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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • What an amazing time for adults and kids

    Sarah Cameron 25 Mar 2018

    Stayed Mar 2018
    We've had the most wonderful time in meribel. Aside from perfect skiing conditions this week, everything else has also been perfect, making it a holiday to remember. The boys in the chalet were great - Shaun and James - lovely guys who worked so hard, but with a smile and humour and made looking after us look like no trouble at all. Their cooking was fabulous - we ate (and drank) like kings. The chalet itself is lovely. Perfect for our two small families. The hot tub was a hit with both the kids and adults. Everything is organised for you, lift passes, ski hire, skiing lessons, they even drive you to and from the slopes. Comfortable rooms - clean and warm. Highly recommend for adults or families- all round excellent! Thank you VIP ski!!
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  • Superb chalet hosting

    Elizabeth Pritchard 25 Mar 2018

    Stayed Mar 2018

    Kate and Stephen are superb hosts - the best we have ever had. The meals were cooked and presented beautifully, nothing was too much trouble including accommodating our son's gluten intolerance. Definitely the best food after many chalet holidays and best breakfasts. We loved the red wines and in particular the local one - excellent. It would also be nice to have a local Savoyarde White. Our basement suite worked well for us and facilities were perfect. We would have benefited from functioning extractor fans instead of disco lights. All in all the best chalet we have stayed at and by far the best hosts. Thanks

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  • Super!

    Paula Delehanty 25 Mar 2018

    Stayed Mar 2018
    We had a wonderful holiday - made easier by all of the extremely helpful VIP staff.
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  • Excellent week!

    Hannah Aykroyd 25 Mar 2018

    Stayed Mar 2018
    Sophie and Charlie looked after us all extremely well! Such a brilliant week - loved the chalet and particularly the hot tub!
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  • Location, location, location

    Stephen Newiss 25 Mar 2018

    Stayed Mar 2018
    A great week’s skiing with magnificent weather and conditions. Chalet Pierre is ideally positioned on the quiet Morel chair lift with easy access to the Méribel and Three Valleys ski region. The chalet is cozy and full of character. However the bedrooms are very small and for any large group it feels a little crowded. The staff Liv, Sam, Andy and Cissy were fantastic and made us feel very welcome. Nothing was too much trouble and the VIP support system works really well.
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  • Ski week

    Barry Taylor 25 Mar 2018

    Stayed Mar 2018
    An enjoyable ski week
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  • Treated like VIPs

    Janis Elliott 25 Mar 2018

    Stayed Mar 2018

    A first class holiday. Our hosts Stephen and Kate were friendly, helpful and knowledgeable. The chalet very comfortable and located in a quiet position yet close to the Super Morzine lift. We were fed and wined well and thoroughly enjoyed our first holiday with VIP Chalets - will be back for more! Plenty of snow, blue sky and sunshine too - we were spoilt. Merci beaucoup!

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  • Excellent Location

    Clive Shane-Davis 25 Mar 2018

    Stayed Mar 2018
    The staff, location (next to the Morel lift) and delicious food have been top notch. Afternoon cakes a must. Bit cosy for 18 peeps.
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  • Great family holiday

    Ed Dixon 25 Mar 2018

    Stayed Mar 2018
    Another great VIP holiday, Martin and Ellie were fantastic all week and the food was excellent. (The best in 6 VIP holidays). The chalet layout and facitiles were as good as always and the holiday as a whole is great value. A little noise from the apartment above, we did ask concierge to ask to have a word but it didn't seem to make a difference. A couple of things that seem to have slipped from previous years is the outgoing flight from Gatwick was poor. With long queues (nearly 60mins) in the basement of the airport for check in. Then change of gates and an hour delay on the plane, this is not a good start for the VIP experience and completely a below par service from BA. The only other thing noted this year is the complete lack of management, no welcome back or introducing themselves. This has been the case all other years. I ask to see a manager as the lady who dropped the ski passes off told us the wrong info which resulted in having problems getting on the lift! The manager did turn up but was a bit confused why I was asking to see her as it wasn't an emergency. The service and info from the concierge and management was definitely below the normal standard. Luckily both Martin and Ellis are excellent hosts and certainly helped fill the missing senior level of service delivered in previous years. All in all a very good trouble free holiday!
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  • A fantastic week

    A W 25 Mar 2018

    Stayed Mar 2018

    We have had a fantastic week here. The chalet is lovely, Rob has been an amazing host. He has been friendly, helpful, and professional, a real asset to your company. All the meals prepared for us have been delicious, beautifully presented, and perfectly varied through the week. We have all had a huge variety of different breakfasts so all of our tastes and needs have been catered for perfectly. The chalet is very well equipped, very luxurious and a pleasure to be in. The weather has been unbelievable so all in all we've had a five star holiday! We will all highly recommend VIP holidays and this chalet in particular.

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