. The only reason this isn't a 5 star review is the chalet was baking at night, too hot for a good nights sleep and the windows opened onto the road so lots of late night and early morning noise. Apart from that, all good!!
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  • Superb holiday

    Bex Howe 19 Mar 2018

    Stayed Mar 2018

    Once again, VIP provided us with an amazing holiday in every respect. Our chalet staff , Laurence and Phil, were fantastic. Gemma, Rafe's nanny, was a delight. A great family holiday; we hope to be back again soon! Thank you all!

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  • Another Trip to Remember!

    Neil Dixon 19 Mar 2018

    Stayed Mar 2018

    4th trip in a row with Telegraph Ski and Snowboards Graham Bell readers trip. It was not disappointing and i had an absolute ball with people who have now become close friends. Great skiing and partying hard. Coupled with an excellent hotel, service and facilities.....literally! Already can’t wait for next years trip!

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  • Great hotel disappointed in St Anton

    Alan Pitcaithley 19 Mar 2018

    Stayed Mar 2018
    The hotel was great! The room was large and in good condition. Tea and coffee facilities in the room would be good but they do have facilities at reception. The staff were really friendly, helpful and professional. The food was the best food I have every experienced on a ski/snowboard holiday. My only complaint was that we did not get a portion of vegetables with our dinner. Very disappointed with St Anton. The links between the diferent resorts can involve skating or walking. Some of the routes are via black runs which means you have beginners trying to get down a black mogul field. The slopes were very busy (despite being low season) and a lot of the time you are too worried about someone skiing into you. It is not a very snowboarder friendly resort. There are lots of old chairlifts and only one has safety bars for children. Apres ski was really good! Base Camp is great for apres ski but horrific if you want a lunch that will not take over an hour to serve. St Anton is not a resort I am planning to go back to. But I will definatly be booking with VIP SKI again. They were fantastic!
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  • solo skier

    Bernard Brown 19 Mar 2018

    Stayed Mar 2018
    great accommodation. Sam our chalet hoast was charming and a good cook! so good food. fun fellow guests. great snow. great week
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  • Guest Review

    Jan Griffin 19 Mar 2018

    Stayed Mar 2018
    Great evening meal my husband liked his cooked breakfast. Great ski in ski out
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  • Guest Review

    N Marmion 19 Mar 2018

    Stayed Mar 2018
    Great week in Leman Suite. Excellent accommodation in a fantastic location. Sam was a great chalet host and nothing was too much trouble for him. John was also very helpful over the course of the week. Highly recommended!
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