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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • VIP deliver again

    Debbie S 25 Mar 2018

    Stayed Mar 2018
    We’ve stayed with ViP on many occasions. This stay was as great as the rest. Outstanding staff and service. The Klosters chalet is a bit smaller than others we’ve stayed in, both in Val D’Isere and other resorts, and would benefit from better lighting in the rooms, a bit more storage and also a proper shower rather than a hand held option (room 3). But we had a brilliant week.
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  • What a Fantastic Time

    Mark Baldwin 25 Mar 2018

    Stayed Mar 2018

    On arrival the VIP Ski team were there to meet us and “nothing” was too much trouble! From the moment that I cleared the arrivals lounge I was thoroughly looked after, my ski’s were delivered to the Hotel’s Ski Room and the rest of my luggage, placed helpfully outside my Hotel room. It was so helpful that within 30mins of arrival into the resort, I was able to pretty much get straight down into St Anton to catch a game of Rugby and a few beers ;-). Cracking start to my holiday! I have been skiing for nigh on 30 years now and I can honestly say that the combination of :- • Very willing & helpful “VIP Ski” staff. • Extremely clean and well kept hotel. • Cracking resort and Après Ski venues. • Fantastic hotel food (no matter what the time of day) • Friendly fellow Hotel Guests (I was there during the same period as the Daily Telegraph magazine) Have all helped to make this trip one of my “all-time best” from a Skiing perspective and I will most definitely be coming back. A special thanks to the whole team for making it so worthwhile and whilst it’s impossible for me to pick out all the crew, I must thank Murray/Abi for “Making It So” in the Hotel (from a management perspective); Reece (for taking me touring and showing the me the sights of the whole valley); Ben & Dan in the Kitchen (the food was really up there with “fine dining”); Jo-Jo, Jess, Tony, Bex, Becky & Ellie for pretty much everything else . See you next year (in what I understand will be a fully refurbished hotel!!!!!)

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  • Fantastic holiday bar the airport transfers!

    Francesca Rigby 25 Mar 2018

    Stayed Mar 2018
    We had an incredible week staying at Taiga Lodge in Meribel. The snow conditions and weather were exceptional and the chalet was all that we hoped it would be. The only real negative was the coach transfer from the airport which was a nightmare. The coach was very dated and far from the VIP experience we expected! The coach driver was miserable and delayed us unnecessarily. Please consider hiring a better transfer service as this is the reason I could not give 5*s! The chalet and our hosts, especially Charlie, were terrific!
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  • Honest feedback

    Nick Lawrence 25 Mar 2018

    Stayed Mar 2018
    Fantastic location right next to Morel lift - ski in, ski out a definite plus. Chalet way too cramped for 18 and not even enough seating and the boot room would not be sufficient size for 18. 12 is a far more realistic number and best for 2 smaller groups. Bedrooms were small. Chalet staff very willing but we did feel rushed each night with a 3 course meal being served, cleared up and the chalet team all left by 9.15 most nights despite our pleas that we were not in a hurry. Food was wholesome without being haut cuisine and although we booked for 16 we did not receive food for 16 and the canapés were disappointing. Maybe the menu was too taxing for the facilities available in the kitchen. Hot tub a hit, as well as the real log fire. We were extremely fortunate with the weather however a week chalet-bound would have been a real challenge. Would we use VIP again? - absolutely, would we return to Meribel? - yes 100%, would we book Club Pierre for 18 adults? - absolutely not.
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  • Fantastic chalet and hosts!

    Lucy Johns 25 Mar 2018

    Stayed Mar 2018
    Jack, Ed and Sophia were fantastic and we enjoyed our experience very much. Food was delicious. Nothing seemed like too much trouble.
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  • Guest Review

    Jim Dundas 25 Mar 2018

    Stayed Mar 2018
    Ollie and Niamh looked after us beautifully with lots of delicious food! Space was fairly limited in the bedrooms but lots of hot water Great position and a wonderful week. Vicky and Jordan were also very helpful.
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  • Totally wonderful!!

    Family O'Shea 25 Mar 2018

    Stayed Mar 2018

    The chalet is brand new and absolutely fantastic. Location is perfect, so easy with children to get to ski schools, lifts and all the restaurants and bars in the town but the sound proofing is brilliant being a new build so you aren't disturbed by any noise. The chalet hosts, Charlie and Harriet, were wonderful, so welcoming and helpful and we felt totally spoilt and extremely well fed! We left our two year old for the first time with a nanny and Rachel was beyond incredible. Sonny fell totally in love with her and the fact that they had such fun together meant that we could relax and spend some fun time with our older children, a very rare and invaluable treat. I cannot thank you all enough for a brilliant week!

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  • Les Gets

    T Ruffell 25 Mar 2018

    Stayed Mar 2018

    Amazing chalet, staff great very helpful, thanks for a fab holiday. Ski resort perfect for our family! Thanks for the best ski holiday we have had!! The Ruffell family

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  • Excellent

    Ally Del 25 Mar 2018

    Stayed Mar 2018
    Our host Anna is wonderful. The resort drivers are so efficient and accommodating. The resort manager Nat is very helpful-found us the perfect lessons and arranged for us. We will be back next year!
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  • A great week away

    Lauren Bowmer 25 Mar 2018

    Stayed Mar 2018
    After a few issues at the start of the week these were quickly resolved by resort manager Ben and our chalet host Charlotte. Nothing was too much trouble for Charlotte, from morning coffee and cooked breakfast to amazing afternoon tea and cakes. The evening meals were delicious too. Ben was extremely helpful in organising our evening meal out on Wednesday and arranging an additional lift pass for one of our party who arrived a day late. The chalet is in a great ski in ski out location and suited our group of 6 very well. All in all a lovely week away with VIP.
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