Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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On arrival the VIP Ski team were there to meet us and “nothing” was too much trouble! From the moment that I cleared the arrivals lounge I was thoroughly looked after, my ski’s were delivered to the Hotel’s Ski Room and the rest of my luggage, placed helpfully outside my Hotel room. It was so helpful that within 30mins of arrival into the resort, I was able to pretty much get straight down into St Anton to catch a game of Rugby and a few beers ;-). Cracking start to my holiday! I have been skiing for nigh on 30 years now and I can honestly say that the combination of :- • Very willing & helpful “VIP Ski” staff. • Extremely clean and well kept hotel. • Cracking resort and Après Ski venues. • Fantastic hotel food (no matter what the time of day) • Friendly fellow Hotel Guests (I was there during the same period as the Daily Telegraph magazine) Have all helped to make this trip one of my “all-time best” from a Skiing perspective and I will most definitely be coming back. A special thanks to the whole team for making it so worthwhile and whilst it’s impossible for me to pick out all the crew, I must thank Murray/Abi for “Making It So” in the Hotel (from a management perspective); Reece (for taking me touring and showing the me the sights of the whole valley); Ben & Dan in the Kitchen (the food was really up there with “fine dining”); Jo-Jo, Jess, Tony, Bex, Becky & Ellie for pretty much everything else . See you next year (in what I understand will be a fully refurbished hotel!!!!!)
The chalet is brand new and absolutely fantastic. Location is perfect, so easy with children to get to ski schools, lifts and all the restaurants and bars in the town but the sound proofing is brilliant being a new build so you aren't disturbed by any noise. The chalet hosts, Charlie and Harriet, were wonderful, so welcoming and helpful and we felt totally spoilt and extremely well fed! We left our two year old for the first time with a nanny and Rachel was beyond incredible. Sonny fell totally in love with her and the fact that they had such fun together meant that we could relax and spend some fun time with our older children, a very rare and invaluable treat. I cannot thank you all enough for a brilliant week!
Amazing chalet, staff great very helpful, thanks for a fab holiday. Ski resort perfect for our family! Thanks for the best ski holiday we have had!! The Ruffell family